The Medical Assistant Certified delivers team-based patient care under the direction of a Provider, following established care plans that support each patient’s needs. Working under close supervision in an outpatient setting, this role performs routine clinical and administrative tasks to assist providers and the care team. The Medical Assistant helps maintain safe, timely, and efficient clinic operations by supporting daily patient care activities and workflow.Essential Job Functions Clinical Support • Supports basic patient data collection by gathering and documenting biological, psychological, social, and cultural information under close supervision. • Prepares patients and standard equipment for routine clinical procedures, ensuring comfort and readiness. • Assists with preventive care activities, including basic screenings and health maintenance reminders. • Identifies and reports potential abnormal findings to the provider or supervising team member. • Follows established clinical protocols based on the patient’s reason for visit, seeking guidance as needed. • Performs routine clinical procedures after completing required training and demonstrating competency; may include point of care testing and basic diagnostic support. • Maintains exam rooms by cleaning, restocking supplies, and ensuring a safe, organized environment. • Assists with specimen collection, labeling, and routing according to established procedures. • Documents clinical information accurately and promptly in the electronic medical record under supervision. • Administers medications, including immunizations and other basic treatment modalities, following organizational policies, medical assisting standards, and the rights of medication administration under direct provider supervision. Administrative Support • Assists with appointment scheduling and basic patient check-in/checkout tasks. • Supports pre-certification, referral and prior authorization processes by gathering information and routing requests as directed. • Manages simple incoming patient calls and messages using standard scripts and standing protocols. • Performs basic EMR navigation for documentation, orders, and patient communication under supervision. • Assists with tracking and restocking clinical supplies. • Performs other duties as assigned. Safety Compliance • Follow protocols, infection control guidelines, and regulatory requirements. • Reports safety and compliance concerns promptly. Minimum Qualifications: Education: • Required: High school diploma or equivalent. • Preferred: Completions of Medical Assistant Program Experience: RequiredNo prior Medical Assistant experience required Preferred: • Up to 1 year of experience in a clinical or ambulatory setting preferred • Completion of medical assistant program including clinical rotation and physician office experience. • Prior work, educational or volunteer experience requiring customer service, team collaboration and attention to detail Participation in a clinical orientation, competency evaluation, and ability to pass a clinical skills assessment and medication administration test within ninety (90) days of hire, and within 3 attempts. Licensure/Certification/Listing: • Required: Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), American Allied Health - RMA(AAH), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Workers Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), American Medical Certification Association (AMCA) • BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Medical Assistant Certified delivers team-based patient care under the direction of a Provider, following established care plans that support each patient’s needs. Working under close supervision in an outpatient setting, this role performs routine clinical and administrative tasks to assist providers and the care team. The Medical Assistant helps maintain safe, timely, and efficient clinic operations by supporting daily patient care activities and workflow.Essential Job Functions Clinical Support • Supports basic patient data collection by gathering and documenting biological, psychological, social, and cultural information under close supervision. • Prepares patients and standard equipment for routine clinical procedures, ensuring comfort and readiness. • Assists with preventive care activities, including basic screenings and health maintenance reminders. • Identifies and reports potential abnormal findings to the provider or supervising team member. • Follows established clinical protocols based on the patient’s reason for visit, seeking guidance as needed. • Performs routine clinical procedures after completing required training and demonstrating competency; may include point of care testing and basic diagnostic support. • Maintains exam rooms by cleaning, restocking supplies, and ensuring a safe, organized environment. • Assists with specimen collection, labeling, and routing according to established procedures. • Documents clinical information accurately and promptly in the electronic medical record under supervision. • Administers medications, including immunizations and other basic treatment modalities, following organizational policies, medical assisting standards, and the rights of medication administration under direct provider supervision. Administrative Support • Assists with appointment scheduling and basic patient check-in/checkout tasks. • Supports pre-certification, referral and prior authorization processes by gathering information and routing requests as directed. • Manages simple incoming patient calls and messages using standard scripts and standing protocols. • Performs basic EMR navigation for documentation, orders, and patient communication under supervision. • Assists with tracking and restocking clinical supplies. • Performs other duties as assigned. Safety Compliance • Follow protocols, infection control guidelines, and regulatory requirements. • Reports safety and compliance concerns promptly. Minimum Qualifications: Education: • Required: High school diploma or equivalent. • Preferred: Completions of Medical Assistant Program Experience: RequiredNo prior Medical Assistant experience required Preferred: • Up to 1 year of experience in a clinical or ambulatory setting preferred • Completion of medical assistant program including clinical rotation and physician office experience. • Prior work, educational or volunteer experience requiring customer service, team collaboration and attention to detail Participation in a clinical orientation, competency evaluation, and ability to pass a clinical skills assessment and medication administration test within ninety (90) days of hire, and within 3 attempts. Licensure/Certification/Listing: • Required: Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), American Allied Health - RMA(AAH), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Workers Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), American Medical Certification Association (AMCA) • BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Employee Relations Consultant provides support in designing employee