The Nursing Technician Float is responsible for working in various departments and units as needed. Under direct supervision this role assists nurses and medical staff in delivering exceptional healthcare services to patients. Essential Job Function: • Assist nurses and medical staff in providing direct patient care, including but not limited to taking vital signs, collecting specimens, and assisting with activities of daily living. • Maintains a clean and safe patient environment by ensuring proper infection control measures, restocking supplies, and organizing patient rooms. • Documents patient information accurately and timely in electronic medical records, including vital signs, medications administered, and patient observations. • Collaborates with the healthcare team to ensure effective communication and coordination of patient care, including reporting any changes in patient condition to the appropriate personnel. • Participates in ongoing training and professional development activities to enhance knowledge and skills in patient care techniques and procedures. • Adheres to all organizational policies, procedures, and protocols to ensure compliance with regulatory standards and promote patient safety. • Perform other duties as assigned. Education: • Required: High School Diploma or equivalent. Experience: • Required: None Licensure/Certification/Listing: • Required: NC CNA license and BLS.
Education/ExperienceHigh School diploma or equivalent with one year experience in purchasing, shipping, or receiving materials.Associate's degree preferred.Essential Functions Performs accurate PeopleSoft on-line purchase requests while striving to adhere to the departmental budget. Works to control operating room costs and maintain optimum inventory levels. Ensures service specific, OR par-stock and generic supplies are properly maintained in designated locations for distribution throughout all...
What We Offer: Join Our Team as a Patient Services Coordinator at Novant Health Position: Patient Services Coordinator III Location: Clemmons, North Carolina Department: Family Medicine As a Patient Services Coordinator III, you will: Accurately record patient demographics and insurance information. Efficiently schedule patient appointments. Cross-train in various administrative support functions. Deliver remarkable patient experiences in every interaction. Foster a safe patient environment driven by the principles of "First Do No Harm." Qualifications: High school diploma or GED required. One year of clerical experience in a medical office setting. Proficiency in medical office software, including EPIC systems. Excellent verbal communication and organizational skills. Ability to work with changing priorities and maintain confidentiality. Basic medical terminology knowledge. Benefits Competitive salary and opportunities for advancement. Comprehensive benefits package, including health, dental, and vision insurance. Retirement plans with employer matching. Paid time off and holiday pay. Tuition reimbursement and student loan forgiveness programs. Employee wellness programs and discounts. What We're Looking For: Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional Skills Preferred: Proficient in use of all computer software utilized in practice.
What We Offer: Certified Sterile Processing Technician (float pool) - Requires a CBSPD, CRCST, CSPDT certification to be considered Schedule: Full-time, 40 hours, M-F. Shifts are 8 hours, shift can range from 6:30A-3P and 1P-9:30P, this will be discussed further during interview. Department: Surgical Services float pool Location: Candidate will float to both Charlotte and triad area within both inpatient facilities and ambulatory surgery centers, 23 facilities total. This position does not have a set location. Requirements: Candidates must have a minimum of two years previous Sterile processing experience and certification. Candidate must have inpatient & ambulatory experience. What’s In It for You Premium float pay Ability to work with wide range of team members, gaining clinical exposure and strengthening skill-set Supportive, team-focused environment Opportunity to broaden skillset What We're Looking For: Education: High School or GED, required. Experience: Two years of experience in a hospital Sterile Reprocessing Department, required. Refer to the Life Support Training Policy NH-HR-3096. Licensure/Certification: Sterile Reprocessing Tech certification, required. CBSPD, CRCST or CSPDT, required. Additional Skills/Requirements (required): Ability to successfully complete generic and department-specific skills validation and competency testing. Demonstrates knowledge of instrumentation and sterile/aseptic technique. Ability to read and comprehend written instructions to assemble instrument sets and trays. Ability to learn and understand medical terminology. Maintains Sterile Processing Technician certification. What You'll Do: Cleaning, decontaminating, inspecting, assembling, sterilizing, storing, and distributing equipment Ensures the instruments and equipment are available Ensures all equipment is properly maintained, and ready for immediate use in order to support patient care. It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community involvement.
