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CX Enablement & Communications Advisor

Better Impact | Winston-Salem, NC

ABOUT BETTER IMPACT Our mission is simple: better volunteerism, stronger communities. Better Impact provides software that helps nonprofits, government agencies, healthcare organizations, and companies recruit, schedule, communicate with, and track volunteers and their impact. We advance volunteerism by equipping the professionals who make it happen with the technology, benchmarks, and community they need to run effective volunteer programs. Today, our products support more than 85,000 organizations, millions of volunteers, and over 600 million volunteer hours across the nonprofit, public, healthcare, and corporate sectors. Our vision is a world where volunteerism is recognized, resourced, and respected in every community. THE ROLE When a product changes, good communication can be the difference between “wait, what happened?” and “got it, I know exactly what this means for me.” As our CX Enablement Communication Advisor, you’ll own how important product and customer experience changes are communicated to our customers and CX teams. You’ll take complex information and turn it into communication that is clear, useful, appropriately timed, and easy to act on. This isn’t simply a writing role. You’ll think strategically about audience, timing, channel, message, and outcome, helping people understand what’s changing, why it matters, and what they should do next. This role can be performed remotely. WHAT YOU’LL ACTUALLY DO Own communication planning for product releases and customer experience changes, from early planning through launch and reinforcement. Translate complex product information into clear customer and employee communications, including release notes, announcements, campaigns, and enablement materials. Build and manage our customer communication calendar, balancing timing, audience, priority, and frequency across initiatives. Create communication campaigns that build awareness and encourage adoption of new and existing product capabilities. Partner closely with Product, Customer Success, Implementation, Support, and Enablement to identify communication needs and keep messaging aligned. Help steward customer-facing product language, including terminology, feature messaging, and in-product language recommendations. Use engagement, adoption, customer feedback, and support trends to understand what’s working and continuously improve our communication. Requirements You might be a great fit if you have 3+ years of experience in customer communications, product communications, product marketing, enablement, content strategy, customer experience, or a related area. We care more about what you’ve actually owned and accomplished than whether your previous title matches ours exactly. You’re an excellent writer and editor, but you also think beyond the individual message. You can take complicated information, ask the right questions, and make it understandable and actionable for someone who wasn’t in the room. You’re someone who can: Own communication strategy and execution for product releases, customer-facing changes, or similar initiatives. Develop clear, engaging communications for different audiences and channels. Translate technical or complex information into customer-friendly language without losing what matters. Manage communication calendars, competing priorities, and multiple initiatives at once. Collaborate effectively across teams like Product, Customer Success, Implementation, Support, and Enablement. Use engagement, adoption, customer feedback, or other signals to understand whether communication is actually working and improve from there. Experience in SaaS, Customer Experience, Customer Success, Implementation, product marketing, UX writing, release management, or customer adoption is helpful, but we don’t expect one person to check every box. If this sounds like work you’d be great at, we encourage you to apply even if your experience doesn’t perfectly match every qualification. Benefits Medical, dental & vision insurance (after 90 days) 401(k) (after 90 days) Unlimited vacation + 9 paid holidays Paid parental leave

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Staff Accountant

Robert Half | Greensboro, NC

We are looking for a detail-oriented Staff Accountant to join a transport-focused organization in Greensboro, North Carolina. This role supports core accounting operations by maintaining accurate financial records, assisting with close activities, and helping ensure timely processing across payables and receivables. The ideal candidate brings a solid foundation in general accounting and is comfortable working with financial systems in a fast-paced environment.Responsibilities:• Manage daily acco...

