At VF, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. So, before we get to the job details, take a minute to learn a little more about us – our values and our culture - visit VF Careers or www.vfc.com. What will you do? A day in the life of a Senior Architect, Identity and Access Management at VF looks a little like this. The Senior Architect, Identity and Access Management is responsible for leading the design, implementation, and continuous improvement of IAM solutions that support VF's security, compliance, and business objectives. This role partners closely with Security, Infrastructure, Cloud, and Application teams to deliver scalable identity services across cloud and on-premises environments. The Senior Architect provides technical leadership for IAM architecture initiatives, helping to modernize identity capabilities while ensuring secure and efficient access to enterprise systems. This role contributes to IAM strategy and roadmap planning while leading the execution of key identity-related programs and projects. Let’s break down that day-in-the-life a bit more. Strategic Planning & Delivery · Contributes to the development and execution of IAM roadmaps and priorities aligned with security and business objectives. · Lead delivery of IAM architecture initiatives and modernization efforts. · Partner with technology and business teams to identify and implement IAM solutions that improve security and user experience. · Support adoption of Zero Trust principles and modern authentication standards. Agentic AI Security Enablement · Support implementation of identity controls for autonomous agents and machine identities. · Establish processes for provisioning, maintaining, and retiring agent identities. · Implement least-privilege access controls and role-based authorization models for agent workloads. · Assist in developing standards for workload identity federation and OAuth/OIDC integrations. IAM Architecture & Engineering · Lead design and implementation of IAM solutions, ensuring scalability, security, and operational effectiveness. · Define and maintain architecture standards for authentication, authorization, identity lifecycle management, and privileged access. · Support integration of IAM capabilities across cloud platforms, SaaS applications, and enterprise systems. · Drive enhancements to core IAM services including SSO, MFA, Conditional Access, IGA, PAM, and directory services. · Collaborate with Enterprise Architecture and Security teams to align IAM solutions with broader technology standards. Business Partnership · Work with business and technology stakeholders to gather requirements and translate them into IAM solutions. · Support cloud migrations, application integrations, and digital transformation initiatives. · Identify opportunities to automate identity lifecycle processes and improve operational efficiency. · Balance security, usability, and compliance requirements when designing solutions. Risk, Compliance & Governance · Support IAM governance processes, access reviews, and compliance activities. · Partner with Security, Risk, and Audit teams to address identity-related findings and risks. · Monitor IAM controls and recommends improvements to strengthen security posture. · Assist in maintaining compliance with regulatory and audit requirements. People Leadership · Lead and develop a team of IAM engineers and technical specialists. · Provide coaching, mentoring, and performance management support. · Foster a collaborative, customer-focused, and innovative team culture. · Promote knowledge sharing and continuous learning within the IAM team. Vendor & Technology Management · Manage relationships with IAM vendors and implementation partners. · Evaluate emerging IAM technologies and provide recommendations. · Support platform upgrades, licensing reviews, and optimization efforts. Communication & Collaboration · Communicate architecture decisions, project status, and technical recommendations to stakeholders. · Provide IAM subject matter expertise to project teams and business partners. · Promote adoption of IAM standards, best practices, and security controls. What do you need to succeed? We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education in a related field is great to have, we are most interested in your 5+ years of experience and professional achievements. The foundation skills you will need in this position are: · 5+ years of experience in Information Security, with strong experience in IAM. · Experience implementing IAM technologies such as Microsoft Entra ID, SailPoint, Saviynt, CyberArk, BeyondTrust, or similar platforms. · Strong understanding of IAM concepts including SSO, MFA, Federation (SAML/OIDC), PAM, IGA, and directory services. · Experience designing and implementing IAM solutions in cloud and hybrid environments. · Familiarity with Zero Trust principles and identity-centric security models. · Experience working with compliance, audit, and access governance requirements. · Strong communication, collaboration, and stakeholder management skills. · Bachelor's degree or equivalent combination of education and experience. Now WE have a question for YOU. Are you in? Hiring Range: $120,000.00 USD - $150,000.00 USD annually Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process. Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process. Please note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws. At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
