In the assigned Job Role of Package Consultant 2, your Area Of Responsibility will be as below: Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer Your contribution to the team: Knowledge of ERP systems and integration techniques, along with sector focus The ability to handle end to end ERP package customization and implementation A knack for translating complex requirements into actionable development tasks. A passion for design and hands-on coding experience A collaborative spirit and excellent communication skills with cross-functional teams and client stakeholders
SummaryThis position is located in the Department of Veterans Affairs (VA) - Veterans Health Administration (VHA) - Mid-Atlantic Health Care Network (VISN 6) - Fayetteville VA Medical Center (VAMC) - and Specialty Care Service. This position performs a variety of administrative duties to support the Chief and subordinate staff of the Specialty Care Service at the Fayetteville VAMC.QualificationsTo qualify for this position - applicants must meet all requirements by the closing date of this annou...
Job Title: Network Engineer Intern - Summer 2027 Job Category: Intern/Co-op Time Type: Part time Minimum Clearance Required to Start: None Employee Type: Part-Time On-Call Percentage of Travel Required: Up to 25% Type of Travel: Continental US * * * he Opportunity: CACI is seeking a Network Engineering intern who can work 32 hours a week for a minimum of 10-weeks for the Summer 2027 session! You will have the opportunity to learn about and support a CACI program with the Department of War enterprise network modernization. This position will require you to work 100% in office at our High Point, NC location during the entirety of the internship. Responsibilities: Your key responsibilities will include: Assisting an engineering team with designing and supporting network modernization solutions across the project life cycle. Completing a network engineering intern group project simulating customer network environments Overseeing the completion of tasks under the direction of a senior Engineer. Conducting research and gathering data to support project decision-making. Identifying risks, roadblocks, and opportunities for process improvements. Providing general support to engineering team as required. All interns will be expected to conduct a final summary presentation on your projects and experience to the Division. Select interns may be chosen to present to leaders in our headquarters office as well. Qualifications: Required: You must minimally be a graduating High School Senior with demonstrated academic achievement and technical aptitude. Must currently be enrolled in full-time Undergraduate or Graduate student in a relevant field of study Must be able to obtain and maintain security clearance (if applicable to position) Good interpersonal and presentation skills Good oral and written communications skills Technical experience or knowledge of basic data network communications and computer operations. Coursework providing background in data network communications Proficient in Microsoft Office (Word, Excel, PowerPoint) software applications Ability to collaborate with project managers, engineers, and technicians. Ability to work in a team environment. Must be able to travel to other CACI Locations or Customer Sites as necessary Work may require some physical effort in the handling of light materials, boxes, or equipment. Technical experience or knowledge of Cisco, Juniper, Aruba is preferred. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. CompTIA Security+ certification required. Candidates must already hold the certification or be actively pursuing it with the expectation of completion prior to the internship start date. Desired: Engineering, Computer Science, Cybersecurity or related degree is preferred Minimum GPA of 3.0 or higher is preferred, not required Previous experience with Network or Cybersecurity related Internship Military experience or experience working with government personnel - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The proposed salary range for this position is: $39,400 - $75,900 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Tech Summary: The IT Applications Engineer III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level engineer responsible for the design, configuration, implementation, optimization, and support of Epic clinical applications and related healthcare technology solutions. This role combines Epic application expertise, healthcare systems integration, workflow optimization, application engineering practices, and emerging healthcare technologies. This role partners with clinical, operational, and technical stakeholders to improve provider efficiency, patient experience, operational effectiveness, and clinical outcomes through innovative technology solutions. The position provides technical execution and leadership throughout the application solution development lifecycle, including requirements analysis, application design, configuration, testing, implementation, optimization, troubleshooting, and production support. The role will also contribute to initiatives involving AI-enabled capabilities, workflow automation, interoperability, and digital transformation within the healthcare environment. Job Summary: This individual contributor is primarily responsible for translating business requirements and functional specifications into software solutions, for developing, configuring or modifying integrated business and/or enterprise application solutions, and for facilitating the implementation and maintenance of software solutions. