At Homestead Hills, we're not just a luxury senior living company; we're a community recognized as a Great Place to Work® and we take immense pride in that designation. Our philosophy, “People First, Always,” underscores everything we do. We believe that our dedicated team is our greatest asset, driving us to create compassionate, respectful, and meaningful interactions every day. Why Choose Homestead Hills? • A Culture of Growth and Teamwork: We foster an environment where your contributions are celebrated, and your personal and professional growth is encouraged. • Make a Difference: Your work will enrich the lives of our residents and fellow team members, creating a lasting positive impact in our community. • Collaborative Environment: Join a team that values each member's input, promotes collaboration, and strives to create a vibrant and engaging atmosphere. We’re looking for an Event Planner: This position creates, markets, and leads a broad range of spiritual, physical, intellectual, cultural, and emotional events, outings and programs to foster a Weller Life® tailored to the needs and interests of a diverse resident population. Sets a leadership example for others to follow by empowering older adults in independent living, assisted living and memory care environments to live life to the fullest. Are You Ready to Make an Impact? If you're passionate about making a difference in the lives of seniors and want to be part of a team that strives for excellence, we invite you to apply today! Position Summary: The Event Planner/Social Director plans, supervises and implements social events, outings, programs, and activities that are designed to meet the interests and needs of the independent component of the campus. The Social Program will be multi-faceted and reflect groups’ and individuals’ interests and needs and provide programming that focuses on the six dimensions of wellness: emotional, intellectual, physical, social, spiritual, and vocational. Through resident feedback and involvement, interest questionnaires, and staff input the Event Planner/Social Director will develop a well-tailored program that includes, but is not limited to, themed events, educational opportunities, social functions, spiritual opportunities, day trips, cultural outings, lectures, informational meetings, and volunteer opportunities. The Event Planner/Social Director will develop and continually update a file of resources available in the surrounding community to utilize and enhance the programming options available to residents. The Event Planner/Social Director will facilitate communication and teamwork with fellow staff and focus on excellent customer service for the residents. This position also coordinates the joining of marketing events and social events under the supervision of the Executive Director. PRINCIPAL DUTIES AND RESPONSIBILITIES: Represents the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike. Works within the campus programs to promote safety and the well-being of all residents and employees. Upholds the campus’s Mission Statement. Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential. Establishes a yearly calendar of social events for the marketing department and publishes yearly calendar for distribution. An ongoing program of activities will be designed and provided to meet the resident’s interests and needs. Programs will be scheduled and offered seven days a week, including evenings and weekends. Uses an inventory of resident interests to plan in advance a three-month schedule of social and recreational activities and publishes a monthly calendar that is distributed to residents and posted in appropriate areas throughout the clubhouse. Leads and participates in all scheduled activities, encourages resident participation, tracks and maintains attendance and resident satisfaction, and provides alternate activities or confirms substitutes due to absence. Prepares and publishes a monthly newsletter that will include, but is not limited to, a biographical profile of new residents, an introduction of new staff, promotion of planned special activities, and other matters of interest to the residents. Posts and updates the schedule for van trips, the operation hours for the dining room and hair care salon, other regularly scheduled spaces or functions, the current monthly social calendar, and any other information helpful to residents. Develops a transportation schedule for the bus that assures resident access to the grocery, pharmacy, bank and church on a weekly basis, and to medical and dental appointments. Plans outings for residents to cultural, educational, and religious events on a periodic basis. Plans overnight events at least twice per year and day trips on a monthly basis. Communicates with the concierge to assist residents with sign-ups for transportation, activities, outings, and distribution of games, puzzles, etc. Develops a plan to individually recognize residents’ birthdays-cards, balloons, flowers, special dessert in the dining room, etc. Also plans a birthday celebration for each month in which one or more residents have a birthday. This event may be planned jointly with other events if necessary. Coordinates the services provided by the Hair Care Salon (if applicable), including scheduling times for the shop to be open and