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Financial Technician (Police)

City of Winston-Salem | Winston-Salem, NC

Description General Statement of Duties Performs responsible paraprofessional financial and administrative work in support of the fiscal management, expenditure oversight, purchasing administration, and financial accountability functions of the Police Department. Serves as the Department's central coordinator for invoice management, expenditure tracking, vendor billing oversight, financial documentation, and purchasing card administration. Work involves receiving, documenting, tracking, analyzing, and processing financial transactions associated with Departmental operations, contracts, and service agreements. The employee applies established financial policies and procedures to support internal controls, fiscal accountability, expenditure monitoring, and stewardship of public resources. Work is performed under the general supervision of the Police Fiscal Analyst. Distinguishing Features of the Class This classification is distinguished by its responsibility for supporting financial accountability and internal control processes within a complex public safety organization. The position serves as a central point of coordination for invoice receipt, documentation, routing, and expenditure tracking and is responsible for maintaining accountability for recurring operational expenditures and vendor obligations. The work requires considerable attention to detail, sound judgment, and the ability to identify discrepancies, monitor expenditure activity, and ensure compliance with established financial policies and procedures. The position supports financial decision-making through the maintenance of accurate records, expenditure monitoring, and analysis of vendor billing activity. Examples of Duties Essential Duties and Responsibilities Receives, documents, tracks, and maintains accountability for invoices, billing statements, purchase requests, and other financial records associated with Departmental operations. Coordinates the routing of invoices and payment documentation through established approval processes and maintains records supporting expenditure authorization. Reviews invoices, billing statements, and supporting documentation for completeness, accuracy, duplicate charges, pricing discrepancies, and compliance with contractual agreements. Monitors recurring expenditures associated with telecommunications services, software subscriptions, maintenance agreements, utilities, facility-related contracts, rental agreements, security services, and other operational obligations. Processes and reconciles purchasing card transactions and maintains documentation required for financial accountability and audit purposes. Maintains financial records and supporting documentation in accordance with City policies, records retention requirements, and accepted financial management practices. Assists in monitoring expenditures and preparing financial reports, budget summaries, account reconciliations, and other fiscal management documents. Conducts research related to vendor billing, contract expenditures, service utilization, and financial transactions to support Departmental fiscal operations. Identifies billing discrepancies, duplicate payments, unexplained increases in costs, and expenditures associated with inactive or unnecessary services and coordinates resolution efforts with appropriate personnel. Provides financial and administrative support to the Police Fiscal Analyst and Departmental management staff. Responds to inquiries from vendors, City Departments, and Departmental personnel regarding invoices, payments, purchasing activities, and financial records. Performs related work as assigned. Knowledge, Skills, and Abilities Knowledge of financial recordkeeping practices, accounts payable processes, purchasing procedures, and expenditure tracking methods. Knowledge of governmental financial management principles and internal control concepts. Knowledge of spreadsheet applications, financial management systems, and business software used in financial administration. Ability to review, analyze, and interpret financial records, invoices, contracts, and supporting documentation. Ability to identify discrepancies and resolve issues involving financial transactions, vendor billing, and expenditure records. Ability to maintain accurate records and prepare reports requiring a high degree of accuracy and attention to detail. Ability to organize work, establish priorities, and manage multiple assignments and deadlines. Ability to establish and maintain effective working relationships with employees, vendors, contractors, and representatives of other Departments. Ability to communicate effectively in both written and oral form. Typical Qualifications Minimum Education and Experience Associate degree in Accounting, Finance, Business Administration, Public Administration, or a related field and three years of experience in accounting support, financial administration, accounts payable, purchasing, bookkeeping, contract administration, or related work; or an equivalent combination of education and experience sufficient to perform the essential functions of the position. Preferred Qualifications Experience in municipal finance, governmental accounting, procurement administration, or public sector financial operations. Experience administering accounts payable processes, purchasing card programs, contract payments, or expenditure monitoring activities. Experience utilizing enterprise financial management systems, financial reporting tools, and advanced spreadsheet applications. Experience supporting financial operations within a public safety or governmental environment. EMPLOYEE BENEFITS 401a Contribution (employee match not required) Bus Pass Program Education Assistance Employee Assistance Program Employee Suggestion Program Family and Medical Leave Flexible Spending Accounts Group Health Insurance Group Dental Insurance Jury Duty Leave Life/Accidental Death Insurance Long-Term Care Insurance Military Leave Paid Holidays Promotion from Within Retirement/Pension Plan (State of NC) School Leave Shared Leave Short-Term Disability Insurance Sick Leave Training Vacation Leave Wellness Program The City of Winston-Salem's employment practices are guided by federal, state, and local rules and regulations guaranteeing employment opportunities to all persons without regard to and prohibiting discrimination or harassment on the basis of race, creed, color, sex, sexual orientation, pregnancy, age, religion, political affiliation or beliefs, national origin or handicap, unless a bonafide occupational qualification exists.