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Provides systems incident support and troubleshooting for basic to moderately complex issues. Assists in identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions. Supports collaboration between team members, architects, and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Assists in translating business requirements and functional specifications into code modules and software solutions, with guidance from senior colleagues, by providing insight into recommendations for technical solutions that meet design and functional needs. Assists in the implementation and post-implementation triage and support of business software solutions, with guidance from senior colleagues, by programming and/or configuring enhancements to new or packaged-based systems and applications. Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Assists in the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Writes technical specifications and documentation. Assists with efforts to ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Assists in building partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Participates in some aspects of software development lifecycle phases by applying an understanding of company methodology, policies, standards, and internal and external controls. Works with vendors (e.g., offshore, application, service). Knowledge, Skills and Abilities: (Core) Ambiguity/Uncertainty Management Attention to Detail Business Knowledge Communication Critical Thinking Cross-Group Collaboration Decision Making Dependability Diversity, Equity, and Inclusion Support Drives Results Facilitation Skills Health Care Industry Influencing Others Integrity Learning Agility Organizational Savvy Problem Solving Short- and Long-term Learning & Recall Teamwork Topic-Specific Communication Knowledge, Skills and Abilities: (Functional) Acts with Compassion Analytical Skills Application Delivery Process Application Maintenance Application Testing Client Focus Crisis Incident Management Debugging and Troubleshooting Demonstrating Personal Flexibility Innovative Mindset Managing Diverse Relationships Microsoft Office Organizational Skills Prioritization Relationship Building SQL/SAS Minimum Qualifications: Bachelors degree in Computer Science, CIS, or related field and Minimum three (3) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement. Preferred Qualifications: One (1) year of development experience with Node.js One (1) year of development experience with Oracle PrimaryLocation : North Carolina,Greensboro,Greensboro Administration HoursPerWeek : 40 Shift : Day Workdays : Mon, Tue, Wed, Thu, Fri WorkingHoursStart : 08:00 AM WorkingHoursEnd : 05:00 PM Job Schedule : Full-time Job Type : Standard Employee Status : Regular Employee Group/Union Affiliation : NUE-IT-01|NUE|Non Union Employee Job Level : Individual Contributor Job Category : Information Technology Department : KPIT ADMIN - CDTS ANALYTICS - 9601 Travel : No Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
Technical Summary: This position serves as the technical delivery lead for Epic MyChart and digital health initiatives supporting Kaiser Permanente regions. The role leads the planning, coordination, and execution of web and mobile enhancements, regional implementations, application upgrades, content deployments, and production releases. Working closely with engineering, quality assurance, product, operations, infrastructure, and vendor partners, this position supports release governance, operational readiness, issue and risk resolution, stakeholder communication, and production stability. The role also helps advance automation, process improvement, and consistent deployment practices to ensure digital patient solutions are delivered safely, efficiently, and in alignment with organizational objectives. Job Summary: In addition to the responsibilities listed below, this senior individual contributor position is also responsible for the development of internet applications and software tools. This includes working with product teams to understand and contribute to defining the product vision, and developing and supporting end-to-end solutions including architecting, designing, developing, and testing member-facing applications/systems using cloud, content management systems (CMS) and traditional integrations. This position is also responsible for performing hands-on development of cloud applications, CMS, and integration solutions on a variety of platforms; researching and resolving technical issues and recommending appropriate interventions/modifications as needed; and ensuring work processes and products meet KP IT security and development standards. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Minimum Qualifications: Bachelors degree in Computer Science, CIS, or related field and four (4) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement. Minimum three (3) years experience working on project(s) involving the implementation of solutions development life cycles (e.g., SDLC). Minimum one (1) year in a technical leadership role with or without direct reports. Minimum two (2) years experience developing and/or implementing web-based applications. Minimum two (2) years experience in developing and utilizing cloud based technologies (e.g., Microsoft Azure, AWS, GCP, etc.) Minimum two (2) years experience working with web application frameworks (e.g., Angular, HTML5, CSS, GraphQL, etc.) Additional Requirements: Preferred Qualifications: Two (2) years experience developing micro services and APIs (e.g., Java, Node.js, NoSQL DBs, etc.). Three (3) years experience in utilizing DevSecOps practices (e.g. Git, Jenkins, Mavin, SonarQube, etc.) PrimaryLocation : North Carolina,Greensboro,Greensboro Administration HoursPerWeek : 40 Shift : Day Workdays : Mon, Tue, Wed, Thu, Fri WorkingHoursStart : 09:00 AM WorkingHoursEnd : 05:00 PM Job Schedule : Full-time Job Type : Standard Employee Status : Regular Employee Group/Union Affiliation : NUE-IT-01|NUE|Non Union Employee Job Level : Individual Contributor Job Category : Information Technology Department : KPIT ADMIN - HC IS APP INTEGRATE - 9601 Travel : No Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
