The Phlebotomist II collects and processes high-quality blood specimens, ensuring precise patient identification and providing accurate diagnostic results. Working under direct supervision, this role is responsible for the maintenance and organization of supplies and utilizes lab/hospital systems for accurate documentation of lab activity in established turnaround times. The Phlebotomist II position plays a critical role in assisting physicians in making accurate diagnoses and delivering quality patient care. Essential Job Function: • Collects high-quality blood specimens and maintains iSTAT competency for quality Point-of-Care (POC) testing if applicable to ensure reliable diagnostic results and support prompt patient care. • Ensures precise patient identification, aiming for zero rejected blood bank specimens, minimal labeling errors, and no instances of misidentified patients or mislabeled specimens to prevent errors in transfusions and diagnostic tests. • Facilitates effective communication during shift transitions to reduce the risk of errors or omissions and ensure a seamless continuum of care. • Maintains supplies, including phlebotomy baskets, carts, workspace, and electronic/telecommunication devices to ensure efficient phlebotomy procedures, minimizing disruptions and facilitating a streamlined workflow. • Performs regular cart checks to ensure the phlebotomy supply area is free of expired products, clean, organized, and restocked daily to contribute to efficient phlebotomy procedures. • Utilizes lab/hospital systems for accurate documentation, including collection lists, pending logs, un-received reports, and labels, to meet established turnaround times and support efficient tracking of specimens and timely patient care. • Performs other duties as assigned. Education: • Required: High School diploma or equivalent. • Preferred: Completion of Accredited Phlebotomy program. Experience: • Preferred: 6 months relevant medical or laboratory experience. Licensure/Certification/Listing: • Required: BLS (CPR)-American Red Cross or AHA Healthcare Provider Current Phlebotomy certification from one of the following approved agencies: ASCP (American Society for Clinical Pathology) ORASPT (American Society of Phlebotomy Technicians) OR NHA (National Healthcare Association). Certification as a Clinical Laboratory Assistant or Medical Laboratory Assistant by ASCP or AMT is acceptable. Current Licensed Advanced EMT/Paramedic or Certified MT/MLT (ASCP, AMT).
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration.Essential Job Function: • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed. • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans. • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care. • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies. • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care. • Collaborates with interdisciplinary care team to ensure effective care planning. • Performs other duties as assigned. Education: • Required: Associate degree in Nursing. • Preferred: Bachelors Degree in Nursing. Experience: • Required: 1 year as a Registered Nurse. • Preferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations. Licensure/Certification/Listing: • Required: Registered Nurse license in North Carolina or a Compact state BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Pharmacy Manager plans, integrates, controls and evaluates human, material and fiscal resources required to provide pharmacy services for inpatient and outpatient programs. This role facilitates, coordinates, and manages staff, material, and financial resources to achieve pharmaceutical, distribution and consultative services which support nursing and medical management of patient care. Essential Job Function: • Manages pharmacy programs by consistently assessing pharmacy services needs and workload issues and measuring department performance. • Identifies and develops pharmacy department goals and objectives, utilizing organizational goals and trend data along with customer and staff input. • Represents the pharmacy department on interdepartmental collaborative teams and committees to plan for and implement performance improvement activities that support regulatory agency expectations. • Helps foster and develop collaborative activities across health system pharmacies that plan and implement regulatory compliance activities. • Performs monthly analysis of cost variances, identifies and communicates causes, and implements action plans to resolve in a timely, accurate manner. • Works collaboratively with customers, committees, and senior leadership to manage systemwide expenses (i.e., salary, pharmaceutical, medical supply). • Anticipates and adjusts staffing to meet various levels of patient care needs. • Coaches pharmacists, technicians, and support staff in the performance of pharmacy services in assigned pharmacy areas. • Performs other duties as required or assigned. Education: • Required: Doctor of Pharmacy or BS Pharm. • Preferred: MHA, MS Pharmacy or Pharmacy Administration, MBA, or other advanced degree in pharmacy or healthcare leadership. Experience: • Required: 7 years’ total pharmacist experience with 3 years in a pharmacy leadership role. Licensure/Certification/Listing: • Required: Current active license to practice pharmacy in North Carolina, or eligible to obtain North Carolina pharmacy license within two (2) months of date of hire.