arranging for a substitute hairdresser if necessary. Coordinates invitation information with the management company’s marketing department for each social and/or marketing event and submits requests in a timely manner per the policy. Participates in weekly Executive staff meeting to communicate about campus projects, concerns, and ideas. Also leads a monthly meeting with the Activity Coordinator and Wellness Coordinator to communicate and collaborate on campus wide events and initiatives. Maintains cleanliness of all areas designated as activities/social spaces as well as any common areas where activities, programs, or events will take or have taken place. Adheres to the budgetary guidelines assigned to the Social department. Keeps an updated inventory of all equipment, supplies, and tools utilized within the department. OTHER DUTIES AND RESPONSIBILITIES: Occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions. Responsible for knowledge of fire and safety procedures including those involving blood-borne pathogens. Remains in proper attire at all times and maintains a high standard of appearance. Participates in professional improvement workshops, seminars and meetings which allow continued education on current affairs in geriatric activity management. Interacts well with marketing tours and prospective residents. Maintains excellent resident and employee relations. Handles complaints and recommendations constructively. Completes company assigned monthly training sessions via the Relias website. Performs other duties as assigned by the Executive Director. PREREQUISITES: Education: - CPR and First Aid Certification required (must be attained in first six months of employment). - College or university degree desired; significant work experience may be considered in lieu of degree. - Certification in Activities desired. Direct Previous Experience: - Two years' experience in social planning or activity planning required. - Two years' experience in a similar healthcare position desired. Skills: - Proficient computer skills in Microsoft Office (Word, Excel, Outlook, Publisher) plus the willingness to learn other computer programs if required. - Ability to work with minimal supervision. - Must conduct all business with a professional manner and with a high level of confidentiality. - Must have a valid driver’s license. Abilities: - Work indoors for the majority of the workday (fluorescent lights, HVAC system, carpeted flooring, normal office noise levels). - Climb up to two flights of stairs occasionally. - Lift objects of 25 pounds or less over the head. - Move objects of 40 pounds or less. - Sit in a chair or remain standing for extended periods. - Respond to medical emergencies. - Assist with resident evacuations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Realtor, Luxury Homes position in Oak Ridge, NC. Howard Hanna Real Estate Services, Oak Ridge Office, 2215 Oak Ridge Rd, Oak Ridge, NC 27310. Openings: 1. Licensed real estate agents and Realtors: sell homes with the best team in Oak Ridge Howard Hanna is adding experienced real estate sales professionals and newly licensed agents at our Oak Ridge office. Bring your business to the Carolinas' best-supported brokerage: company-generated leads, an in-house marketing team, and a full-service platform behind every transaction. Full-time or part-time, hybrid remote. Pay: $50,000.00-$500,000.00 per year (commission-based, uncapped). Start right away. What a Luxury Home Specialist does at Howard Hanna Convert company-generated leads and build your own pipeline of buyers and sellers List homes: pricing strategy, marketing, photography and open houses handled with our in-house team Represent buyers from the first showing through inspections, appraisal and closing Negotiate offers, repairs and contract terms on behalf of your clients Grow a referral business in your community with our relocation, mortgage, title and insurance partners What are the job requirements? A North Carolina real estate license, or the willingness to earn one with our help Sales, customer service or hospitality experience is a plus, not a requirement Self-motivated, coachable and comfortable with technology and social media Able to work a flexible schedule, including some evenings and weekends Experienced Realtors and new licensees are both welcome. We will match you with the office, leadership and training that fit where you are. Ready to move your license? Tell us about your business, confidentially, and a Career Development Counselor in the North Carolina - Triad Region will be in touch. About Howard Hanna Real Estate Services No other company in the Carolinas offers the resources and support Howard Hanna provides its agents: local, non-competing leadership, innovative technology and business generation tools, an in-house marketing team, expert training, and real estate, mortgage, insurance, title and relocation services under one roof. Howard Hanna Real Estate Services is the #1 family-owned real estate company in the country, with more than 15,000 sales associates and staff members across 14 states. Since 1957 we have provided home buyers and sellers with superior service, unparalleled market connections and deep local expertise. Our vision: transforming the real estate experience with visionary people, products and services.