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Senior Financial Analyst

Penske Truck Leasing | Greensboro, NC 27409

Position Summary: This position is for EPES Transport, LLC., a division of Penske Logistics, based in Greensboro, North Carolina. This position will be responsible for data mining and analysis, presentation of results, consulting and recommending process improvements and special projects. The position provides support to functional organizations as well as senior management. The analysis includes preparing financial presentations, analyzing operating data and other ad hoc reporting. This is a hands-on role that requires the analyst to work directly with multiple organizations by getting involved to understand and improve the business. Schedule: Onsite, Monday-Friday, 8:00AM-5:00PM Major Responsibilities: Perform required monthly financial close related activities including preparing required journal entries to ensure accuracy and compliance Analyze financial information and reports to provide accurate and timely financial recommendations to management for decision making purposes Develop, update and monitor key performance indicators and key financial metrics or dashboards, highlighting trends and analyzing variances, to understand and be able to communicate the financial health of each location Work with the operations team to develop forecasts, and reporting, including financial performance, variance explanations, and cost analysis Provide senior management and the operations team with in-depth financial analysis of actual spend to drive insights on trends, investment areas and opportunities to optimize costs, driving better decision making Deliver ad hoc reporting and analysis Perform other duties as assigned Qualifications: 5-7 years of experience in financial planning, analysis, or modeling Bachelor's Degree in Accounting or Finance or other business related field Strong data analytics and mining skills required Logistics/Operations experience preferred Must be able to exercise moderate independent judgment with direction from supervisor Advanced Microsoft Excel skills required; Advanced use of MS Access or other Database tools beneficial Detail oriented and highly analytical, able to translate data and trends into clearly understandable messaging Highly organized and self-motivated individual with a strong work ethic and ability to thrive as part of a financial management team Strong understanding of the importance of hands on collaboration with the Operations team and the personnel at the Area, Region and Corporate levels Quality program certification (Six Sigma, ISO, LEAN, etc.) preferred Some travel is required Complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate will be required to read, communicate verbally and/or in written form, remember and analyze certain information, and remember and understand certain instructions or guidelines. While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer About Epes Transport Epes Transport, a Penske Logistics company, delivers dependable truckload transportation services with a strong presence in the Southeast, Mid-Atlantic, Northeast, and Midwest. We offer: Dedicated Truckload Capacity, Drayage Services, Shuttle Operations, General Truckload Services, and Yard Switching Operations. With terminals in NC, VA, GA, TN, and TX, and 24/7 satellite shipment tracking, we provide reliable coverage and visibility across major U.S. markets. visit epestransport.com to learn more. Job Category: Finance/Accounting Job Family: Finance Address: 3400 Edgefield Court Primary Location: US-NC-Greensboro Employer: EPES Transport System, LLC Req ID: 2609490

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Office Administrator – Inspectional Services

City of Malden | Jobs Cabin, NC

OFFICE ADMINISTRATORINSPECTIONAL SERVICESUnion: Teamsters (Municipal) / Pay Grade: Clerk 2Annual Salary Range: $52,868.40 - $58,356.82 (FY24)This posting is a backfill due to a vacancy.Statement Of DutiesThe Office Administrator performs a variety of clerical and administrative duties, under the supervision of the Director of Inspectional Services.Essential FunctionsAnalyzes and organizes office operations and procedures such as preparation of payroll, flow of correspondence, filing, requisition...