relations programs, policies, and procedures in accordance with the organization's strategy. Working under close supervision, this role supports initiatives that build and promote a positive workplace environment through employee communication and engagement. Essential Job Function: • Supports Human Resources policy interpretation for leaders and employees to ensure a proper work environment is maintained. • Collaborates with HR leadership to develop and implement employee relations strategies that promote open communication, engagement, and a positive work culture. • Helps provide guidance and support to managers and supervisors on employee relations issues, including performance management, discipline, and conflict resolution. • Serves as a primary contact for employees and leadership to resolve employee relations concerns, escalating to a team member when necessary. • Helps with investigations following employee complaints, grievances, and concerns, ensuring fair and timely resolution. • Assists in the development and revision of HR policies, ensuring compliance with laws and regulations. • Performs other duties as assigned. Education: • Required: Bachelors Degree or Associates Degree with 3 years related Human Resources experience. Experience: • Required: 1 year of related Human Resources experience. Licensure/Certification/Listing:
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration. Essential Job Function: • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed. • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans. • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care. • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies. • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care. • Collaborates with interdisciplinary care team to ensure effective care planning. • Performs other duties as assigned. Education: • Required: Associates degree in nursing. • Preferred: Bachelors degree in nursing. Experience: • Required: 1 year as a Registered Nurse. • Preferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations. Licensure/Certification/Listing: • Required: Registered Nurse license in North Carolina or a Compact state. • BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Physician is accountable for taking care of patients and completing all clinical responsibilities. Provides multidisciplinary team coordination services to the assigned areas. Provides medical education to residents, interns and other students. The incumbent participates in or contributes to an environment to advance medical research. The incumbent provides independent judgment in diagnosis and treatment of patients, formulation of treatment plans, and direction of the interdisciplinary team in achieving the goals of the patient care plan. Essential Job Function: • Education/Training: Utilizes literature and attends regional and national meetings to remain current and professionally competent. • Participates in patient, staff, and professional education programs. • Participates in educational and research programs including didactic material, formal teaching conferences, clinical teaching, staff education conferences, and clinical research. • Liaison: Participates in liaison duties with the other professional staff, and in development of patient referral sources. • Keeps referring physicians informed of care and outcomes. • Patient Care: Provides direct and indirect patient care the assigned areas. • Provides medical supervision of the interdisciplinary team and supervises residents and medical students in all aspects of their assigned duties. • Participates in clinical research projects of interest. • Provides accurate and timely documentation and sign off of care to establish up-to-date medical records for billing purposes. • Professional Standards: Models and upholds the professional standards of Cone Health including the Medical Staff By-Laws, Service Excellence commitments, practice standards, physician expectations and professional image standards. • Acts in concert with MCHS Mission, Vision, and Values. • Demonstrates collegial and respectful relationships with colleagues, patients, associates, family, and visitors. • Upholds Socratic Oath, honors patient confidentiality, and acts with integrity at all times. • Works in alignment and contributes towards achieving the goals and standards of Cone Health. • Quality and Safety: Participates, as needed, in medical audits, quality improvement programs, investigations, peer review, and other inquiries relating the standards of professional care. • Provides medical supervision and leadership the interdisciplinary team to achieve the maximum benefit for each patient. • Ensures safe practice standards and regulatory compliance. • Quality Improvement: Engages in continuous improvements and use of evidence-based practices working towards preeminent healthcare and service (with outcomes moving in the 90th percentile or above). • Maintain records in accordance with the policies of Cone Health, applicable laws and regulations. • participates in development of clinical guidelines, procedures, programs, and makes recommendations to improve quality and efficiency of care. • Shares specifically designated on-call responsibilities with other physician members of the assigned areas. Education: • Required: Doctor of Medicine (MD), Doctor of Osteopathic Medicine (DO) from a Medical School recognized by the North Carolina Medical Board. • Also, medical degrees from other countries that are equivalent to the United States MD or DO degrees from a Medical School recognized by the North Carolina Medical Board. Experience: • Required: Completed appropriate residency training (and fellowship training as required). Licensure/Certification/Listing: • Required: Practitioner must have completed the number of years in a residency program approved by the Accreditation Council for Graduate Medical Education and met all other requirements for eligibility to receive board certification recognized by either the American Board of Medical Specialties or the American Osteopathic Association in the primary medical specialty (or subspecialty) for which the Practitioner is applying for Clinical Privileges. • If five (5) or more years have elapsed since the Practitioner completed such residency program, the Practitioner currently must have board-certification recognized by either the American Board of Medical Specialties or the American Osteopathic Association in such specialty (or subspecialty). • Fully licensed to practice Medicine in the state of NC. Meets requirements of the Cone Health Medical Staff by-laws and obtains the appropriate level of medical staff privileges. • The Practitioner must have a current, and valid DEA registration number, with no involuntary limitations on prescriptive authority (schedule limitations) resulting from DEA disciplinary actions. • Cone Health shall obtain and maintain in force professional liability insurance through commercial coverage or a program of self-insurance insuring MCAP and Physician for professional errors, omissions, negligence, incompetence, and malfeasance.