Real Estate Salesperson position in Burlington, NC. Howard Hanna Real Estate Services, Burlington Office, 3315 Garden Rd, Burlington, NC 27215. Openings: 4. Licensed real estate agents and Realtors: sell homes with the best team in Burlington Howard Hanna is adding experienced real estate sales professionals and newly licensed agents at our Burlington office. Bring your business to the Carolinas' best-supported brokerage: company-generated leads, an in-house marketing team, and a full-service platform behind every transaction. Full-time or part-time, hybrid remote. Pay: $50,000.00-$500,000.00 per year (commission-based, uncapped). Start right away. What a Real Estate Salesperson does at Howard Hanna Convert company-generated leads and build your own pipeline of buyers and sellers List homes: pricing strategy, marketing, photography and open houses handled with our in-house team Represent buyers from the first showing through inspections, appraisal and closing Negotiate offers, repairs and contract terms on behalf of your clients Grow a referral business in your community with our relocation, mortgage, title and insurance partners What are the job requirements? A North Carolina real estate license, or the willingness to earn one with our help Sales, customer service or hospitality experience is a plus, not a requirement Self-motivated, coachable and comfortable with technology and social media Able to work a flexible schedule, including some evenings and weekends Experienced Realtors and new licensees are both welcome. We will match you with the office, leadership and training that fit where you are. Ready to move your license? Tell us about your business, confidentially, and a Career Development Counselor in the North Carolina - Triad Region will be in touch. About Howard Hanna Real Estate Services No other company in the Carolinas offers the resources and support Howard Hanna provides its agents: local, non-competing leadership, innovative technology and business generation tools, an in-house marketing team, expert training, and real estate, mortgage, insurance, title and relocation services under one roof. Howard Hanna Real Estate Services is the #1 family-owned real estate company in the country, with more than 15,000 sales associates and staff members across 14 states. Since 1957 we have provided home buyers and sellers with superior service, unparalleled market connections and deep local expertise. Our vision: transforming the real estate experience with visionary people, products and services.
Realtor, Seller's Agent position in Asheboro, NC. Howard Hanna Real Estate Services, Asheboro Office, 515 S Fayetteville St, Asheboro, NC 27203. Openings: 1. Licensed real estate agents and Realtors: sell homes with the best team in Asheboro Howard Hanna is adding experienced real estate sales professionals and newly licensed agents at our Asheboro office. Bring your business to the Carolinas' best-supported brokerage: company-generated leads, an in-house marketing team, and a full-service platform behind every transaction. Full-time or part-time, hybrid remote. Pay: $50,000.00-$500,000.00 per year (commission-based, uncapped). Start right away. What a Listing Agent does at Howard Hanna Convert company-generated leads and build your own pipeline of buyers and sellers List homes: pricing strategy, marketing, photography and open houses handled with our in-house team Represent buyers from the first showing through inspections, appraisal and closing Negotiate offers, repairs and contract terms on behalf of your clients Grow a referral business in your community with our relocation, mortgage, title and insurance partners What are the job requirements? A North Carolina real estate license, or the willingness to earn one with our help Sales, customer service or hospitality experience is a plus, not a requirement Self-motivated, coachable and comfortable with technology and social media Able to work a flexible schedule, including some evenings and weekends Experienced Realtors and new licensees are both welcome. We will match you with the office, leadership and training that fit where you are. Ready to move your license? Tell us about your business, confidentially, and a Career Development Counselor in the North Carolina - Triad Region will be in touch. About Howard Hanna Real Estate Services No other company in the Carolinas offers the resources and support Howard Hanna provides its agents: local, non-competing leadership, innovative technology and business generation tools, an in-house marketing team, expert training, and real estate, mortgage, insurance, title and relocation services under one roof. Howard Hanna Real Estate Services is the #1 family-owned real estate company in the country, with more than 15,000 sales associates and staff members across 14 states. Since 1957 we have provided home buyers and sellers with superior service, unparalleled market connections and deep local expertise. Our vision: transforming the real estate experience with visionary people, products and services.