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Administrative Assistant I

Guilford County | Greensboro, NC

GUILFORD COUNTY GOVERNMENTEmpower Successful People to thrive in a Strong Community supported by Quality GovernmentDescriptionGENERAL STATEMENT OF DUTIESUnder direct supervision and with clearly defined procedures, provides general administrative and clerical support to a department within the organization or the organization as a whole.DISTINGUISHING FEATURES OF THE CLASSAn employee in this class may be responsible for typing correspondence and memos; greeting visitors; coordinating schedules a...

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Office Manager

Sandvik | Mebane, NC

Office Manager - Mebane, NCLocation: Mebane, NCCompany OverviewAt Sandvik Coromant, we are at the forefront of manufacturing innovation—delivering cutting-edge machining solutions that drive productivity and sustainability. As part of a global industrial engineering group, we partner with leading manufacturers to shape the future of metalworking.About The RoleSandvik Coromant is looking for an Office Manager to support the daily operations of our Mebane office. This role is responsible for creat...

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Assistant Business Office Manager

Alamance Health Center | Burlington, NC 27217

Alamance Health Care Center in Burlington, NC is seeking a qualified candidate to join our team as the Assistant Business Office Manager. As the ABOM, you will assist the Business Office Manager with all business office functions including billing, accounts receivable, and resident trust fund management. You will play a pivotal role in helping us meet our commitment to providing Care Beyond Compare by maintaining optimal billing practices which support the continued financial success of the center. What We Offer Competitive rates ranging from $18.00 to $22.00 per hour commensurate with experience Excellent Health Benefits (Medical, Dental, Vision) 401(k), Flexible Spending Account, & Other Elective Benefits Available Paid Time Off (PTO) for Full-Time Employees Career Growth Opportunities Daily Pay Available What You'll Do Assist the BOM in completion of all business office functions and assume responsibility for the business office in the absence of the BOM. Assist in all functions of resident fund management including accurate accounting, maintenance, and security of patient funds. Complete timely follow-up on outstanding account balances for all payer sources. Assist the BOM with end-of-month closing processes to ensure timely and accurate billing of all accounts. Accurately document updates for all accounts regularly. Other duties as needed for the successful operation of the center. What You Need High School Diploma or Equivalent. Experience in healthcare accounts or business office services preferred. Experience with healthcare insurance claims preferred. Ability to effectively coordinate people and resources. Proficient with computer programs including Microsoft Office Suite (Word, Excel, etc.) Excellent communication and interpersonal skills. Highly organized and detail oriented. Ability to work independently or as part of a team. If you're looking to join an outstanding team of professionals where every day you can make a sincere difference in someone's life, we're looking for you!

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Accountant

Zimmermann-Dynayarn USA | Graham, NC 27253

Position Summary: The Accountant provides day-to-day support to Zimmermann-Dynayarn USA, LLC, ensuring timely, accurate processing of accounting transactions and contributing to smooth operational workflows. This role is ideal for someone detail-oriented, organized, and experienced within a manufacturing environment. Key Responsibilities: Accounts Payable & Receivable * Process vendor invoices, verify pricing/POs, and prepare payments * Maintain vendor files and resolve invoice discrepancies * Generate and send invoices; support collections as needed * Reconcile customer payments and assist with AR aging reviews General Ledger & Reporting * Assist with journal entries, accruals, and monthly closing activities * Prepare account reconciliations and maintain supporting documentation * Support internal and external audits by gathering documentation Inventory & Manufacturing Support * Assist with inventory reconciliations between ERP and physical counts * Support cost tracking, production reporting, and freight/logistics accounting * Collaborate with operations staff to resolve inventory or cost discrepancies Administrative & Cross-Functional Support * Maintain organized financial records and filing systems * Support HR or administrative tasks as assigned (e.g., new-vendor setup, customer onboarding) * Participate in process improvement initiatives to streamline workflows Qualifications: Required: * Associate degree in Accounting, Finance, or related field (or equivalent experience) * 1–3 years of accounting experience, preferably in manufacturing * Strong proficiency with Excel and accounting/ERP systems * High attention to detail and accuracy * Strong communication and problem-solving skills Preferred: * Experience in a manufacturing environment or with inventory-based accounting * Knowledge of cost accounting concepts * Experience with accounting software and ERP Pay: From $60,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid sick time * Paid time off * Professional development assistance * Referral program * Retirement plan * Vision insurance Work Location: In person

