The Registered Nurse (RN) Specialty Coordinator provides patient care by coordinating resources and technical support. Working under close supervision, this role develops, evaluates, and assists with patient care, focusing on quality improvement, increased efficiency, cost reduction, and multidisciplinary problem solving.Essential Job Function • Supports the strategic success of the assigned specialty by recognizing opportunities for quality improvement and cost reduction. • Examines therapeutic interventions for complex patient cases to evaluate responses to treatments and adjust care plans accordingly. • Reviews team performance against department goals to provide effective feedback and mentoring. • Organizes orientation, education, and clinical development activities for the department to align employee skills with patient needs. • Develops department schedules and daily staffing operations for efficient patient throughput. • Performs other duties as assigned. Education • Required: Bachelor's of Science NursingLegacyException: Associates Degree in Nursing acceptable for employees in role on or before 8122024. Experience • Required: 2 years as a Registered Nurse and 1 year in a clinical specialty as defined by ANCC or national nursing organizations LicensureCertificationListing • Required: Registered Nurse license in North Carolina or a Compact stateBLS (CPR)American Red Cross or AHA Healthcare Provider
The Medical Assistant Certified delivers team-based patient care under the direction of a Provider, following established care plans that support each patient’s needs. Working under close supervision in an outpatient setting, this role performs routine clinical and administrative tasks to assist providers and the care team. The Medical Assistant helps maintain safe, timely, and efficient clinic operations by supporting daily patient care activities and workflow.Essential Job Functions Clinical Support • Supports basic patient data collection by gathering and documenting biological, psychological, social, and cultural information under close supervision. • Prepares patients and standard equipment for routine clinical procedures, ensuring comfort and readiness. • Assists with preventive care activities, including basic screenings and health maintenance reminders. • Identifies and reports potential abnormal findings to the provider or supervising team member. • Follows established clinical protocols based on the patient’s reason for visit, seeking guidance as needed. • Performs routine clinical procedures after completing required training and demonstrating competency; may include point of care testing and basic diagnostic support. • Maintains exam rooms by cleaning, restocking supplies, and ensuring a safe, organized environment. • Assists with specimen collection, labeling, and routing according to established procedures. • Documents clinical information accurately and promptly in the electronic medical record under supervision. • Administers medications, including immunizations and other basic treatment modalities, following organizational policies, medical assisting standards, and the rights of medication administration under direct provider supervision. Administrative Support • Assists with appointment scheduling and basic patient check-in/checkout tasks. • Supports pre-certification, referral and prior authorization processes by gathering information and routing requests as directed. • Manages simple incoming patient calls and messages using standard scripts and standing protocols. • Performs basic EMR navigation for documentation, orders, and patient communication under supervision. • Assists with tracking and restocking clinical supplies. • Performs other duties as assigned. Safety Compliance • Follow protocols, infection control guidelines, and regulatory requirements. • Reports safety and compliance concerns promptly. Minimum Qualifications: Education: • Required: High school diploma or equivalent. • Preferred: Completions of Medical Assistant Program Experience: RequiredNo prior Medical Assistant experience required Preferred: • Up to 1 year of experience in a clinical or ambulatory setting preferred • Completion of medical assistant program including clinical rotation and physician office experience. • Prior work, educational or volunteer experience requiring customer service, team collaboration and attention to detail Participation in a clinical orientation, competency evaluation, and ability to pass a clinical skills assessment and medication administration test within ninety (90) days of hire, and within 3 attempts. Licensure/Certification/Listing: • Required: Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), American Allied Health - RMA(AAH), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Workers Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), American Medical Certification Association (AMCA) • BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Paramedic role reviews emergency medical systems and provides support in emergency medical situations. Working under general supervision, this position manages routine and critical patient care and emergency response, ensuring adherence to established protocols, standard work, and physician orders. Ensures timeliness of reports and documentation. Essential Job Function: • Responds to emergency and non-emergency medical calls in a timely manner. • Assess patient conditions and determine appropriate treatment plans. • Provide advanced life support (ALS) interventions in accordance with state regulations and medical protocols. • Administer medications, IV therapy, airway management, cardiac monitoring, and other approved treatments. • Operate emergency vehicles safely and in compliance with applicable laws and organizational policies where applicable. • Monitor patient status and communicate findings to address any changes in the patients condition. • Performs appropriate patient handoff for consistency in patient care. • Maintain accurate and complete patient care reports and other required documentation. Inspect, clean, stock, and maintain equipment, supplies, and vehicles as applicable. • Participate in quality assurance, continuing education, and competency training programs. Adheres to infection control, safety, regulatory, compliance, and patient confidentiality requirements. • Assists in disaster response, mass casualty incidents, and other emergency preparedness activities as required. • Provides excellent customer service and professional interactions with patients, families, co-workers, and community members. Performs other duties as assigned. Education: • Required: High School Diploma or equivalent. Experience: • ED/Hospital at Home: 1 year of paramedic experience required. • CareLink: 3 years of paramedic EMS or critical care transport experience. CareLink relief paramedics require 5 years of EMS paramedic experience and 1 year of critical care transport experience. Licensure/Certification/Listing: • Required: NC Paramedic credential. Current BLS certification, Current ACLS certification. Valid drivers license (if applicable) with adequate driving record (5 years driving experience and Motor Vehicle Report (MVR) approved by Risk Management). Follow CareLink employment requirements guideline.