About Priestley Management Company Priestley Management Company is a leading community association management firm dedicated to providing exceptional financial, administrative, and property management services to over 350 associations. We are committed to delivering accuracy, transparency, and superior service to our clients. Position Summary We are seeking a highly organized, detail-oriented Accounts Receivable Clerk. Specific duties include: Process and post all owner assessment payments and deposits accurately. Monitor aging reports and follow up on past-due accounts. Coordinate late fees, payment plans, and collection efforts in line with association policies. Communicate professionally with owners, managers, and attorneys regarding account status. Maintain organized records and ensure compliance with company procedures. Benefits Competitive salary and performance bonuses Health, dental, and vision insurance 401(k) opportunity Generous PTO and paid holidays Professional development opportunities The ideal candidate will possess the following qualifications: Accounts Receivable experience Strong organizational skills Strong multi-tasking and time management skills Strong written and verbal communication skills Strong customer service skills Proficiency in Microsoft Word, Excel, and Outlook
*Overview* We are seeking a dedicated Resource Assistant to support individuals in accessing essential services and resources. This role involves providing assistance with housing, transportation, online educational prep classes, job placement, and other supportive services. The Resource Assistant plays a vital part in helping community members overcome barriers and achieve their personal and professional goals through compassionate guidance and resource coordination. *Duties* * Assist clients in identifying their needs related to housing, transportation, education, employment, and other support services. * Provide information about available resources and guide clients through the process of accessing these services. * Coordinate with community organizations and service providers to facilitate resource availability and referrals. * Support clients in completing necessary paperwork or applications for various programs. * Maintain accurate records of client interactions, resource utilization, and follow-up actions. * Offer ongoing support and follow-up to ensure clients successfully connect with the resources they need. * Collaborate with team members to improve service delivery and address emerging client needs. * Driving clients to and from the housing assignments * Driving the clients to the job sites * Cleaning housing units * Keeping the housing units stocked with home necessities *Requirements* * Strong interpersonal skills with the ability to communicate effectively and empathetically. * Knowledge of local community resources related to housing, transportation, education, and employment services is preferred. * Ability to organize and manage multiple client cases efficiently. * Basic computer skills for record keeping and resource research. * Prior experience in social services, community outreach, or related fields is a plus but not mandatory. * A compassionate attitude with a commitment to helping others overcome barriers to success. This paid position offers an opportunity to make a meaningful impact by connecting individuals with vital resources that support their well-being and growth. Pay: $20.00 - $30.00 per hour Expected hours: No less than 10.0 per week Work Location: In person
Company Details: With over 35 years of proven expertise in the workers' compensation industry, Key Risk delivers innovative and responsive solutions that provide our clients the freedom to do what they do best. Offering guaranteed cost options to employers nationwide, Key Risk focuses on delivering products and services within specialized verticals to reduce workers' compensation exposures and deliver industry-leading results. All products and services are distributed through appointed insurance agents and brokers. Key Risk is a member company of W. R. Berkley Corporation, whose insurance company subsidiaries are rated A+ (Superior), Financial Size Category XV by A.M. Best Company and A+ (Strong), by S&P. For further information about Key Risk please visit www.KeyRisk.com Responsibilities: Key Risk is looking for an enthusiastic and experience underwriter with established relationships to join our team. The successful candidate will be responsible for contributing to achieving and exceeding the regions’ profit plan through proper risk selection, agency management, and communication of Key Risk’s value proposition. Underwrite accounts over $25,000 within established underwriting authority Manage a book of business totaling a minimum of $10,000,000 Develops and maintains relationships with 10-15 agencies Responsible for a moderate number of agencies including partners with Advantage and/or Premier status within our Key Alliance agency structure Achieves/exceeds planned accident year loss ratio, rate change, renewal retention and inforce premium goals Takes initiative to recommend potential improvements in underwriting principles, techniques or appetite Complies with insurance filings and regulatory requirements Research new market niches, serve as an industry lead, and participate in special projects Establishes a knowledge base of agency needs, staff, target markets, and contracted insurer Performs agency evaluations and establishes agency goals within required time