What We OfferCultural AmbassadorLocation: Forsyth Medical CenterHours: Fulltime| Monday-Friday| 8:00 AM- 4:30 PMNovant Health is seeking a Spanish-speaking Medical Interpreter/Cultural Ambassador to provide accurate interpretation and translation services while serving as a cultural liaison between patients and care teams. This role plays a vital part in ensuring equitable access to care and creating a remarkable experience for patients with limited English proficiency.What You'll DoProvide prof...
Department: 85032 Wake Forest University Health Sciences - Academic Biostatistics and Data Science Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: First Shift Pay Range: $0.00 - $0.00 Committed to collaborative, interdisciplinary research, the Department of Biostatistics and Data Science (BDS) in the Division of Public Health Sciences (PHS) at Wake Forest University School of Medicine (WFUSM) invites applications for open rank faculty positions. The initial appointment would be tenure-track or tenured. Ideal candidates will have the following qualifications: PhD in biostatistics, statistics, computer science, informatics, data science, or a related field All outstanding applicants are encouraged to apply. These positions are not targeted towards specific methodological or scientific expertise, though areas of interest include Analysis of administrative (electronic health record, claims, etc.) and observational data, including methods focused on causal inference Pragmatic study designs (cluster-randomized, stepped-wedge, SMART designs, etc.) Clinical trial design, coordination, and analysis Artificial intelligence and machine learning applied to biomedical data Analysis of dense data streams such as actigraphy, smartwatch measurements, or other forms of remote patient monitoring Experience collaborating with medical and public health professionals in a multidisciplinary setting Excellent written and oral communication skills BDS is a vibrant academic unit comprised of over 33 primary faculty members, 12 secondary and affiliate faculty members, and 90 staff including biostatisticians, data scientists, programmers, project managers, and administrative staff. This group has demonstrated long-standing growth in extramural funding, with over $22 million in annual external funding. The Department resides within PHS, which also includes the Departments of Epidemiology and Prevention, Social Sciences and Health Policy, and Implementation Science. Together, PHS is the largest research group at WFUSM with over 85 faculty members, 240 staff, and $51 million in annual external funding. BDS also has strong ties with colleagues in the Department of Statistical Sciences at Wake Forest University with opportunities for collaboration and working with graduate students. Wake Forest University School of Medicine (WFUSM) serves as the academic core of Advocate Health and is among the top 50 research institutions in the United States. In December 2022, Advocate Aurora Health and Atrium Health formally combined to create one organization called “Advocate Health”. With this strategic combination, Advocate Health is the third-largest nonprofit integrated health system in the nation. WFUSM is home to nationally and internationally recognized research in Alzheimer’s Disease, Aging and Mobility, Cardiovascular Disease, Diabetes and Obesity, Cancer, Neurosciences, and Regenerative Medicine. Research excellence, coupled with a robust informatics data infrastructure, clinically integrated implementation science efforts, and a firm commitment to the promotion of health for all renders the WFUSM a rich environment for breakthroughs in prevention, diagnosis, and treatment of disease and improvements in quality of life. We are in a phase of unprecedented growth and evolution, bolstering our commitment to growing our Academic Learning Health System. Headquartered in Charlotte, North Carolina (NC), Advocate Health provides care to nearly 6 million unique patients annually and has a combined footprint across 8 states, including Alabama, Georgia, Illinois, North Carolina, South Carolina, Michigan, Indiana, and Wisconsin. Advocate Health comprises two regions in the US: (1) the Southeast Region—which provides care under the name Atrium Health in the Carolinas, Georgia, and Alabama—includes 40 hospitals and over 500 sites of care with approximately 73,000 team members, 11,000 physicians, and 20,000 nurses seeing ~2.9M unique patients; and (2) the Midwest Region—which provides care under the name Advocate Health Care in Illinois and Indiana and Aurora Health Care in Wisconsin and Michigan—includes 29 hospitals and over 500 sites of care with approximately 77,000 team members, 10,000 physicians, and 22,000 nurses seeing ~2.9M unique patients. Advocate Health is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics, and rehabilitation, as well as organ transplants, burn treatments, and specialized musculoskeletal programs. Advocate Health employs nearly 167,000 team members across 69 hospitals and 1,167 care locations, with more than 35,000 physicians and nearly 42,000 nurses. Advocate Health serves a rural population that includes 68 rural counties, over 2.8M residents, and nearly 7% of the nation’s rural population. The health system offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Additionally, there are over 6,000 active clinical trials and research studies across the health system, including at WFUSM, Advocate Aurora Research Institute, and other locations. Advocate Health provides more than $6B in annual community benefits. Advocate Health recently established the National Center for Clinical Trials (NCCT) designed to serve as an innovative platform to revolutionize and catalyze the conduct of clinical trials greatly accelerating the translation of scientific findings into improvements in the prevention, diagnosis, and treatment of disease for our communities and patients. The NCCT will offer core services for patient recruitment and enrollment, trial administration and follow-up, and to gather real world data and evidence leveraging the scale of Advocate Health. Both BDS and PHS play integral roles in this initiative, leading efforts around real world data leveraging the electronic health record and the newly formed Clinical Trials Methods Center, which aims to drive academic innovation related to the design, conduct, and translation of trials. Winston-Salem, North