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration. Essential Job Function: • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed. • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans. • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care. • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies. • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care. • Collaborates with interdisciplinary care team to ensure effective care planning. • Performs other duties as assigned. Education: • Required: Associates degree in nursing. • Preferred: Bachelors degree in nursing. Experience: • Required: 1 year as a Registered Nurse. • Preferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations. Licensure/Certification/Listing: • Required: Registered Nurse license in North Carolina or a Compact state. • BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Clinic Registered Nurse (RN) provides high-quality patient care in a clinic setting. Working under close supervision, this role collaborates with physicians or APP providers to ensure an efficient and safe clinic environment is promoted through well-defined clinical processes and an adherence to established protocols. The Clinic RN will also perform administrative work as needed, such as reconciling information across various healthcare documents, including patient records, physician notes, diagnostic reports, and treatment plans.Essential Job Function • Reviews clinical procedures, protocols, and practices to ensure compliance with organizational standards and regulatory requirements. • Provides direct patient care; conducts comprehensive assessments, administers medications and treatments, and monitors patients' conditions to ensure optimal health outcomes. • Coaches and reviews the work of lower-level professionals, providing guidance, feedback, and support to ensure high-quality care delivery and professional development. • Collaborates with interdisciplinary teams to coordinate patient care, facilitate communication, and promote continuity of care across different healthcare settings. • Performs other duties as assigned. Education • Required: Associate's Degree in NursingPreferred: Bachelor's Degree in Nursing Experience LicensureCertificationListing • Required: Registered Nurse license in North Carolina or a Compact stateBLS (CPR)American Red Cross or AHA Healthcare Provider
The Medical Assistant Certified delivers team-based patient care under the direction of a Provider, following established care plans that support each patient’s needs. Working under close supervision in an outpatient setting, this role performs routine clinical and administrative tasks to assist providers and the care team. The Medical Assistant helps maintain safe, timely, and efficient clinic operations by supporting daily patient care activities and workflow.Essential Job Functions Clinical Support • Supports basic patient data collection by gathering and documenting biological, psychological, social, and cultural information under close supervision. • Prepares patients and standard equipment for routine clinical procedures, ensuring comfort and readiness. • Assists with preventive care activities, including basic screenings and health maintenance reminders. • Identifies and reports potential abnormal findings to the provider or supervising team member. • Follows established clinical protocols based on the patient’s reason for visit, seeking guidance as needed. • Performs routine clinical procedures after completing required training and demonstrating competency; may include point of care testing and basic diagnostic support. • Maintains exam rooms by cleaning, restocking supplies, and ensuring a safe, organized environment. • Assists with specimen collection, labeling, and routing according to established procedures. • Documents clinical information accurately and promptly in the electronic medical record under supervision. • Administers medications, including immunizations and other basic treatment modalities, following organizational policies, medical assisting standards, and the rights of medication administration under direct provider supervision. Administrative Support • Assists with appointment scheduling and basic patient check-in/checkout tasks. • Supports pre-certification, referral and prior authorization processes by gathering information and routing requests as directed. • Manages simple incoming patient calls and messages using standard scripts and standing protocols. • Performs basic EMR navigation for documentation, orders, and patient communication under supervision. • Assists with tracking and restocking clinical supplies. • Performs other duties as assigned. Safety Compliance • Follow protocols, infection control guidelines, and regulatory requirements. • Reports safety and compliance concerns promptly. Minimum Qualifications: Education: • Required: High school diploma or equivalent. • Preferred: Completions of Medical Assistant Program Experience: RequiredNo prior Medical Assistant experience required Preferred: • Up to 1 year of experience in a clinical or ambulatory setting preferred • Completion of medical assistant program including clinical rotation and physician office experience. • Prior work, educational or volunteer experience requiring customer service, team collaboration and attention to detail Participation in a clinical orientation, competency evaluation, and ability to pass a clinical skills assessment and medication administration test within ninety (90) days of hire, and within 3 attempts. Licensure/Certification/Listing: • Required: Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), American Allied Health - RMA(AAH), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Workers Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), American Medical Certification Association (AMCA) • BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Manager Nursing manages a team of experienced professionals to deliver high-quality nursing services. This role oversees policy and strategy implementation for short-term results and leads the execution of key divisional, departmental, or cross-functional initiatives. Essential Job Function: • Manages a team of experienced professionals to ensure the delivery of high-quality services. • Leads the execution of key divisional, departmental, or