The Congregational Nurse supports the broader community by addressing disparities in health and wellness in a clinic environment. Working under general supervision, this role promotes health and wellness for the congregations and community through access to physical and spiritual care. Essential Job Function: • Assists community members in finding a primary care provider in order to connect them with access to care. • Supports the health and wellness of members through personal health counseling to develop care plans. • Identifies health disparities, including transportation, housing, and food to remedy issues that are preventing members from improving personal wellness. • Educates members on disease prevention and management, medications, and the health system in order to increase knowledge and awareness. • Organize health screenings and fairs and flu clinics to support the reduction of illness in the community. • Completes screenings and assessments such as blood pressure and blood glucose monitoring to identify potential health problems for treatment. • Provides spiritual care through prayer and listening in order to support a holistic lifestyle. • Performs other duties as assigned. Education: • Required: Bachelors of Science in Nursing (BSN) Experience: • Required: 5 years of clinical experience in a health care setting. Licensure/Certification/Listing: • Required: Registered Nurse (RN) license in North Carolina or a Compact state • BLS (CPR)-American Red Cross or AHA Healthcare Provider
The Nursing Technician supports the Registered Nurse through observing and documenting patient conditions. Working under close supervision, this role assists with patient support through progressive mobility and assistance with daily tasks as needed. Essential Job Function: • Supports patients with daily living tasks, including meals, personal care, and progressive mobility in order to support the recovery and plan of care. • Assesses patients quality of life related to nutrition, hydration, and elimination in order to distribute resources and anticipate patient needs. • Admits, transfers, and discharges patients in order to move them to the appropriate locations in line with the plan of care. • Assists with clinical procedures, including monitoring blood glucose, recording vital signs, obtaining EKGs, applying restraints, and attending to elimination needs to provide comfortable care for patients. • Helps to maintain unit inventories of supplies and medical equipment in order to ensure a clean and safe environment in adherence to the National Patient Safety Goals. • Checks that fall-risk patients have the appropriate arm bands, socks, and signage to ensure physical safety. • Helps document all clinical procedures, patient interactions, and medication use to maintain a detailed patient history. • Responds promptly to delegation from registered nurse staff and shares patient observations to ensure efficient collaboration. • Performs other duties as assigned. Education: • Required: High School Diploma or equivalent. Experience: • Required: None Licensure/Certification/Listing: • Required: Certification required by State of North Carolina DHHR. Nurse Aide Certification required. BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration. Essential Job Function: • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed. • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans. • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care. • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies. • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care. • Collaborates with interdisciplinary care team to ensure effective care planning. • Performs other duties as assigned. Education: • Required: Associates degree in nursing. • Preferred: Bachelors degree in nursing. Experience: • Required: 1 year as a Registered Nurse. • Preferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations. Licensure/Certification/Listing: • Required: Registered Nurse license in North Carolina or a Compact state. • BLS (CPR)-American Red Cross or AHA Healthcare Provider.