Job Description: Title: National Analytic Consultant – Employee Benefits Work Mode: Remote Eastern Time Zone and Florida Only | Location/Supporting: Longwood, FL | Requirement/Experience: 5-7 years experience Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for leading and supporting IOA Benefits Group data analytics activities on a national scale, including data collection, analysis, interpretation, reporting, and client consultation. This role partners closely with the Senior Analytic Consultant, Producers, and Benefits teams to deliver data-driven insights that support underwriting evaluations, renewal negotiations, funding analyses, and strategic client decision-making. The National Analytic Consultant leverages analytics, technology, and industry expertise to support business growth, enhance client outcomes, and promote operational excellence. Key Responsibilities: Data Analytics & Interpretation: Gather, analyze, and interpret underwriting, claims, financial, and benefits data to support client strategy and decision-making. Underwriting Support: Evaluate underwriting data and develop recommendations to support carrier pricing, negotiations, and funding analyses. Client Consulting: Deliver data-driven insights that help clients understand risks, trends, opportunities, and program performance. Sales Support: Partner with Producers and Benefits teams by providing analytical support for renewals, presentations, prospecting, and business development initiatives. Reporting & Presentation Development: Create reports, dashboards, financial exhibits, and presentations that communicate complex information clearly and effectively. Analytics Process Management: Develop and maintain analytics methodologies, reporting standards, and best practices to improve consistency and results. Technology Optimization: Utilize and evaluate analytics, reporting, and business intelligence tools to enhance client outcomes and operational effectiveness. Performance Analysis: Analyze trends, benchmarking data, and financial metrics to identify opportunities for optimization and improved performance. Process Improvement: Recommend and implement improvements that enhance efficiency, reporting accuracy, analytical capabilities, and service delivery. Stakeholder Collaboration: Partner with Senior Analytic Consultants, Producers, Account Teams, carriers, and internal stakeholders to support client objectives. Communication: Maintain clear and consistent communication regarding analytical findings, recommendations, and client activities. Training & Knowledge Sharing: Provide analytical guidance and support team development through knowledge sharing and subject matter expertise. Technical Expertise: Maintain knowledge of underwriting methodologies, funding arrangements, analytics tools, market trends, and industry best practices. Compliance: Ensure adherence to company policies, industry standards, and established analytical procedures. Champion IOA Values: Demonstrate integrity, leadership, accountability, and professionalism in all interactions. Ideal Candidate Qualifications: Bachelor’s degree in Business, Finance, Economics, Statistics, Mathematics, Actuarial Science, or related field Knowledge of underwriting, manual rating methodologies, funding arrangements, healthcare pricing tools, and financial risk assessment principles Understanding of experience rating, claim cost projections, and data-driven financial analysis Strong analytical, critical thinking, problem-solving, and consultative solution-development skills Excellent verbal, written, presentation, and customer service skills Ability to manage multiple priorities, work independently, and perform effectively in a fast-paced environment Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook Ability to interpret complex data and communicate findings to technical and non-technical audiences What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 155-170K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we’d love to hear from you. A World of Difference. Made Possible. JOB SUMMARY: Responsible for performing general analytics and statistical modeling on existing data sets in various areas of the business (e.g., Market Economics, Supply Chain, Marketing/Advertising, Financial Services, Scientific Research, etc.). Activities include: defining data requirements, data collection, processing, cleaning, analysis, modeling and visualization. Examines and identifies data patterns and trends to help answer business questions and improve decision making. Provides inputs for complex Data Science and Big Data Mining projects. Identifies areas to increase efficiency and automation of data analysis processes. ESSENTIAL DUTIES & RESPONSIBILITIES: Individuals in these roles primarily focus on directing, leveraging, and guiding the work of others, and mobilizing resources. Leaders typically manage two or more direct reports. Responsible for the monitoring and achievement of operational and/or financial results for their area of responsibility. Responsible for people management actions such as hiring, terminating, rewarding, training, and developing employees. Progression within the levels reflects increase in