The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named...
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.What You Will DoVolvo Financial Services is the finance arm of the Volvo Group. The Volvo Group is one of the world's leading manufacturers of trucks, buses and construction equipment, drive sy...
At Prism, we are more than a healthcare support organization. We are a team of dedicated professionals committed to delivering exceptional service, strengthening payer partnerships, and supporting access to quality patient care across the healthcare continuum.As part of our growing organization, you'll have the opportunity to make a meaningful impact every day. We are seeking motivated professionals who are passionate about operational excellence, relationship management, and process improvement...
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Business Process Manager __ Your role and responsibilities In this role, you will have the opportunity to be responsible for analyzing, managing, and improving global and integrated end-to-end business processes. Each day, you will guide the Business Process Owner and IS team for the implementation of the business process application solution. You will also showcase your expertise by working closely with all process stakeholders. The work model for the role is: hybrid This role is contributing to the Electrification Distribution Solutions in Mebane, NC. You will mainly be accountable for: • Supporting the implementation of business solutions by coordinating with cross-functional teams to implement and evaluate the effectiveness of implemented solutions and recommend enhancements. • Maintaining and updating e-commerce and configurator platform core data, including but not limited to, market product information, pricing logic, product logic rules, customer and segment information. • Supporting testing activities including test planning, execution, defect tracking, and validation of business requirements. • Facilitating change management activities to support continuous improvement, timely implementation, and user acceptance. • Developing and delivering training materials and sessions to end-users and stakeholders to ensure successful adoption of new digital tools and processes. • Gathering feedback from users and stakeholders to gauge satisfaction with digital tool solutions and facilitate continuous improvement need. Qualifications for the role Bachelor's Degree in Computer Science or Engineering. 5 years of experience in ecommerce or digitalization tool activities. Strong working knowledge of ERP systems, SAP strongly preferred. Strong working knowledge of ecommerce and product configurator systems. Experience with SAP SD and MM modules. Experience with Salesforce CRM systems. Experience with PLM (Product Lifecycle Management) software, specifically Windchill PTE. Candidates must have work authorization to work in the US. Why ABB? What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D – 100% employee paid up to maximums Short Term Disability – up to 26 weeks – Company paid Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave – up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off Salaried exempt positions are provided vacation under a permissive time away policy. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe. #LI-hybrid Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. What you will do The Global Headquarters for Volvo Financial Services is seeking a Senior Data Analyst for the Global D&IT Data Team. As a Senior Data Analyst, you will work closely with our business teams to understand their needs and transform them into actionable, fit-for-purpose data products. These products which are owned by the business, will be supported by you from data collection and analysis to visualization and reporting, ensuring they adhere to the agreed requirements. • Collaborating with information architects, data engineers, and business stakeholders to identify data sources and assist in data extraction for analysis. • Preparing data from legacy systems to migrate to the Next-Gen systems being implemented by VFS. • Supporting the data team in identifying, documenting and revising reporting requirements and when necessary designing, developing, and maintaining reports and dashboards using SQL, Excel, and Power BI. • Ensuring that data products are accurate, reliable, and aligned with business objectives. • Proven experience as a Data Analyst, preferably in financial services or captive automotive finance. • Acting independently to prioritize tasks, propose solutions, and drive improvements. • Communicating insights and recommendations clearly to stakeholders, making data actionable. • Supporting data governance by ensuring quality, consistency, and security of data. Your future team You will report directly to the Director, Data Governance and Operations within VFS D&IT and will be assigned to a stable, global cross-functional team. Digital and IT is the engine of the VFS business, and we continue our strategic journey to further improve performance and to deliver the best customer experience in the industry. In this exciting environment, we are focused on Digital Innovation to meet the demands of our customers in an increasingly digitalized world. In many of our markets, VFS has won the Great Place to Work award, where Great Work is