Liberty, North Carolina 27298 Posted October 8th, 2026 Job Type: Full Time Job Category: IT Job Description Network LAN Engineer Liberty, NC (Onsite) FTE Only Job Description We are seeking an experienced Network LAN Engineer to design, implement, maintain, and troubleshoot enterprise LAN infrastructure. The ideal candidate will have strong hands-on experience with switching, routing, network protocols, and network security, along with the ability to troubleshoot complex network issues in a production environment. Key Responsibilities Design, configure, implement, and maintain LAN/WAN network infrastructure. Configure and troubleshoot Cisco switches and routers. Manage VLANs, STP, EtherChannel, trunking, and inter-VLAN routing. Work with TCP/IP, DHCP, DNS, ARP, and ICMP protocols. Troubleshoot network connectivity, performance, and availability issues. Implement and maintain Layer 2 and Layer 3 networking solutions. Support network upgrades, migrations, and infrastructure expansion. Monitor network performance and identify potential issues proactively. Work with firewalls, VPNs, NAC, and network security controls. Perform network configuration, incident resolution, and root cause analysis. Maintain network documentation, diagrams, configurations, and operational procedures. Collaborate with infrastructure, security, systems, and application teams. Participate in network maintenance, change management, and disaster recovery activities. Support enterprise network automation and configuration management where applicable. Must-Have Skills Strong experience with LAN/WAN networking. Hands-on experience with Cisco networking technologies. Strong knowledge of Cisco Catalyst switches. Experience with VLAN, STP, RSTP, MSTP, EtherChannel, and trunking. Strong understanding of TCP/IP and OSI models. Experience with routing protocols such as OSPF and BGP. Knowledge of DHCP, DNS, ARP, and IP addressing/subnetting. Strong network troubleshooting and root cause analysis skills. Experience with network monitoring and troubleshooting tools. Knowledge of network security, firewalls, VPN, and NAC. Experience with network documentation and change management. Good to Have Cisco CCNA/CCNP certification. Experience with Cisco DNA Center / SD-Access. Knowledge of SD-WAN. Experience with Python or Ansible for network automation. Knowledge of cloud networking — AWS/Azure/GCP. Experience with wireless LAN (WLAN) technologies. Familiarity with ITIL and enterprise network operations. Required Skills DevOps Engineer
SummaryEmployee will be assigned under the Associate Director Clinical Business Operations - VA Medical Center - Fayetteville - NC - serving as a member of the Medical Center Executive Team support/administrative staff and is responsible for coordinating the work of the Executive Office with the work of the subordinate services/offices associated with Clinical Business Operations.QualificationsSPECIALIZED EXPERIENCE: Applicants must possess at least one (1) year of specialized experience that eq...
We are seeking an experienced and customer service-oriented BDC Representative to join our team. Why Toyota of Greensboro? Toyota of Greensboro in beautiful Greensboro, NC is the 1st Toyota Dealership ever established in the Southeastern United States in 1965. Owned and operated on Battleground Avenue by the Rice Family for over 60 years, we offer a professional work environment with opportunity for growth, advancement, and a long term career. Our paid training program is a fun & interactive experience. You will learn about Toyota product offerings, our sales process and how we retain our customers for life. Toyota of Greensboro has been the proud recipient of the President’s Club award for 20 years. We are the largest new vehicle dealer in Greensboro and have some of the highest customer retention rates in the region. We are on the hunt for energetic candidates that have excelled in a fast paced environment. What Are We Looking For? Toyota of Greensboro is seeking an experienced and customer service-oriented BDC Representative to join our team. We are looking for both full-time and part-time employees. Our ideal candidate has 1-2 years call center experience with a exceptional customer service skills making every customer feel as though they are a part of the Rice Toyota family. Bilingual would be preferred! WE OFFER: Paid training Medical Plan Benefits 401(k) retirement plan Generous incentive and bonus programs Discount vehicle purchase program RESPONSIBILITIES: Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet Contribute to high scores for the manufacturer’s customer satisfaction index (CSI) Direct customers to product information resources, including those available on the internet Check email frequently and respond to inquiries immediately Responsible for making outbound sold and unsold follow-up calls Be available to respond to phone AND email inquiries in a professional, well-spoken manner Meet and exceed goals each monthly and quarter REQUIREMENTS: This is a Full-Time Position Bilingual would be a HUGE PLUS Good verbal and written communication skills Proficient with Microsoft Word, Excel, and Outlook Time management, prioritization skills, and the ability to multi-task are required Self-motivated and goal oriented Ability to hit sales quotas and closing percentages Must be willing to submit to a drug screen prior to employment Valid in-state driver's license and automobile insurance. Great Customer Service skills, High Energy, & Positives Attitudes are a HUGE PLUS!!!! Applicants must be at least 21 years of age due to company’s liability insurance requirements All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Position Details Classification Information Position Classification Title Building Environmental Services Technician FLSA Non-Exempt Position Class 16785 Position Overview Join the Ramily! Join the Ramily! Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence. Situated in Winston-Salem, North Carolina—known as the City of Arts and Innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways. With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn. Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below: UNC System Employee Benefits Central UNC System Retirement Benefits WSSU Holiday Schedule WSSU Discounts and Perks Position Summary Join the Ramily! Work with a friendly campus community as one of our Building Environmental Service Technicians! This is a Custodian/Housekeeper role responsible for cleaning and disinfecting campus buildings. Responsibilities include: Daily routine cleaning and resupply of assigned work areas Basic cleaning functions include, but are not limited to: Sweeping, mopping, scrubbing, dusting, disinfecting, vacuuming, and removing trash. Filling dispensers (such as tissue and soap dispensers) to appropriate amounts with proper product Clean restroom floors, commodes, urinals, sinks, mirrors, and dispensers Detail cleaning of assigned area, such as dusting and glass cleaning Project-related tasks such as floor care, deep restroom cleaning, and occasional custodial outdoor tasks Submit supply requests on a regular basis as directed by supervisor Turn laundry in for regular cleaning, monitor equipment for malfunction, and correct minor equipment issues such as replacing vacuum bags or filters Collaborate with peers, assisting where needed, sharing resources and information, and by providing excellent customer service to students, faculty, and staff. Communicate professionally with other staff members, complete mandatory forms such as sign in/sign out for attendance and university property/equipment. Maintaining a healthy and safe working environment by reporting equipment malfunctions, adhering to safety standards, and labelling and storing materials appropriately. Primary Function of Organizational Unit The purpose of this organizational unit is to provide basic and detailed housekeeping services to all University buildings. Position Information Position Number 080706 Competency Level Contributing Working Position Title Custodian/Housekeeper Building and Room No. 1602 Lowery St Work Hours: From [time] to [time] on [days] of [week] 12:00 PM to 9:00 PM, Sunday and 3:00 PM to 12:00 AM Monday - Thursday and occasional Friday and/or Saturday as required, hours subject to change based on University and institutional needs. Hours per week 40 Months per year 12 Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. 12 DHR Assigned Fields FTE 1 Requirements and Preferences Position required to work during periods of adverse weather or other emergencies All - Emergency and Pandemic on site Position required to work On-Call/Emergency Callback Yes Minimum Experience/Education Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions. Preferred Years Experience, Skills, Training, Education Experience with institutional cleaning in an educational setting, preferably higher education. Familiarity with a variety of cleaning equipment, including, but not limited to; vacuums, burnishers, scrubbers, extractors and wet vacs. Demonstrated flexibility in regard to adjustments in job tasks and assignments. Required License or Certification Valid US Driver's License No Commercial Driver's License Required No Physical Required No List any other medical/drug tests required Posting Details Posting Details Posting Number SPA01065P Internal Posting Only No Time Limited Position No Appointment Length State Salary Range $33,540 - $47,847 Internal Salary Range $33,540 - $35,350 Open Date 10/08/2026 Close Date 10/27/2026 Open Until Filled No Special Instructions Summary Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified. Please Note: * A criminal background check will be conducted on the candidate finalist prior to the offer of employment. * If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants. * Salary will be determined based on competencies, equity, budget, and market considerations. * Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. * Failure to complete the application completely may result in you not being considered for the vacant position. * Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position. * If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834. Key Responsibilities and Related Competencies Key Responsibilities and Related Competencies Competency Knowledge - Technical Describe the specific job duties related to this competency Includes, but is not limited to, daily routine/detail cleaning and resupply of assigned work areas in a timely manner. Performs basic cleaning such as sweeping, mopping, scrubbing, dusting, disinfecting, vacuuming, removing trash, etc. Fills dispensers, such as tissue and soap dispensers with the proper product and appropriate amounts. Clean restrooms (to include sweeping and mopping floors, commodes and urinals, sinks, mirrors and dispensers. Detail cleaning