scope and responsibilities as well as growth in business and industry experience, process and people leadership capabilities, and broad technical expertise. Manages experienced professionals and/or supervisors who exercise latitude and independence in their assignments. Often heads one or more sections or a small department. Adapts departmental plans and priorities to meet short-term challenges. Works on issues of diverse scope; analysis of situations or data requires evaluation of a variety of factors, including an understanding of concepts, theories, and principles in own discipline and a basic knowledge of other disciplines. Solves problems following operational policies; understands the broader impact across the department. Acts as advisor to subordinate(s) to meet schedules and/or resolve technical problems. Applies understanding of the business and how area of responsibility integrates with other areas to achieve department objectives. Interprets and administers policies, processes, and procedures that may affect sections and subordinate work units. Develops and administers schedules, performance requirements; may have budget responsibilities. Assignments are defined by activities and objectives; work is reviewed upon completion for adequacy in meeting objectives. Decisions impact work processes and outcomes. Errors in judgment or failure to achieve results may cause serious delays and considerable expenditure of resources. Interacts frequently with internal personnel and outside representatives at various levels. Participates and presents at meetings with internal and external representatives. Interaction typically concerns resolution of operational and scheduling issues. Safe Quality Food Responsibilities: Follow all Plant rules, Processes, Hygiene, and Allergens procedures, related to production of Safe Quality Foods. Report to person of authority to record any potentially unsafe conditions which may result in unsafe foods or noncompliance to SQF related procedures. Participate in SQF Root Cause and Corrective Actions (from customer complaints, SQF audits, validation, and verification activities) as required. Follow all procedures related to producing Safe Quality Foods (SQF). Report any potentially unsafe SQF conditions or customer complaints to a person of authority to record and/or correct the situation Education & Experience: BA degree or related work experience required in lieu of degree. Disclaimer The candidate must be able to perform the essential functions of the position satisfactorily, with or without a reasonable accommodation. Graphic Packaging retains the right to change or assign other duties to this position. Career Level Internal expert, thought-leader Advanced, seasoned Competencies Business Acumen Curiosity Interpersonal Skills Influence Skills Self-Starter Negotiation Skills Organization Skills Results Oriented Pay Range $101,800 - $135,800 Pay Range: $101,800 - $135,800 Graphic Packaging is an equal opportunity employer and abides by all applicable federal, state provincial and local laws with respect to the recruitment and hiring process. We are committed to an inclusive, barrier-free recruitment and hiring process free from discrimination or harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Should you require an accommodation for a disability, please contact your Human Resources representative or email accommodations@graphicpkg.com. Recruitment Agency Partnership Notice We value partnerships and maintain a strict process for engaging external agencies. Due to compliance requirements, we do not accept unsolicited resumes. Agencies must be fully onboarded and have an active, executed agreement in place with Graphic Packaging to submit candidates for open positions. Any unsolicited resumes will be considered the property of Graphic Packaging, and no recruitment fees will be owed. Requisition: 16344
Job Description: Title: National Analytic Consultant – Employee Benefits Work Mode: Remote Eastern Time Zone and Florida Only | Location/Supporting: Longwood, FL | Requirement/Experience: 5-7 years experience Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Responsible for leading and supporting IOA Benefits Group data analytics activities on a national scale, including data collection, analysis, interpretation, reporting, and client consultation. This role partners closely with the Senior Analytic Consultant, Producers, and Benefits teams to deliver data-driven insights that support underwriting evaluations, renewal negotiations, funding analyses, and strategic client decision-making. The National Analytic Consultant leverages analytics, technology, and industry expertise to support business growth, enhance client outcomes, and promote operational excellence. Key Responsibilities: Data Analytics & Interpretation: Gather, analyze, and interpret underwriting, claims, financial, and benefits data to support client strategy and decision-making. Underwriting Support: Evaluate underwriting data and develop recommendations to support carrier pricing, negotiations, and funding analyses. Client Consulting: Deliver data-driven insights that help clients understand risks, trends, opportunities, and program performance. Sales Support: Partner with Producers and Benefits teams by providing analytical support for renewals, presentations, prospecting, and business development initiatives. Reporting & Presentation Development: Create reports, dashboards, financial exhibits, and presentations that communicate complex information clearly and effectively. Analytics Process Management: Develop and maintain analytics methodologies, reporting standards, and best practices to improve consistency and