The Clinic Radiologic Technologist performs medical exams using X-rays or other diagnostic imaging examinations on patients to create images of specific parts of the body. The images are then interpreted by a doctor for diagnosis and monitoring of disease. Working under direct supervision, this position prepares patients for the exams, moves patients to the correct position, operates the equipment, and uses their knowledge and skill to minimize the radiation dose to the patient. Essential Job Function: • Follows instructions from physicians regarding which area of the patient’s body needs imaging. • Talks the patient through the procedure and answer questions to lower their anxiety and increase their understanding of the procedure. • Positions the patient correctly and adjusts the imaging equipment to the specified position to create quality images of specific parts of the body. • Prevents unnecessary radiation exposure both to themselves and to the patient. • Follows correct techniques and procedures such as patient shielding to ensure adherence to ensure accurate and reliable diagnostic imaging services. • Completes required documentation for each procedure to ensure proper patient records and facilitate seamless communication among healthcare providers. • Performs other duties as assigned. Education: • Required: High School Diploma or equivalent. Graduate of a Radiology, Imaging or related educational program. Experience: • Required: 1 year. Licensure/Certification/Listing: • Required: ARRT (R), Radiologic Technologist - Dx.
The Nursing Technician supports the Registered Nurse through observing and documenting patient conditions. Working under close supervision, this role assists with patient support through progressive mobility and assistance with daily tasks as needed. Essential Job Function: • Supports patients with daily living tasks, including meals, personal care, and progressive mobility in order to support the recovery and plan of care. • Assesses patients quality of life related to nutrition, hydration, and elimination in order to distribute resources and anticipate patient needs. • Admits, transfers, and discharges patients in order to move them to the appropriate locations in line with the plan of care. • Assists with clinical procedures, including monitoring blood glucose, recording vital signs, obtaining EKGs, applying restraints, and attending to elimination needs to provide comfortable care for patients. • Helps to maintain unit inventories of supplies and medical equipment in order to ensure a clean and safe environment in adherence to the National Patient Safety Goals. • Checks that fall-risk patients have the appropriate arm bands, socks, and signage to ensure physical safety. • Helps document all clinical procedures, patient interactions, and medication use to maintain a detailed patient history. • Responds promptly to delegation from registered nurse staff and shares patient observations to ensure efficient collaboration. • Performs other duties as assigned. Education: • Required: High School Diploma or equivalent. Experience: • Required: None Licensure/Certification/Listing: • Required: Certification required by State of North Carolina DHHR. Nurse Aide Certification required. BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Director, Medical Group Operations for Primary Care translates strategic direction from the Executive Director into coordinated, measurable operational actions to ensure the service line functions efficiently, effectively, and in alignment with organizational strategic imperatives. This role provides senior administrative leadership across assigned practices, with accountability for operational performance, financial outcomes, standardization, and scalability. Working in a dyad relationship with the Division Chief, the Director supports high-level strategy, growth initiatives, provider engagement, and sustainable financial performance. This position leads the business and administrative functions of the service line, directly supervising Practice Administrators and ensuring optimized workflows, data-driven decision-making, and consistent execution across practices.Essential Job Function: • In collaboration with the Division Chief, assists the Executive Director and Department Chair in setting strategic priorities and translating objectives into actionable operational plans. • Leads operational execution of service line strategies, monitors progress against key initiatives, identifies risks and opportunities, and recommends course corrections as needed. • Ensures alignment of practice-level operations with system-wide goals, growth strategies, and value-based care initiatives. • Provides executive-level oversight of daily operations for assigned primary care practices and supporting departments. • Oversees budget development, financial performance, productivity, and operational metrics for the service line. • Partners with finance and executive leadership to drive sustainable financial performance and resource optimization. • Leads analysis and review of workflows, procedures, staffing models, and business processes to optimize performance across the entire service line. • Establishes standardized practices while maintaining flexibility to support growth and scalability. • Serves as a credible operational leader with clinical and administrative