frames and expectations Participates effectively in new and renewal team sales activities and Client Service Management (CSM) meetings to obtain and retain profitable business Qualifications: BA/BS Degree CPCU, CIC, or AU designation preferred 5+ years of workers compensation underwriting experience with the full array of industrial classes, deductibles and dividend plans as well as an understanding of loss development and the ability to objectively assess workplace hazards, hazard controls and employer financials Three to five years of marketing experience working with independent agents Self-motivated and results oriented Strong managerial skills with the ability to work independently and as a team member Capable of working with internal and external teams and partners Superior customer service skills Excellent vendor management skills Additional Company Details: We do not accept unsolicited resumes from third party recruiting agencies or firms. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details: Sponsorship not Offered for this Role
This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week. Curious how Shared Services fits into Red Ventures? Click here. The Senior Tax Accountant plays a critical role in delivering accurate, timely, and compliant US federal and state income tax reporting for Red Ventures and its domestic and foreign subsidiaries. This individual operates with a high degree of ownership and independence, managing tax compliance, provision, and audit support from beginning to end. The role requires strong technical skills, sound judgment, and the ability to proactively manage competing priorities while communicating clearly across internal and external stakeholders. This is an individual contributor role that interfaces closely with outside consultants, internal finance teams, and senior tax leadership. What You'll Do: Prepare and assist in the review of the Federal Consolidated Income Tax return and state and local income tax filings, extensions, and estimates for Red Ventures and its domestic subsidiaries, ensuring accuracy and on-time delivery Prepare book-tax difference calculations and support the annual income tax provision process, including maintenance of deferred tax workpapers, and tax footnote disclosures Reconcile and track the prepaid and payable tax accounts including ownership of all tax payments, refunds and cash tax management Own the tax notice process end-to-end: logging, tracking, researching, and resolving federal, state and local notices with appropriate urgency and documentation; escalating material items with a recommended path forward Support IRS and state/local tax audits, including coordinating IDR responses with outside consultants, gathering and organizing supporting documentation, and managing deliverable timelines to meet exam deadlines Maintain the tax calendar and notice tracker, proactively flagging items at risk of slipping and ensuring no deadlines are missed Conduct domestic tax research and assist with tax planning projects; communicate findings with supporting analysis and a clear point of view Monitor legislative and regulatory developments and communicate relevant impacts to the team Collaborate with internal finance teams (accounting, FP&A, Treasury) and outside consultants to gather information, coordinate inputs, and drive tasks to completion Identify opportunities to streamline and automate tax compliance and provision processes What We're Looking For: BA/BS degree in Accounting required 4+ years of experience in corporate tax, either in-house or at a public accounting firm Strong working knowledge of federal consolidated return preparation and state/local income tax compliance ASC 740 tax provision experience required Proficiency in MS Excel; experience with AI tools (Claude, ChatGPT, or similar) Ability to communicate clearly and concisely with internal stakeholders and outside consultants, and to flag risks and blockers early Ability to independently analyze return positions, notices, and audit issues, and to bring a point of view rather than passing questions upward Ability to research and think critically before escalating, and to tell when an issue needs judgment versus direction Acts like an owner, taking tasks from initiation to completion and following up proactively without prompting Strong attention to detail, with thorough review of work and tie-out of amounts to source Preferred Qualifications: CPA or Master's degree in Taxation Experience with Corptax or similar tax compliance/provision software Experience with multi-entity consolidated groups and state apportionment Experience supporting IRS or state tax audits, including IDR coordination Familiarity with tax notice management and resolution processes Compensation: Total Cash Compensation Range: $115,000 - $130,000 per year Actual compensation varies based on location, experience, and qualifications. Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That's why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. Who We Are: Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. #LI-LM2 #LI-HYBRID At Red Ventures, we believe in real human connection. That's why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like "redventurescareer.com." We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity. For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you've been targeted, feel free to report it to your local authorities. Stay safe out there! Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.