results. Technology Optimization: Utilize and evaluate analytics, reporting, and business intelligence tools to enhance client outcomes and operational effectiveness. Performance Analysis: Analyze trends, benchmarking data, and financial metrics to identify opportunities for optimization and improved performance. Process Improvement: Recommend and implement improvements that enhance efficiency, reporting accuracy, analytical capabilities, and service delivery. Stakeholder Collaboration: Partner with Senior Analytic Consultants, Producers, Account Teams, carriers, and internal stakeholders to support client objectives. Communication: Maintain clear and consistent communication regarding analytical findings, recommendations, and client activities. Training & Knowledge Sharing: Provide analytical guidance and support team development through knowledge sharing and subject matter expertise. Technical Expertise: Maintain knowledge of underwriting methodologies, funding arrangements, analytics tools, market trends, and industry best practices. Compliance: Ensure adherence to company policies, industry standards, and established analytical procedures. Champion IOA Values: Demonstrate integrity, leadership, accountability, and professionalism in all interactions. Ideal Candidate Qualifications: Bachelor’s degree in Business, Finance, Economics, Statistics, Mathematics, Actuarial Science, or related field Knowledge of underwriting, manual rating methodologies, funding arrangements, healthcare pricing tools, and financial risk assessment principles Understanding of experience rating, claim cost projections, and data-driven financial analysis Strong analytical, critical thinking, problem-solving, and consultative solution-development skills Excellent verbal, written, presentation, and customer service skills Ability to manage multiple priorities, work independently, and perform effectively in a fast-paced environment Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook Ability to interpret complex data and communicate findings to technical and non-technical audiences What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is 155-170K annually, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Computer Programmer Research and troubleshoot problems with existing processes and software to develop problem resolution. Must be able to multitask in a large capacity. Also be able to provide assistance as needed to support any and all IT functions. JOB REQUIREMENTS: Requires basic knowledge of EDI transactions and terminology Requires basic knowledge of XML and C language Five or more years of computer skills, including but not limited to database experience. Good customer support skills and very detailed. Modern ERP systems (Sage, SAP, Oracle, Epicor, etc.), as well as broad knowledge of various software and accessibility features and tools DUTIES: · Research and troubleshoot problems with existing processes and software and report findings to higher level management and/or customer. · Write detailed work instructions, give clear direction, work with programmers or vendors to develop problem resolution · Test a wide variety of scenarios when new process or transactions are created · Participate in additional training when needed and be willing to increase their education if necessary · Perform elementary programming tasks to troubleshoot issues · Read and determine when an error exists in EDI code and provide a resolution · Systems Administration including deploying/admin of: VMware and Hyper-V, 2012 R2 servers, Exchange/O-365, Anti-Virus, SCCM admin, Active Directory and Group Policy, DNS. SQL, SharePoint, and E-Commerce. · Networking including: DHCP, TCP/IP, Cisco layer 3 switching and routing, wireless APs (autonomous & controller based), Cisco routers, VO/IP, V-Lans, network trouble shooting and cabling. · Security: VPNs, ACLs, firewall basics. Help provide path to achieving and maintaining required Department of Defense Cybersecurity Maturity Model Certification (CMMC) level or above. · Ability to train and educate employees where necessary on standard company required programs. · Team and customer service-oriented · Desktop: installation & administration, troubleshooting, setup and repair. Maintain copiers, printers, fax server, etc. · Backups: Ensure all databases are backed up locally, offsite, and/or in a cloud. Also, ensure any program code (including any modifications/enhancements) to existing ERP, EDI, and manufacturing software are backed up. · Building Security: Work with third party vendors and IOB owned systems to help keep building secure and fire alarms working properly to help employees feel safe at work. · Researches, analyzes, troubleshoots and resolves telecommunications related problems Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description. Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Job Description Summary The Facilities and Campus Services Business Operations Analyst drives operational and strategic decision-making across Facilities Real Estate and Planning by transforming complex enterprise data into actionable reports, BI dashboards, and visualization tools. Operating with high autonomy, the position leads data governance, process automation, and performance tracking across financial, asset, maintenance, and project domains. Through close collaboration with university leadership and departmental partners, this role optimizes data accuracy, accessibility, and organizational efficiency. Job Description *This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply. Essential Functions: Develops, maintains, and enhances analytical solutions. Creates dynamic operational dashboards, scorecards, reports, and