stakeholders, developing practical solutions to complex business challenges. • Leads and/or sponsors strategic initiatives and enterprise projects, coordinating cross-functional teams and aligning resources. • Establishes timelines, milestones, success metrics, and governance structures for major initiatives. • Monitors progress, identifies barriers, mitigates risks, and ensures projects remain on track, within scope, and within budget. • Directly manages and develops Practice Administrators, providing coaching, performance management, and leadership development. • Fosters engagement and professional growth among administrative leaders and providers within the service line. • Supports recruitment, onboarding, mentoring, and succession planning to strengthen leadership continuity and organizational culture. • Promotes CHMG’s mission, values, and commitment to high-quality patient care and operational excellence. • Builds and maintains strong relationships with physicians, executive leaders, department chairs, and operational partners. • Collaborates with external partners, vendors, and stakeholders to support strategic partnerships and service line objectives. • Represents the Primary Care service line in operational, financial, and strategic forums as assigned. Education: • Required: Graduate degree in Business Administration, Finance, Healthcare Administration, or a related field. Experience: • Required: Minimum of 7 years of progressive experience in physician practice management and/or healthcare administration. • Preferred: 10 years of physician practice management experience, including multi-site or service-line leadership. Licensure/Certification/Listing: • Required: MGMA Certified Medical Practice Executive (CMPE) certification, or ability to obtain within 36 months of hire.
The People Solutions Navigator serves as the first point of contact for team member and leader inquiries regarding Human Resources concerns. Working under general supervision for routine situations, this role exhibits excellent customer service to resolve various issues. Essential Job Function: • Responds to HR inquiries in adherence to established protocol and policies to resolve employee issues. • Participates in the implementation of special projects within Human Resources to promote learning and a positive employee experience. • Aids in conflict resolution by using effective communication techniques to de-escalate the situation. • Maintains knowledge of current laws and HR policies in order to make accurate judgements in response to employee inquiries. • Assists with updating the HR Knowledge Base when new information is encountered that may affect procedures. • Performs other duties as assigned. Education: • Required: High School Diploma or equivalent. Experience: Preferred: Experience in Human Resources Licensure/Certification/Listing:
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration. Essential Job Function: • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed. • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans. • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care. • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies. • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care. • Collaborates with interdisciplinary care team to ensure effective care planning. • Performs other duties as assigned. Education: • Required: Associate degree in Nursing. • Preferred: Bachelors Degree in Nursing. Experience: • Required: 1 year as a Registered Nurse. • Preferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations. Licensure/Certification/Listing: • Required: Registered Nurse license in North Carolina or a Compact state BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration. Essential Job Function: • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed. • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans. • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care. • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies. • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care. • Collaborates with interdisciplinary care team to ensure effective care planning. • Performs other duties as assigned. Education: • Required: Associate degree in Nursing. • Preferred: Bachelors Degree in Nursing. Experience: • Required: 1 year as a Registered Nurse. • Preferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations. Licensure/Certification/Listing: • Required: Registered Nurse license in North Carolina or a Compact state BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration. Essential Job Function • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed. • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans. • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care. • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies. • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care. • Collaborates with interdisciplinary care team to ensure effective care planning. • Performs other duties as assigned. Education • Required: Associates Degree in NursingPreferred: Bachelors Degree in Nursing Experience • Required: 1 year as a Registered NursePreferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations Licensure/Certification/Listing • Required: Registered Nurse license in North Carolina or a Compact stateBLS (CPR)-American Red Cross or AHA Healthcare Provider