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Mail Room Specialist I

EMS Management & Consultants | Winston-Salem, NC 27103

Description: Job Summary This position is responsible for processing incoming and outgoing mail including sorting and scanning client payments and correspondence. This position reconciles physical payments received by EMSMC on behalf of clients, reconciles them to EMSafe, and prepares deposits and other client-specific deliverables in accordance with client requirements, company standards, and compliance regulations. Major Responsibilities/Activities Open, sort, and distribute incoming mail, including payments, denials, correspondence, etc. Do not open mail delivered to confidential P.O. Box or identified in a manner that suggests it may be confidential. This mail should be set aside and delivered to the appropriate personnel. Obtain payments & correspondence from various sources; scan into software program Prepare payments for deposit into client bank accounts, including electronic transfer, in a timely and accurate manner and in accordance with client requirements Identify check and payor errors and address with appropriate internal and/or external persons to correct the problem File checks (for non-deposit clients), explanations of benefits, and other misc. correspondence in a secure manner until ready for mailing Prepare and sign off on daily courier chain of custody for deposit accuracy and secure transfer of deposits Prepare weekly client deliverables ensuring accuracy, timeliness, and completeness and reconciliation of payments Conduct all job tasks, duties, and interactions with professionalism, respect, a positive attitude, and in accordance with company compliance policies and applicable government regulations Consistently support and demonstrate the company mission and values Other Responsibilities/Activities Populate data fields from scanned images in order to link the image to the claim in billing system Process & track mail (including certified mail) in a timely and accurate manner Provide administrative support for other departments as needed Scan documents into software program Perform other necessary tasks as assigned by direct leader or department manager May be required to work Saturdays when month end falls on Saturday, Sunday, or Monday Requirements: Required Education, Skills, & Experience High School Diploma Strong sense of confidentiality and professionalism regarding financial information and PHI Flexibility to work extended hours to support the business as required Strong sense of teamwork, strong interpersonal skills, and the ability to maintain composure in a fast-paced, high-pressured environment Ability to learn, understand, and work within specific client requirements Highly organized and multi-tasking with ability to manage time and prioritize work Good communication and critical thinking skills Ability to function well within a cross-functional team setting and independently Willing and able to adapt to changes in work environment, procedures, priorities, and job duties Preferred Education, Skills, & Experience Strongly prefer prior experience in payment handling and/or mailroom or lockbox procedures Prior experience in reconciliation, scanning/imaging, and/or data entry Knowledge of HIPAA requirements and regulations Working knowledge of Excel and Adobe Acrobat Working Environment/Physical Requirements General office environment Typing, sitting, standing, walking, some light lifting Use of basic office equipment such as computer, fax, printer, copier, telephone, scanner Some use of postage machine Sometimes required to work long hours and weekends without advanced notice Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions. If you require an accommodation for this position or to participate in the application process, please contact HR at humanresources@emsmc.com. The responsibilities and duties outlined in this job description are not exhaustive and may be subject to change to meet the needs of the business. This job description is not an implied contract of employment and does not alter the at-will employment relationship. There is no anticipated closing date for applications; The role will remain open until filled. Applicants must be authorized to work in the United States now and in the future; this role does not offer current or future visa sponsorship.

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