done. By interacting with each other as an on-site business, we build relationships, which allow us to work together more efficiently and form stronger bonds with our colleagues and customers. The required location is Greensboro, North Carolina, USA. Who are you? Do you dream big? We do too, and we are excited to grow together. In this role, we believe it is the right mindset that will make a difference at VFS. If you, besides your genuine interest in working with people in Transforming Together, also have a positive, service-oriented, and collaborative mindset, and take a proactive approach to handling all responsibilities, idea generation, and recommendations for productivity and efficiency - then we would welcome you to apply for this role. We believe the successful candidate has the passion and excitement to take on this challenge. Qualifications likely required to be successful in this role include: • Bachelor’s degree in Mathematics, Statistics, Computer Science, Economics or a related field. • 3-5 years of data analytic experience. • Proven experience as a Data Analyst, ideally with Sales or Finance data. • Strong proficiency in SQL, Excel, and Power BI and experience in building data solutions. • Experience with Python or R for data analysis. • Ability to work independently, prioritize work, and deliver fit-for-purpose data products. • Strong analytical and problem-solving skills, with attention to detail. • Experience translating stakeholder needs into actionable insights and visualizations. • Knowledge of data warehousing, ETL processes, and cloud-based platforms (Azure preferred) is a plus. • Excellent communication skills and the ability to present data in an understandable and actionable way. • Working experience of cloud platforms (e.g., Azure, AWS, etc.). • Solid understanding of statistical techniques and data modeling is a plus. What’s in it for you? We offer a solid and competitive package of compensation and benefits, plus you will enjoy a inclusive work environment with a culture of care. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business, and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success. Ready for the next move? If you want to make a real impact in your career, Volvo Financial Services is where you want to be. At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base pay is set at $96,000.00 - $118,500.00 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. In addition to a solid package of compensation and benefits, plus you will enjoy: • Competitive medical, dental and vision insurance. • Generous paid time off. • Competitive matching retirement savings plans. • Working environment where your safety, health and wellbeing come first. • Focus on professional and personal development through Volvo Group University. • Programs that make today’s challenging reality of combining work and personal life easier. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Gothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets. What’s in it for you? We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.
Our Client, Greensboro Auto Auction is the South's leading independent, dealer exclusive auto auction. Greensboro Auto Auction, also known as GAA, is locally owned and operated. We are currently recruiting for Auction/Data Entry Clerks. This position works every Wednesday and is paid a day rate. It's a great job opportunity for a retiree, or college student. Set weekly schedule. EOE Apply to http://www.greensboroaa.applicantpool.com APPLICATIONS ARE NOT ACCEPTED ON WEDNESDAY'S PLEASE. DUTIES Auto/Entry Clerks are present at the auction site and enter into our system each transaction (dealer badge, sold price) as they occur. This creates a bill of sale that is matched with titles and etc. Assist customers with the auction process. QUALIFICATIONS Must be able to work in a fast paced environment. On-site training Have strong customer service skills Auction area is open to the outside environment thus exposure to seasonal temperatures. Data entry skills are a plus. Must be able to work on Wednesdays, from 9am to 2pm. Please do not contact our client.
Location North Carolina City Greensboro Role Type Fixed Term .htmlCopy { margin-bottom: 1.5rem; } .htmlCopy ul, .htmlCopy ol { list-style-type: disc; list-style-position: outside; padding-left: 1rem; margin-bottom: 0; } .htmlCopy p { margin-bottom: 1rem; margin-top: 1rem; } .htmlCopy a { color: #b45608; text-decoration: underline; } .htmlCopy WHO WE ARE ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success. What You Will Do - JOB SUMMARY The SAP S/4HANA Test Manager - Americas is a hands-on testing leadership role responsible for coordinating and executing testing activities across 60+ spokes. This role works on the ground alongside the Testing Tower Lead, serving as the day-to-day onsite testing point of contact for business users, system integrator teams, and the global testing organization. The primary focus of this role is UAT coordination and execution, where local business users from manufacturing plants, distribution centers, and market offices validate the SAP S/4HANA solution against their operational requirements. The Test Manager will guide non-technical business testers through execution, manage defect resolution in real time, coordinate spoke-level testing logistics, and ensure quality gates are