Carolina is located in the center of the state, and is home to Wake Forest University, Salem College, Winston-Salem State University, and the North Carolina School of the Arts. The recently revitalized downtown, adjacent to the Wake Forest University School of Medicine and Wake Forest Innovation Quarter, boasts multiple restaurants, breweries, theaters, shops and a minor-league baseball stadium – something for everyone. About 80 miles away, Charlotte, North Carolina offers a dynamic space to live, work and connect, with its outstanding cultural, recreational, and business amenities. As the 15th largest U.S. city, Charlotte is consistently ranked one of the best cities to live (#20 by U.S. News & World Report.) With four distinct seasons and easy access to the Blue Ridge Mountains and the Atlantic Ocean, natural beauty and a comfortable climate are always within reach. Applicants should send a cover letter, curriculum vitae, research and teaching statements, and contact information for 3 or more references via the online application portal through Workday. Applications will be evaluated on a rolling basis with priority given to applications received by October 1, 2026. We will continue to review applications until the positions are filled. #WFUSM Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Academic Faculty
The Observation Non-Nursing Sitter promotes a safe environment for patients that are deemed at risk for suicide or require supervision for safety reasons. This role utilizes Relationship Based Care to advocate for safety, patient preferences and optimal communication by partnering with patients/families and colleagues, including all internal and external customers. Essential Job Function: • Keeps the patient within direct sight of the observer including bathroom and off department activities. • Documents hourly and as needed on the Observer/Sitter Documentation Log. • Reports patient status changes, patient/family concerns or unsafe conditions to the RN. • Relays information/messages to appropriate person (s) in a timely manner. • Provides input for the patients plan of care. • Provides individualized attention to the patient to promote a safe environment. • Directs questions and problems to appropriate person, recognizing the need to seek assistance when necessary. • Provides emotional support to patients and significant others as needed. • Performs environmental searches at any opportunity whereby contraband can be introduced into the patients room, for example: after visitors or time outside patient room and document on the Suicide Precautions Documentation Form. • Performs other duties as assigned. Education: • Required: High School diploma or equivalent. Experience: • Preferred: 6 months of experience working with at risk patients. Licensure/Certification/Listing: • Required: BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Medical Assistant Certified delivers team-based patient care under the direction of a Provider, following established care plans that support each patient’s needs. Working under close supervision in an outpatient setting, this role performs routine clinical and administrative tasks to assist providers and the care team. The Medical Assistant helps maintain safe, timely, and efficient clinic operations by supporting daily patient care activities and workflow.Essential Job Functions Clinical Support • Supports basic patient data collection by gathering and documenting biological, psychological, social, and cultural information under close supervision. • Prepares patients and standard equipment for routine clinical procedures, ensuring comfort and readiness. • Assists with preventive care activities, including basic screenings and health maintenance reminders. • Identifies and reports potential abnormal findings to the provider or supervising team member. • Follows established clinical protocols based on the patient’s reason for visit, seeking guidance as needed. • Performs routine clinical procedures after completing required training and demonstrating competency; may include point of care testing and basic diagnostic support. • Maintains exam rooms by cleaning, restocking supplies, and ensuring a safe, organized environment. • Assists with specimen collection, labeling, and routing according to established procedures. • Documents clinical information accurately and promptly in the electronic medical record under supervision. • Administers medications, including immunizations and other basic treatment modalities, following organizational policies, medical assisting standards, and the rights of medication administration under direct provider supervision. Administrative Support • Assists with appointment scheduling and basic patient check-in/checkout tasks. • Supports pre-certification, referral and prior authorization processes by gathering information and routing requests as directed. • Manages simple incoming patient calls and messages using standard scripts and standing protocols. • Performs basic EMR navigation for documentation, orders, and patient communication under supervision. • Assists with tracking and restocking clinical supplies. • Performs other duties as assigned. Safety Compliance • Follow protocols, infection control guidelines, and regulatory requirements. • Reports safety and compliance concerns promptly. Minimum Qualifications: Education: • Required: High school diploma or equivalent. • Preferred: Completions of Medical Assistant Program Experience: RequiredNo prior Medical Assistant experience required Preferred: • Up to 1 year of experience in a clinical or ambulatory setting preferred • Completion of medical assistant program including clinical rotation and physician office experience. • Prior work, educational or volunteer experience requiring customer service, team collaboration and attention to detail Participation in a clinical orientation, competency evaluation, and ability to pass a clinical skills assessment and medication administration test within ninety (90) days of hire, and within 3 attempts. Licensure/Certification/Listing: • Required: Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), American Allied Health - RMA(AAH), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Workers Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), American Medical Certification Association (AMCA) • BLS (CPR)-American Red Cross or AHA Healthcare Provider.