of assigned area, high and low dusting, glass/lobbies. Project-related tasks such as floor care, deep restroom cleaning, and occasional custodial related outdoor tasks are expected to be performed as directed. Improvement of cleaning performance is stressed and should be accomplished while adhering to departmental practices regarding green cleaning policies/processes, safety policies, and assigned routines. Staff members are also expected to perform absentee coverage as directed. Staff members are expected to submit supply requests on a predetermined date as directed by supervision while utilizing departmental request forms. Staff members are also expected to utilize only chemicals and supplies provided by the university department. Laundry should be turned in for cleaning and retrieved per supervisory direction on a regular basis (as defined by supervision) and staff members are expected to monitor equipment status for malfunctions and submit updated information to the supervisor and/or team leader on a regular basis while advising them on changes to equipment locations and providing feedback when repair is needed. Staff members will also be expected to be able to diagnose the correct minor equipment issues (e.g., vacuum cleaner bags/filters) and clean equipment/closets per departmental schedule. Percentage Of Time 75 Competency Interpersonal Skills Describe the specific job duties related to this competency Communicates with colleagues and customers in a manner that allows work to be completed. Offers to assist co-workers when needed and shares knowledge, resources, etc. to reach common goals. Acknowledges the importance of others’ opinions and ideas and offers suggestions to improve work output. Attends and seeks out training to further enhance skills. Specifically, displaying a positive attitude during day-to-day interactions with co-workers, students, faculty and staff and avoiding behavior that is considered disruptive to departmental processes and/or functions. Percentage Of Time 10 Competency Communication Describe the specific job duties related to this competency Clearly and concisely conveys verbal, non-verbal (sign language, body language, gestures), or written information and ideas to individuals or groups to ensure they understand the message. Listens and responds appropriately to messages from others. Expected to engage in electronic and written communication to ensure completion of mandatory forms and documents to include (but not limited to) proper signing in/out for attendance purposes daily and signing in/out of university property (ex: keys/radios/etc.). Performs computer-related tasks as assigned, such as digital time reporting, online training, performance appraisal tasks and reading/acknowledgement of messages from the university/department. Percentage Of Time 5 Competency Customer Service Describe the specific job duties related to this competency Greets customers promptly and courteously. Receive visitors and general public in a courteous, professional and helpful manner daily. Contact Residence Hall directors for any person requesting access without a University issued badge. Pays attention to person, and acknowledge personnel as they enter the office and ask questions to determine person’s needs. Maintain a positive attitude and demeanor daily. Maintain excellent customer service skills to colleagues, students, staff and visitors daily. Knows the role of clients in the work environment. Percentage Of Time 5 Competency Safety and Health Compliance Describe the specific job duties related to this competency Demonstrates an understanding of and maintains conditions that ensure a healthy and safe working environment. Makes sure equipment is working properly and report malfunctions of equipment as they occur. Adheres to University safety and health standards wearing appropriate issued personal protective equipment (PPE), supplies and materials. This includes (but not limited to) proper labeling of bottles and shelves, paper products on a pallet or shelf space in a neat and orderly fashion, cleaning cloths folded and stored neatly on shelves and soiled linen put away appropriately or returned to the appropriate location for laundering. Attends/completes departmentally assigned training as directed. Percentage Of Time 5
Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Why this role matters At Truliant Federal Credit Union, reliable and secure technology helps our teams serve members with confidence. As Director of IT Data Center and Network Engineering, you’ll shape the strategy behind our data center, cloud, network, and telecom environments while ensuring they can scale with the business. This is an opportunity for a technology leader who enjoys building strong teams, modernizing complex infrastructure, and turning long-term strategy into dependable day-to-day performance. What you’ll do In this role, you’ll lead the teams and strategy responsible for Truliant’s core infrastructure. You’ll balance operational stability, security, scalability, and cost while advancing cloud-first capabilities and keeping technology aligned with business priorities. Day to day, you’ll: Guide the design, deployment, and ongoing performance of data center, cloud, network, telecom, storage, compute, backup, LAN, SD-WAN, and related infrastructure. Build and develop high-performing engineering teams while overseeing staffing, coaching, priorities, delivery methods, and operational results. Partner with executives, business leaders, Risk, Legal, Vendor Management, and strategic sourcing to guide roadmaps, budgets, vendor relationships, contracts, governance, and disaster recovery readiness. Beyond that, you’ll identify opportunities to automate and simplify work, review operational and risk metrics, influence enterprise technology decisions, and serve as an escalation point when teams need a practical path forward. What you bring We’re looking for a strategic, hands-on technology leader who can connect infrastructure decisions to business outcomes, communicate clearly with technical and executive audiences, and create an environment where teams can do their best work. This role is a great fit if you have: Required Experience: 8+ years of equivalent IT work experience. 