met before go-live. This role also supports SIT execution, defect management, and test reporting across the full testing lifecycle. The Test Manager partners closely with manufacturing and supply chain business teams, global process owners, SI partners, and the global testing team to deliver a high-quality, on-time testing outcome. - WHAT YOU WILL DO UAT Coordination & Business Tester Support - Coordinate UAT planning, execution across 60+ spokes, working directly with local business users from factory, market teams. Serve as hands-on onsite contact for UAT testers in Greensboro, providing test script walkthroughs, real-time troubleshooting, execution guidance. Schedule, manage business tester availability, assignments, workload leveling across departments and spoke locations. Track UAT execution progress by spoke, module, scenario, maintaining real-time visibility for the Testing Tower Lead and program leadership Spoke Coordination & Follow-Up - Manage spoke-level testing logistics, ensuring each location's unique configurations, tax rules, regulatory requirements, local processes are covered in test scope. Drive daily follow-ups with spoke teams, SI partners, functional consultants to ensure test execution stays on track, blockers are resolved. Maintain spoke readiness tracker, providing RAG status across all locations for steering committee reviews. Coordinate across time zones with global testing team (UK), IBM offshore teams (India) to align dependencies, handoffs Defect Management & Triage - Own day-to-day defect lifecycle management, ensuring defects are logged, categorized, assigned, tracked to resolution. Facilitate daily defect triage meetings with business testers, consultants, functional teams to prioritize, resolve issues. Monitor defect resolution against SLAs, escalate breaches to Testing Tower Lead. Track defect trends by category to identify systemic issues. Coordinate resolved defects retesting, manage regression cycles SIT Execution Support - Support the Testing Tower Lead in coordinating SIT Cycle execution across functional areas including Manufacturing / Production Planning, Quality Management, Materials Management, Extended Warehouse Management, Sales & Distribution, Financial integration, Coordinate handoffs between development, configuration, testing teams, execute hands-on testing during critical phases when required, Test Reporting & Stakeholder Communication, Publish daily, weekly test status reports including: Execution progress by module, spoke, Defect metrics, trends, aging, Risks, issues, mitigation plans, Entry/exit criteria status. • Serve as the testing point of contact, coordinate during execution phases, Support go/no-go decisions with data-driven quality assessments Test Data, Environment & Tools - Coordinate test environment readiness, data refresh cycles, deployment schedules with technical teams, ensure consistent use of qTest for test case management, Jira for defect tracking, Maintain test evidence, completion artifacts per program governance standards Qualifications - REQUIRED MINIMUM QUALIFICATIONS: • 8+ years of SAP testing experience, including SAP S/4HANA programs • Proven experience as a Test Manager, Test Lead, or Senior Test Coordinator on large SAP implementations • Strong hands-on background in functional, integration, UAT, and regression testing • Experience leading or coordinating UAT with non-technical business users • Experience supporting manufacturing-centric SAP deployments • Experience working within structured, global transformation programs with SI partners Skills & Capabilities • Strong functional understanding of SAP manufacturing and logistics processes • Experience with enterprise-level test management and defect tracking tools (qTest, Jira) • Ability to coordinate multiple parallel activities across spoke locations, functional areas, and teams • Exceptional communication skills with the ability to translate complex SAP configurations into simple steps for business users • Strong follow-up discipline with a delivery-focused, hands-on mindset • Comfortable working alongside business users on the ground during execution - PREFERRED QUALIFICATIONS: Experience delivering global SAP S/4HANA templates across multiple sites • Manufacturing or consumer goods industry background • Multi-site or phased rollout testing experience • Understanding of ECC-to-S/4HANA changes (Business Partners, Universal Journal, Fiori UI) • Experience with Blue Yonder, CG Cloud, or other integrated supply chain platforms Work Environment and Physical Demand What We Offer • Competitive benefits package that includes medical/dental/vision/life insurance/disability plans • Dollar for dollar 401k match up to 6% and 5% annual company contribution • 15 Company-paid holidays • Generous paid time off • Employee recognition and discount programs • Education assistance • Employee referral bonus program • Hybrid workplace – remote / in office • Summer hours • Casual dress policy Monday through Friday Annual Base Salary Range: $103761.00 - $138347.00 Final compensation will be determined based on experience, qualifications, and internal equity. This role may also be eligible for annual bonus or incentive compensation. Applicant Information This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated. Everyone Belongs ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com.