visual analytics using Power BI, Power Query, DAX, SQL, and Excel to track key performance indicators (KPIs), quality assurance metrics, and daily operational progress. Integrates multi-system enterprise data. Queries, retrieves, and synthesizes data across enterprise platforms, including Snowflake, Workday, Computerized Maintenance Management Systems (CMMS), and Google Workspace to evaluate operational, financial, asset, maintenance, and project performance. Translates complex findings, converting quantitative and qualitative data into clear, actionable visual insights and decision-support tools for leadership, technical teams, and university partners. Manages core departmental reports. Oversees the development, publication, and maintenance of recurring executive deliverables, including the Monthly Business Report across FR&P, the Quarterly Report to the V.P. (summarizing budget, staffing, finances, and projects), the Summer Projects Report, and the departmental quarterly newsletter. Responsible for generating infographics, visuals, and descriptions of data for annual reports and other departmental publication needs. Maintains visual communication channels, real-time data feeds, and content updates for digital department monitors across facilities. Ensures data integrity and reconciliation. Conducts data validation, reconciliation, and quality assurance across multiple systems Asset Essentials, to verify accurate customer billing and work order activity tracking. Automates reporting business processes. Builds and optimizes automated workflows using tools like Microsoft Power Automate to streamline administrative follow-ups, communication, and routine reporting routines. Maintains reporting technical documentation. Creates and updates comprehensive documentation for dashboard models, data pipelines, automated workflows, and reporting procedures to support business continuity and knowledge transfer. Fosters cross-departmental alignment by partnering with FR&P leadership and university stakeholders to identify reporting needs, evaluate analyses conducted by other units, and maximize collaborative insights across functional boundaries. Conducts industry research and cost tracking by performing benchmarking and in-depth analytical research on higher education operations; tracks costs and longitudinal cost-savings trends to highlight risks and efficiency opportunities. Evaluates operational workflows, reviews business processes, technology integration, and data practices to identify continuous improvement opportunities aligned with industry best practices. Manages multiple concurrent initiatives, prioritizes and executes complex administrative, analytical, and business improvement projects simultaneously, adapting quickly to time-sensitive issues and changing organizational priorities. Maintains strict data privacy. Safeguards sensitive personnel, financial, departmental, and university data in compliance with confidentiality standards. Performs related duties: Executes special projects and other administrative or analytical tasks as assigned. Required Education, Knowledge, Skills, Abilities: Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Facilities Management, or a related field with 1–3 years of relevant business analysis experience; or an equivalent combination of education, training, and experience. Advanced proficiency using data query and business intelligence software (e.g., Power BI, Power Query, DAX, SQL, Tableau) to extract, validate, transform, and model complex datasets into actionable reports and analytics. Hands-on experience integrating and managing data across enterprise management platforms (e.g., Workday, CMMS/Asset Essentials, Snowflake). Advanced skills in Microsoft 365, Google Workspace, and visual communication platforms (e.g., Adobe Creative Cloud, Visme) to design executive-level presentations, dashboards, and infographics. Proactive problem-solver who anticipates departmental needs, plans ahead, and executes strategic solutions in a timely manner. Proven ability to manage project lifecycles, prioritize competing workflows, and consistently meet deadlines within a dynamic, fast-paced environment. Demonstrates strong judgment, high versatility, and the ability to work independently while handling sensitive departmental and institutional data with strict confidentiality. Strong written and verbal communication skills, with a demonstrated ability to synthesize complex quantitative data into clear narrative insights for diverse campus partners and executive leadership. Ability to leverage the newest software technologies to create dynamic presentations and infographics. Ability to work independently with attention to detail and sound judgment. Preferred Education, Knowledge, Skills, Abilities: Strong familiarity with facilities management, real estate planning, asset maintenance, and operational workflows within higher education or a similarly complex institutional environment. Applied knowledge of end-to-end project management principles, including research, industry benchmarking, best-practice integration, workflow planning, execution, and risk monitoring. Exposure to process mapping, continuous improvement practices, and automated workflow platforms (e.g., Microsoft Power Automate) to streamline operational procedures. Understanding of university administrative structures, cross-functional partner dynamics, and institutional reporting expectations. Accountabilities: Responsible for own work only. Disclaimer: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor. Additional Job Description Time Type Requirement Full time Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.