5+ years of demonstrated leadership experience in a related IT role within a medium-to-large enterprise, including on-premises infrastructure and outsourced or cloud services. 5+ years of experience in technology procurement and asset tracking. At least 1 year of experience in each of the following: application support for internally developed and third-party solutions; modern on-premises and cloud infrastructure planning and implementation; and hands-on software, hardware, and data management troubleshooting. Required Skills: Lead infrastructure strategy, technical project implementation, and engineering delivery using waterfall, agile, or hybrid approaches. Apply operational knowledge of SD-WAN, VPN, BGP, OSPF, MPLS, IPSec, firewalls, routing, and switching. Apply operational knowledge of telephony technologies, including SIP, VoIP, SBC, unified communications, call processing, automated attendants, ACD queues, and skill assignments. Administer and manage licensing for VMware vCenter, vSphere ESXi, VMware Horizon VDI, and supporting products. Work with cloud computing protocols and standards across Azure, AWS, or GCP, and support infrastructure decisions spanning on-premises and cloud environments. Interpret technical documentation, research technology issues, analyze complex problems, and implement practical efficiency improvements. Manage budgets, capacity, vendors, contracts, risk considerations, and executive-level operational reporting. Communicate clearly in English, verbally and in writing, and translate technical priorities for executives, department leaders, engineers, and business partners. Education/Certifications: Bachelor of Science in Computer Science or a related field, or a Bachelor of Arts degree. You should also be comfortable making independent decisions, adjusting resources and priorities as needs change, working with minimal supervision, and maintaining a strong commitment to excellent member service. What sets you apart You don’t need to check every box, but here’s what will help you thrive in this role: Experience shaping disaster recovery strategy across network, telecom, on-premises, and cloud environments. Exposure to infrastructure that supports robotic process automation, advanced data analytics, or artificial intelligence capabilities. Experience contributing to enterprise technology governance, long-range cloud planning, or cross-functional roadmap decisions. What you’ll get We believe in supporting our team members both professionally and personally. In this role, you can expect: A visible leadership opportunity to shape infrastructure strategy that supports Truliant’s member-focused mission. The chance to modernize a broad technology environment spanning data center, cloud, network, telecom, disaster recovery, and emerging capabilities. Meaningful partnership with executive leaders and teams across the credit union, with the ability to influence priorities and long-term decisions. Opportunities to grow leaders, strengthen engineering practices, and build a culture of accountability, collaboration, and continuous improvement. A comprehensive benefits package and a workplace focused on professional development, reliable service, and the success of both members and team members. Ready to apply? If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program Teledoc (physician video conferencing) Onsite fitness facilities or health club reimbursement Employee Assistance Program (EAP) Medical flexible spending account Dependent care flexible spending account
*Job Summary* We are seeking a dynamic and detail-oriented IT Service Dispatcher specializing in Triage Connectwise to join our technology support team. In this vital role, you will serve as the first point of contact for incoming IT support requests, efficiently triaging and dispatching tickets to ensure prompt resolution. Your expertise in help desk systems, computer networking, and technical troubleshooting will drive seamless communication between end-users and technical teams. This position offers an exciting opportunity to contribute to a fast-paced environment where proactive problem-solving and exceptional customer service are essential. If you thrive on coordinating complex workflows and supporting IT infrastructure, this role is perfect for you! *Duties* * Receive and prioritize incoming support tickets through Connectwise or similar help desk systems, ensuring accurate categorization and urgency assessment * Dispatch support requests to appropriate technicians or teams based on expertise, workload, and issue severity * Communicate clearly with end-users to gather detailed information about