cross-functional initiatives, establishing clear targets, goals, and expectations to ensure effective communication and execution. • Directs the team in the development and implementation of processes to ensure alignment with organizational policies and best practices. • Approves opportunities and recommendations for enhanced practices, leveraging knowledge and insights to optimize outcomes and effectiveness. • Performs other duties as assigned. Education: • Required: Bachelors Degree in Nursing. Experience: • Required: 5 years as a Registered Nurse with 1 year in a clinical specialty as defined by ANCC or national nursing organizations. Licensure/Certification/Listing: • Required: Registered Nurse license in North Carolina or a Compact state BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration. Essential Job Function • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed. • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans. • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care. • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies. • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care. • Collaborates with interdisciplinary care team to ensure effective care planning. • Performs other duties as assigned. Education • Required: Associates Degree in Nursing • Preferred: Bachelors Degree in Nursing Experience • Required: 1 year as a Registered Nurse • Preferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations Licensure/Certification/Listing • Required: Registered Nurse license in North Carolina or a Compact state, BLS (CPR)-American Red Cross or AHA Healthcare Provider
The Mechanic assists with corrective requests and preventive maintenance to resolve and anticipate building systems problems. Working under close supervision, this role helps to minimize operational disruptions in the hospital and delivers service in a timely manner. The schedule for this position is Monday - Friday, 11:00pm - 7:30am with rotating weekends.Essential Job Function • Assists with the testing and repairing of equipment and orders replacement parts as needed to deliver timely service. • Helps to maintain a clean and safe work area in order to minimize risks and service disruptions. • Prepares documentation of work orders, reports, and estimates for management review in line with compliance guidelines. • Communicates effectively with internal and external teams to make repairs and deliver correct status updates. • Handles equipment inspection rounds to ensure that proper tools and equipment are being utilized to eliminate risk to staff. • Coordinates the leveling, aligning, and installing of industrial machinery on foundations or base plates for servicing. • Provides general painting, refinishing, and repairs of walls, ceilings, and floors. • Performs other duties as assigned. Education • Required: High School Diploma or equivalent Experience • Required: 1 year LicensureCertificationListing • Required: Valid Driver's License (if driving a Cone Health vehicle, must have 5 years of driving experience and Motor Vehicle Record (MVR) must be approved by Risk Management)
The Cone Health Medical Group Director is accountable for ongoing operational results of a group of assigned practices or a care division. The Director is also accountable for ongoing projects with new and existing practices, both in terms of communication and implementation. Essential Job Function: • Employee Engagement/Talent Development: Engagement and Development of CHMG Practice leaders and providers. • Includes recruitment, mentoring, and the development of relationships that strengthen CHMGs mission and values. • Uses established tactics such as evaluations, staff meetings, provider meetings and rounding to assure goals are achieved. • Accountable Leader: Meets all system requirements of Director Leadership Competencies. • This may include system-wide meetings, webinars, and other forms of communication such as email, etc. Employs multiple communication modes to keep CHMG practices informed of system developments/initiatives Financial/Resource Manager: Understands and uses tools available (financial reports, OA reports, Vital Stats, etc.) tenable practices to create value for our patients. • Oversee and manage budget and budget process. • Communicates financial information in an informative and understandable way. • Takes actions necessary when financial performance varies from plan. • Understands provider compensation plans and appropriately applies incentives. • Able to assist financial analysts in development of proformas for growth possibilities, Quality and Safety Leader: Uses established tactics to achieve CHMG and CH Quality Goals. • This includes, assuring operational compliance with clinical competencies, regulatory requirements, risk management initiatives and ACO and other metrics Service Leader: Sees the patient as the center and reason for all our work. • Employs tactics to achieve the highest level of customer satisfaction possible, as well as expecting that of the team. • This would include engagement of all staff and providers in addressing patient customer needs, using satisfaction metrics and patient feedback. • Visionary, Innovative, Strategic Leader: Employs breakthrough and innovating thinking to further practice, CHMG and Cone Health goals. • Achieves this by constant personal development, and a willingness to think globally--beyond immediate area of accountability. • Uses opportunities such as: MGMA, iCare leadership training/meetings, as well as other committees as occasions for learning and growth. • Uses development tools and tactics to further practice and CHMG growth as necessary. • Balances demands of work and life that best results are achieved; includes willingness to declare breakdowns and seek possibilities to learn and improve processes. • Education: • Required: Bachelors in Business, Healthcare Administration or related field, required. • Preferred: Graduate Degree in Business, Finance or Health Care Administration or related field (in progress or completed). Experience: • Required: Minimum of 5 years in physician practice management and/or management in Healthcare - Healthcare Administration. • Preferred: 10 years practice management experience. Licensure/Certification/Listing: • Required: MGMA CMPE or attained within 36 months of hire.