*Overview* Pittsboro Christian Village is seeking a friendly and dependable Receptionist to serve as the welcoming face of our community. This role is essential in providing excellent customer service by greeting residents, families, visitors, and callers with patience and kindness. The Receptionist supports the daily operations of the office, ensuring smooth communication and coordination within the facility. This position reflects our Christian mission through compassionate and respectful interactions. *Responsibilities* * Greet residents, families, visitors, and callers warmly and professionally, creating a welcoming environment. * Handle incoming calls and messages accurately, ensuring timely responses or appropriate forwarding. * Assist with answering questions and addressing requests from residents, visitors, or staff. * Process incoming and outgoing mail efficiently. * Help coordinate schedules and appointments as needed to support office operations. * Provide dependable support for daily office tasks to ensure smooth functioning of the community’s administrative activities. * Serve as a representative of Pittsboro Christian Village by embodying patience, kindness, and professionalism in all interactions. *Qualifications* · High school diploma or GED. Reception, office administration, or customer service experience is preferred. · A courteous telephone manner, clear written and verbal communication, and patience when assisting older adults and their families. · Strong organizational skills, attention to detail, dependability, and the ability to manage interruptions while following through on tasks. · Basic proficiency with Microsoft Word, Excel, email, and electronic calendars, with the ability to learn PCV office systems. · Willingness to support PCV's Christian mission and treat residents, families, and coworkers with kindness and respect. · Successful completion of applicable pre-employment screening, onboarding, and required staff training. Pay: $16.00 - $18.00 per hour Expected hours: 30.0 – 40.0 per week Benefits: * Paid time off Work Location: In person
*Position: *Administrative Specialist *Department: *Administration *Position Type:* Full-Time, Non-Exempt *Pay Grade*: 20 *Salary Range:* $34,897.44 - $55,835.90 *Hiring Range:* $34,897.44 Dependent on Qualifications and Experience *Closing Date*: October 19, 2026 *Application Process All applicants must complete a Town of Mocksville employment application available online at https://www.mocksvillenc.gov/jobs.aspx or at Town Hall.* *General Statement of Duties* Performs routine and specialized administrative / technical support duties as dictated by the work unit or supervisor. *Distinguishing Features of the Class* Under regular supervision the employee in this class prepares bills, enters data, retrieves and processes payments and performs a variety of administrative support functions. Emphasis of the work is on providing assistance to the public in the establishing, scheduling and maintaining of services, handling complaints and misunderstandings and resolving issues. Decisions are made regarding how assigned work is completed and what tasks and assignments take priority. The employee must apply policy and procedural knowledge and judgement in a variety of situations when making decisions that affect the quality and accuracy of work performed. *Illustrative Examples of Work* · Answers telephone and greets visitors, assists customers, receives inquiries and provides information based on knowledge of processes and procedures and refers inquiries to appropriate personnel · Processes incoming mail and replies as needed · Opens and closes the office for business · Enters data, generates bills, and makes billing adjustments · Provides customer service by signing customers up for services and processes intake of participants · Processes and pays invoices · Communicates with professionals, other agencies, service providers and contractors · Performs backup duties of interdepartmental functions such as collections as required · Performs related tasks as required *Knowledge, Skills, and Abilities* · General working knowledge of accounting and billing practices and procedures · General and working knowledge of operations, rules and regulations and procedures of the department · General and working knowledge of modern office practices, procedures, and equipment · Ability to use modern office computer technology and related software; ability to make mathematical calculations and perform work assignment requiring the use of spreadsheet software such as Excel (or equivalent) · Ability to prioritize projects and have strong problem solving skills · Considerable ability to type and enter information into an automated system with speed and accuracy · Ability to communicate effectively with staff and the general public and resolve disputes *Physical Requirements of Work* Work in this class is described as being sedentary and seldom requires much physical exertion to complete tasks. Work typically involves the ability to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, walking, pushing, pulling, fingering, grasping, feeling, and repetitive motions. Employee regularly operates of variety of equipment, including telephones, computers, calculators, copiers, facsimile machines, etc. Work necessitates visual acuity to determine the accuracy, neatness, and thoroughness of work assigned in preparing and analyzing figures, accounting, transcription, computer terminal viewing and extensive reading. Working conditions include inside environmental conditions. *Education and Experience* Completion of an Associate Degree in Business Administration, or a related field and one year of administrative and office work, or high school graduation plus three years of administrative support work experience in an office setting, or an equivalent combination of training and experience. *Special Requirements:* Commission or ability to obtain Commission as a Notary Public Valid North Carolina Driver’s License *Application Process All applicants must complete a Town of Mocksville employment application available online at https://www.mocksvillenc.gov/jobs.aspx or at Town Hall.* *The Town of Mocksville is an Equal Opportunity Employer* Pay: $34,897.44 - $55,835.90 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Paid time off * Retirement plan * Vision insurance Work Location: In person