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Truist Audit Manager is responsible for providing a leadership role in the delivery of high-risk, complex and value-added independent and objective risk-based internal audit assurance and advisory services. The Audit Manager will proactively coach junior team members by providing candid and constructive feedback. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Serve as Engagement Manager for high-risk and complex integrated audit engagements across Consumer and Corporate business lines, leading the planning, risk assessment, scoping, and execution of the IT audit program. Responsible for managing the technology audit scope with a focus on application controls, data management practices, project implementation activities, and strategic modernization initiatives. Develop risk-based testing strategies, incorporating data analytics and automation techniques to enhance audit coverage and efficiency. Lead IT audit teams supporting integrated audits, ensuring effective coordination with audit and business stakeholders, while allocating resources based on skills, experience, and project demands to deliver high-quality results within Audit methodology and established budgets and timelines. 2. Help lead the audit strategy, risk coverage, and oversight of a designated Consumer and Corporate business portfolio, and direct/support continuous monitoring, issue remediation validation, and project implementation oversight to assess risk management effectiveness within the portfolio. 3. Build trusted relationships with senior leaders and key stakeholders to influence positive risk and control outcomes and serve as the recognized SME for the assigned domain, providing expert insight into business processes, risks, controls, and regulatory expectations. 4. Set clear quality expectations based on Truist Audit Services standards and analyze/review technology processes, controls, and risk management practices to determine design and operating effectiveness. 5. Develop meaningful, relevant, and well-supported audit reports that align with Truist's risk appetite framework and present these reports to key department stakeholders. Clearly articulate technology risks, controls, root causes, business impacts and sustainable remediation strategies. 6. Identify substantive and material issues that go beyond paperwork shortcomings. Ability to look beyond the obvious; finds solutions, not just problems. 7. Provide coaching and guidance in development of junior team members by taking an active role in training and mentoring. Promote strong audit execution, methodology adherence, and technical development in technology risk disciplines. 8. Demonstrate effective challenge by providing deep subject matter knowledge to support business partnership efforts. 9. Manage timely and quality delivery of multiple tasks, including audits, projects and special assignments. Provide advisory services, as necessary, in the implementation of new systems, processes and changes to existing systems, standards and procedures. 10. Ability to work independently while exercising judgement in risk-based assessments difficult or complex nature. Demonstrate the ability to navigate ambiguity, evaluate emerging risks, and provide practical recommendations in a rapidly evolving technology environment. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree in computer science, information systems, IT security, accounting, business or related field or equivalent education and related training or experience. 2. Six to eight years of banking, auditing or other relevant experience related to area of responsibility. 3. Strong knowledge, ability and expertise in the principles and practices of technology, cybersecurity, IT infrastructure, IT service management processes and IT industry trends. 4. Strong knowledge of IT General Controls (ITGCs), IT Application Controls (ITACs), and the System Development Life Cycle (SDLC). 5. Strong knowledge of IT, information security and Cloud management and control frameworks (COSO, COBIT, NIST, SOX, PCI DSS). 6. Strong knowledge, ability and expertise in audit and other areas of banking and financial services. 7. Strong understanding of risk management and process concepts. 8. Strong analytical, facilitation, and interpersonal skills. 9. Demonstrated ability to grasp and communicate the underlying concepts in complex information. 10. Demonstrated ability to identify and communicate root causes of problems. 11. Demonstrated ability to formulate and communicate solutions based on a synthesis of information. 12. Strong written, verbal and negotiating skills. 13. Demonstrated strong proficiency in computer applications and proven experience with tools such as Microsoft Office software products. 14. Strong project management and advisory skills. Preferred Qualifications: 1. Advanced degree. 2. Possess appropriate professional certification (Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSO), Certified Internal Auditor (CIA). 3. Possess knowledge of Truist Audit Services audit software and business specific software. 4. Experience assessing risks related to cloud adoption, data management, automation, artificial intelligence, digital transformation, and large-scale technology change initiatives. 5. Experience evaluating technology risk management practices, application architectures, cloud services, and emerging technologies. 6. Strong knowledge of Consumer and Corporate Banking business processes, products, operations, risks, and control environments. Experience leading IT Audit engagements supporting of key business functions, including Human Resources, Enterprise Risk Management, Legal, Branch Banking, Fraud Prevention and Detection, Operations, and other corporate support functions. **The annual base salary for this position is $125,000 - $150,000.** General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work