technical issues related to hardware, software, network connectivity, or operating systems * Track ticket progress, update status reports, and ensure timely resolution while maintaining high customer satisfaction standards * Collaborate with technical support teams to facilitate troubleshooting of computer hardware, software, network issues including VPNs, firewalls, DNS, TCP/IP configurations, LAN connectivity, Active Directory management, and operating system support (Windows, macOS, Linux) * Maintain comprehensive documentation of support activities and resolutions for future reference and continuous improvement * Assist in monitoring IT infrastructure components such as servers (Windows Server), network devices (routers, switches), mobile devices, and peripherals to ensure optimal performance *Requirements* * Proven experience with help desk systems like Connectwise or similar ticketing platforms * Strong knowledge of computer networking concepts including TCP/IP, DNS, LAN/WAN architecture, VPNs, firewalls, GPOs (Group Policy Objects), and Active Directory management * Familiarity with operating systems such as Windows (including Windows Server), macOS, and Linux environments * Ability to troubleshoot hardware issues related to computer hardware components and peripherals effectively * Excellent communication skills with the ability to explain technical issues clearly to non-technical users * Proficiency in Microsoft Office applications for documentation and reporting purposes * Understanding of IT infrastructure components including routers, switches, DNS servers, and network security protocols * Analysis skills to diagnose complex technical problems quickly and accurately * Customer service orientation with a focus on delivering timely solutions and maintaining positive relationships with end-users Join our team if you’re passionate about delivering exceptional IT support through efficient dispatching and troubleshooting! We value proactive problem solvers who are eager to grow their skills in a collaborative environment dedicated to technological excellence. Pay: $70,000.00 - $80,000.00 per year Benefits: * 401(k) * Dental insurance * Flexible schedule * Parental leave Application Question(s): * Do you have experience with Connectwise if no what IT Service management tool you used for tickets SLA tracking and dispatching field technicians? * Slary is full time 70 to.80k plus all.fulltime benefits on-site at Greensboro NC Work Location: In person
About TTS-US: Founded in 2011, Toyota Tsusho Systems US, Inc. (TTS-US) is a Toyota group company that develops IT, cybersecurity, and technology solutions to support Toyota’s global business operations. With eight TTS affiliates worldwide, TTS-US is helping establish a secure and resilient Toyota global value chain while continuing to expand its capabilities across cybersecurity, IT consulting, project support, and enterprise solutions. Summary As a Vulnerability Management Engineer within Toyota's OT Cybersecurity team, you will play a critical role in identifying, assessing, and remediating vulnerabilities within our operational technology (OT) environment. This position requires excellent communication skills to collaborate effectively with diverse teams across multiple cultures and a strong willingness to learn and adapt in a dynamic environment. Key Responsibilities: Vulnerability Assessment: Conduct regular vulnerability assessments to identify security weaknesses in OT systems. Remediation Management: Track and manage remediation efforts to ensure timely resolution of identified vulnerabilities. Collaboration: Work closely with cross-functional teams, including IT, engineering, and operations, to communicate findings and coordinate remediation activities. Documentation: Maintain comprehensive documentation of vulnerability assessments, remediation actions, and compliance status. Training and Awareness: Provide training and support to team members and stakeholders on vulnerability management best practices and tools. Continuous Improvement: Stay updated on the latest cybersecurity trends and vulnerabilities and contribute to the continuous improvement of vulnerability management processes. Travel: Be prepared to travel as required for on-site assessments and collaboration with global teams. Requirements Bachelor’s degree in computer science, Information Technology, Cybersecurity, or equivalent experience. Proven experience in vulnerability management, particularly in OT environments. Excellent communication skills, with the ability to engage effectively with diverse cultures and teams. Strong analytical and problem-solving skills. A proactive attitude and a strong willingness to learn and adapt to new challenges. Relevant certifications (e.g., CISSP, CISM, CEH) are a plus. Familiarity with the following tools is a plus: ServiceNow Vulnerability Management Qualys Tanium Microsoft Defender