This position focuses on managing the end-to-end surgical scheduling, insurance benefit verification, and prior authorization process for our Gynecology surgical practice. Key responsibilities include securing insurance approvals across commercial, Medicare, and Medicaid payers, collecting pre-surgical patient payments, coordinating FMLA/disability paperwork, and scheduling OR times alongside pre/post-operative care in Epic. 100% On-Site | Monday–Friday, 8:00 AM – 5:00 PM The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success. Essential Job Function • Assists patients through the registration process verifying patient demographics and insurance information to ensure accuracy for payment processing and insurance billing. • Assists new employees with registration workflows. • Follows established protocols for collecting and posting co-pays, payment processing and review of records for bad debt. • Adheres to No Surprise Act. • Responsible for maintaining accurate cash drawer and preparing daily deposits and following practice close processes. • Follows practice scheduling guidelines for single or multiple clinics and return, referral and testing appointments Assists new employees with appointment scheduling. • Follows office procedures for incoming calls, messages, voice mail and email and coordinate follow up where needed. • Manages referrals and obtains pre-certification as needed and notifies pre-cert coordinator for follow up. • Creates a positive guest experience through adherence to Steps of Service protocols. • Deescalates situations when necessary. • Trains new employees on general clerical support; paperwork, medical records, faxes, scans, filing, typing, etc Ensures new patient information is delivered in a timely manner. • Mails new patient packets and contact new patients the day before their scheduled appointment. • Adheres to no show policy, send letters and document no shows in a timely manner. • Performs other duties as assigned Education • Required: High School Diploma or equivalent • Preferred: Graduate of a certified medical office training course Experience • Required: 1 Year clerical experience in medical setting. Proficient in EPIC Cadence/Prelude. Customer Service experience in healthcare setting. Licensure/Certification/Listing
The Mechanic Master oversees corrective requests and preventive maintenance to resolve and anticipate building systems problems. Working independently, this role manages the elimination of operational disruptions in the hospital and delivers service in a timely manner. The schedule for this position is Monday -Friday, 7:30AM - 4:00PM. Essential Job Function: • Identifies causes for equipment malfunctions and coordinates the necessary repairs to restore safe, efficient operations. • Reviews the safety and cleanliness of workspaces in order to minimize risks and service disruptions. • Ensures the documentation of work orders, reports, and estimates for management review in line with compliance guidelines. • Communicates effectively with internal and external teams to make repairs and deliver correct status updates. • Completes rounds of equipment inspection to ensure that proper tools and equipment are being utilized to eliminate risk to staff. • Manages the leveling, aligning, and installing of industrial machinery on foundations or base plates for servicing. • Performs other duties as assigned. Education: • Required: High School Diploma or equivalent. Experience: • Required: 10 years of experience in a maintenance trade with at least 5 years in a hospital/healthcare environment. Licensure/Certification/Listing: • Required: Valid Drivers License (if driving a Cone Health vehicle, must have 5 years of driving experience and Motor Vehicle Record (MVR) must be approved by Risk Management). • Preferred: License or Certification in a maintenance craft (Electrical, Mechanical, Plumbing, or HVAC).