Cognizant is seeking a seeking a – Field Services & Desktop Support Tech in High Point, NC. This is a fully onsite, work‑from‑office desktop support across office and factory environments. This is a hands-on onsite lead role , requiring daily physical presence at customer location, where the lead actively performs field support while overseeing desktop operations for the site. Applicants will need to have valid US work authorization. Cognizant does not offer visa sponsorship now or anytime in the future. Key Responsibilities Provide hands-on onsite support (break/fix, deployments, escalations) for laptops/desktops, rugged factory devices, printers (HP/Lexmark), handheld scanners, and conference room A/V systems. Act as primary point of accountability for the site from desktop support perspective. Monitor and assign tickets through ITSM tools; manage queues, priorities, and escalations. Apply strong Windows troubleshooting skills and basic network diagnostics to restore services quickly. Perform incident management, RCA for major incidents , and drive issue prevention. Create and maintain SOPs, runbooks, and knowledge articles . Utilize tools such as SCCM, IT Shop, and Nexthink for endpoint visibility and support efficiency. Qualifications: · 5 plus years of Desktop Support Services experience including Windows 11 support, laptop/desktop hardware troubleshooting, printer support. · 2 to 3 years of Cisco VC devices troubleshooting and telephony. · Experience with work assignment reporting, escalation handling, RCA/root case analysis and documentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES Operational efficiency Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures. Handle single control vault, ensuring proper control of vault cash, follow all audit and security policies and procedures. Monitor the daily balancing and processing of ATM(s), including the processing of all entries, servicing and required audits. Responsible for the verification of deposits in the night and lobby depository. Alert tellers about any suspected fraud, kiting, theft or other illegal activity. Secure all applicable cash records and all other transaction records, supplies and computer equipment at the end of the work day. Responsible for monitoring, controlling teller cash limits and banking center cash. Accountable for ensuring that the total cash in the banking center is balanced daily. Coordinate and assist with the dual control vault responsibilities. Use good judgment and follow bank policies when overriding transactions for tellers with withdrawals/less cash authority. Assist tellers in balancing as needed, reviews the daily banking office settlement, prepare correcting entries to reconcile teller errors. Performs teller cash audits as required. Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Client experience Lead the Client Experience efforts of the banking center, including delivering excellent client experiences consistently and promptly resolve client issues effectively. Ensure an excellent overall client experience by assisting clients with select service needs. Responsible for ensuring proper control and maximum efficiency in the teller line. Provide teller line support in order to keep customer wait times to a minimum. Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Sales and service Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. Explain product benefits, changes, restrictions, requirements, and any other relevant product information to clients, prospects, and tellers. Team management Maintain workflow and handle scheduling the tellers. Observe, coach, and lead the Teller team to ensure all strategic initiatives are executed effectively. Assist in evaluating employee performance and counseling when needed. Assist in determining and satisfying training needs and establish performance plans. Conduct teller meetings to develop a communication line to explain and institute new policies and to ensure continuous development of staff. Assist in conducting meetings to promote sales, product knowledge and client service Compliance and risk management Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Lead the Operational Performance of the banking center through maintaining control over key risk areas of the center, including tellers’ difference, operational losses, and audit control procedures, resolution of out-of-balance conditions, compliance, and quarterly and annual audit functions. Ensure all audit and security policies and procedures are followed during open hours and at banking center opening and closing. Control the inventory of cash, Official Checks and Personal Money Orders through dual control. Perform all other job related duties as assigned SUPERVISORY RESPONSIBILITIES Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: High school diploma or GED required Bachelors degree preferred and 2-5 years of experience or equivalent combination of education and experience COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office suite CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.