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. What you will do Within Mack Trucks and Volvo Trucks North America Digital Management function you will be part of a global and diverse team of highly skilled professionals, we learn and improve continuously and embrace change to stay ahead. You work in the intersection between business, technology, and user experience. You understand the end user, customer, and business needs, utilizing user journeys and design thinking to secure the digital product brings continuous value. You optimize the product to achieve the business goals while maximizing return on investment. You collaborate with other parts of the organization, both in different business functions and the Community of DTO. We have an environment where ideas, thoughts and opinions can be shared. We are team players with clear common ambitions, and we win together. This is how you could make an impact As the Digital Product Manager, People & Culture, you will be key in aligning with the business strategy and evolve the product including vision, strategy, goals, roadmap, and budget through the lifetime of the digital initiative. These will be some selected responsibilities: • Own and evolve the digital product portfolio supporting People & Culture and Legal processes. • Partner closely with People & Culture and Legal stakeholders to translate regulatory and business requirements into prioritized product capabilities. • Lead vendor and platform roadmap discussions, assess product fit and technical health, and manage upgrades, releases, service performance, and application rationalization across the People & Culture and Legal landscape. • Drive adoption through stakeholder communications, process readiness, training, and change management tailored to employees, people leaders, People & Culture professionals, Legal teams, and other authorized users. • Define digital product vision, strategy, goals, and roadmaps. • Regularly collect feedback on implemented work through measures, analytics, and end user input. • Ensure the entire user experience is designed with the user at the center and secure the product brings continuous value. • Identify dependencies, including on stable teams and individual contributors. • Drive planning cycle for product, including roadmap, resource needs and budget required. • Ensure digital products fulfill all legal, compliance and security demands. • Secure release and roll-out plan, including change management and training approach. • Cultivate strong collaboration and teamwork. • Represent Group Trucks NA in relevant global forums and projects. Who are you? We believe you want to take your career to the next level, working with amazing people around the world. To be successful in this position we believe you have a university degree or equivalent, and experience from leading functionally, preferably within IT management. Furthermore, we believe this role requires experience from working towards digital product orientation and agile ways of working as well as knowledge of information technology trends. You will need understanding of the cost drivers in systems delivery and operations and the business consequences of the technical decisions made and good familiarity with the disciplines of enterprise digital development and technical architecture. In addition to this, you are a passionate believer in lifelong learning. You should feel energized by working both independently and interdependently, have proven skills in cross-functional collaboration and thrive in managing, foster, and enable both the perform and the transform angles of the job. Are we a good match? To reach our vision and deliver on our strong commitments, we need to pair “the will” with “the skill”. That is why our leadership principles are behavioral based. The principles Lead with Passion, Perform with Purpose and Transform with Vision are our values in action, and they will strengthen our culture. In your role as Digital Product Manager, we expect you to develop your area of responsibility by having the ability to define the right priorities based on a customer centric mindset. We encourage the ability to drive business forward and act upon opportunities and ideas and transform them into value (financial, cultural, or social). We create a sense of unity and trust by nurturing open dialogues and collective work. We build a work environment where diversity in expertise, opinion and culture is valued. Ready for the next move? Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today! The position is located in Greensboro, NC, 5 days onsite. We are happy to get your application. Last day for hearing from you is October 22, 2026. At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base pay is set at $111,100.00 - $137,200.00 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. In addition to a solid package of compensation and benefits, plus you will enjoy: • Competitive medical, dental and vision insurance. • Generous paid time off. • Competitive matching retirement savings plans. • Working environment where your safety, health and wellbeing come first. • Focus on professional and personal development through Volvo Group University. • Programs that make today’s challenging reality of combining work and personal life easier. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done. Volvo Trucks, founded in Sweden in the late 1920s, is a brand centered around innovating for people – to make life easier, better, and safer. We are determined to lead the way towards a sustainable transport industry, in which we are equally determined for our customers to be successful and stay in the forefront. By joining our North American Group Truck brands (Volvo & Mack), you will be part of a global and diverse team, where we work with passion, we trust each other, and we embrace change to stay ahead. By working together, we can provide innovative solutions that add value over time and help us create the world we want to live in.
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Who we are? V.A.S. is the business area within Volvo Group that accelerates the development, commercialization, and sales of autonomous solutions. The vision for Volvo Group is to be the most desired and successful transport and infrastructure solution provider in the world. We don’t sell trucks and machines: we operate the solutions throughout the full lifecycle to maximize the improvements achievable through autonomy. That goes hand in hand with our long-term ambitions: 100% Safe, 100% Fossil-free and 100% more productive. The automation of our vehicles is seen as a natural step towards reaching that goal. Joining the Volvo Group means contributing to a large global company that is transforming itself towards these ambitions. We are committed to diversity and inclusion, fostering a team culture where differences are seen as a stepping-stone to better results What you will do We’re on a mission to unlock new growth opportunities for Volvo Autonomous Solutions. As the Senior Service Program Engineer and Asset Planning Manager, you will lead the development and execution of service support programs and play a critical role in planning and managing the US highway assets for the truck fleet supporting our US highway autonomous transport business. As we scale our operations across the United States, you will ensure fleet supply and demand to support the business growth plans and continued expansion. You will play a key role in both service contract development and operational planning. You will create scalable service contracts, develop technical training programs, and manage cross-functional initiatives that ensure operational excellence and customer success throughout the lifecycle of autonomous vehicle deployments. In parallel, you will act as the primary interface with internal and external stakeholders involved in the Sales & Operations Planning (S&OP) process by managing vehicle demand, long-term planning and forecasting, ordering, order tracking, and ensuring the vehicle availability required to support Volvo Autonomous Solutions’ US Highway business and operational plans. Key Responsibilities Service Contract Development Lead the design, development, and implementation of service and maintenance contract offerings for the V.A.S. fleet. Define service-level agreements (SLAs), preventive maintenance strategies, and uptime commitments. Evaluate fleet operational data to continuously improve service offerings and support models. Technical Training Programs Develop and manage comprehensive technical training programs for customers, field service technicians, operations personnel, and partner organizations. Create training curricula, certification requirements, operational procedures, and technical documentation. Ensure training programs support the safe and efficient operation of autonomous vehicle technologies. Establish performance metrics to evaluate training effectiveness and workforce readiness. Serve as a technical subject matter expert during customer onboarding and deployment activities. Support major customer accounts by identifying service optimization opportunities. Sales and Operations Planning Manage the (S&OP) process for US Highway vehicle demand and asset requirements. Develop, maintain, communicate, and manage vehicle volume forecasts to support vehicle ordering and production planning. Plan vehicle requirements in line with approved business plans and operational needs, with input from the V.A.S U. S Highway business team and the V.A.S. Product organization. Initiate vehicle orders through established Volvo Group channels. Coordinate with Volvo Autonomous Solutions parent company functions, Volvo Group entities, and relevant partners to support vehicle supply to the business. You will represent Volvo Autonomous Solutions in relevant forums and drive alignment and advocacy for the entity's priorities and needs. Key Interfaces Collaborate with legal, commercial, operations, and engineering teams to develop customer-focused service solutions. Coordinate with Volvo Group functions involved in the S&OP process. Partner with the V.A.S. US Highway Business Development, Uptime, and Operations teams. Engage with Volvo dealership Align with Finance and Business Control. Who are you? You are a structured and collaborative professional with strong business acumen and a data-driven approach to decision-making. You enjoy working across functions, consolidating inputs from multiple stakeholders into clear plans and forecasts, and ensuring execution through the ordering and planning process. You bring strong problem-solving skills, technical understanding, and a continuous improvement mindset. You are comfortable driving process development, influencing stakeholders across organizations, and balancing strategic objectives with operational execution. Key Qualifications Required Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Systems Engineering, Industrial Engineering, or a related field. 7+ years of experience in engineering, service operations, technical program management, or fleet support. Experience developing service programs, maintenance strategies, or aftermarket support solutions. Experience in Sales & Operations Planning, demand planning, asset planning, order management, supply chain, commercial operations, or related areas. Strong project and program management capabilities. Excellent communication, stakeholder management, and organizational skills. Ability to work effectively across multidisciplinary teams. Preferred Experience with autonomous vehicles, advanced driver assistance systems (ADAS), connected vehicles, robotics, or transportation technologies. Knowledge of fleet operations, heavy-duty vehicles, commercial transportation, or equipment maintenance. Experience developing technical training curricula and certification programs. Familiarity with reliability engineering, predictive maintenance, and service analytics. Experience working in customer-facing technical leadership roles. Previous experience with Volvo tools such as VSS and ProBuilder is beneficial but not required. Ready for the next move? Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today! At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base pay is set at $128,300.00 - $158,400.00 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. In addition to a solid package of compensation and benefits, plus you will enjoy: • Competitive medical, dental and vision insurance. • Generous paid time off. • Competitive matching retirement savings plans. • Working environment where your safety, health and wellbeing come first. • Focus on professional and personal development through Volvo Group University. • Programs that make today’s challenging reality of combining work and personal life easier. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Part of Volvo Group, Volvo Autonomous Solutions accelerates the development, commercialization and sales of autonomous transport solutions, focusing on defined segments for the on- and off-road space. The combination of strong tech expertise and skilled customer solutions creates innovative transport offers never seen before. We are constantly pushing our own skills and ability to drive change in a traditional industry to meet a growing customer demand. We are now looking for innovative, committed individuals to join us in our endeavor to create customer solutions that enhance safety, flexibility and productivity.