This position is accountable for taking care of patients and completing all clinical responsibilities. Provides multidisciplinary team coordination services to the assigned areas. Provides medical education to residents, interns and other students. The incumbent participates in or contributes to an environment to advance medical research. The incumbent provides independent judgment in diagnosis and treatment of patients, formulation of treatment plans, and direction of the interdisciplinary team in achieving the goals of the patient care plan. Essential Job Function: • Education/Training: Utilizes literature and attends regional and national meetings to remain current and professionally competent. • Participates inpatient, staff, and professional education programs. • Participates in educational and research programs including didactic material, formal teaching conferences, clinical teaching, staff education conferences, and clinical research. • Liaison: Participates in liaison duties with the other professional staff, and in development of patient referral sources. • Keeps referring physicians informed of care and outcomes. • Patient Care: Provides direct and indirect patient care the assigned areas. • Provides medical supervision of the interdisciplinary team and supervises residents and medical students in all aspects of their assigned duties. • Participates in clinical research projects of interest. • Provides accurate and timely documentation and sign off of care to establish up-to-date medical records for billing purposes. • Professional Standards: Models and upholds the professional standards of MCHS including the Medical Staff By-Laws, Service Excellence commitments, practice standards, physician expectations and professional image standards. • Acts in concert with MCHS Mission, Visio, and Values. • Demonstrates collegial and respectful relationships with colleagues, patients, associates, family, and visitors. • Upholds Socratic Oath, honors patient confidentiality, and acts with integrity at all times. • Works in alignment and contributes towards achieving the goals and standards of MCHS. • Quality and Safety: Participates, as needed, in medical audits, quality improvement programs, investigations, peer review, and other inquiries relating the standards of professional care. • Provides medical supervision and leadership the interdisciplinary team to achieve the maximum benefit for each patient. • Ensures safe practice standards and regulatory compliance. • Quality Improvement: Engages in continuous improvements and use of evidence-based practices working towards preeminent healthcare and service (with outcomes moving in the 90th percentile or above). • Maintain records in accordance with the policies of MCHS, applicable laws and regulations. • participates in development of clinical guidelines, procedures, programs, and makes recommendations to improve quality and efficiency of care. • Shares specifically designated on-call responsibilities with other physician members of the assigned areas. Education: • Required: Doctor of Medicine (MD), Doctor of Osteopathic Medicine (DO) from a Medical School recognized by the North Carolina Medical Board. • Also, medical degrees from other countries that are equivalent to the United States MD or DO degrees from a Medical School recognized by the North Carolina Medical Board. Experience: • Required: Completed appropriate residency training (and fellowship training as required). Licensure/Certification/Listing: • Required: Practitioner must have completed the number of years in a residency program approved by the Accreditation Council for Graduate Medical Education and met all other requirements for eligibility to receive board certification recognized by either the American Board of Medical Specialties or the American Osteopathic Association in the primary medical specialty (or subspecialty) for which the Practitioner is applying for Clinical Privileges. • If five (5) or more years have elapsed since the Practitioner completed such residency program, the Practitioner currently must have board-certification recognized by either the American Board of Medical Specialties or the American Osteopathic Association in such specialty (or subspecialty). • Fully licensed to practice Medicine in the state of NC. Meets requirements of the Moses Cone Health System Medical Staff by-laws and obtains the appropriate level of medical staff privileges. • The Practitioner must have a current, and valid DEA registration number, with no involuntary limitations on prescriptive authority (schedule limitations) resulting from DEA disciplinary actions. • Each Practitioner shall maintain in force professional liability insurance as determined by the Moses Cone Health System Medical Executive Committee and Board of Trustees; currently $1 million each incident and each occurrence, and $3 million aggregate. • The Practitioner must provide proof of professional liability insurance coverage, with a current certificate of insurance or a current copy of the policy. The professional liability insurance coverage shall be with a company approved by the North Carolina Insurance Commission and otherwise satisfactory to the Board of Trustees.
The Registered Nurse RN Float position involves providing flexible nursing coverage across various units and departments as needed. Operating with adaptability, this role collaborates with different healthcare teams to deliver comprehensive patient care, ensuring seamless transitions and maintaining quality standards in diverse clinical settings. Essential Job Function • Transitions seamlessly between different nursing units and departments to provide comprehensive care and support in various medical situations. • Collaborates with interdisciplinary teams, physicians, and support staff to deliver patient-centered care and ensure effective communication across units. • Conducts thorough assessments of patients conditions and needs, tailoring care plans based on individual diagnoses and medical histories. • Responds promptly to emergencies and critical situations, offering immediate nursing care and assistance to stabilize patients. • Assists with patient placements, admissions, and transfers, utilizing knowledge of bed allocation and capacity management to ensure optimal patient flow within the medical facility. • Performs other duties as assigned. Education • Required: Associates Degree in Nursing Preferred: Bachelors Degree in Nursing Experience • Required: 2 year as a registered nurse Preferred: 1 year of clinical specialty as defined by ANCC or national nursing organizations. Licensure/Certification/Listing • Required: Registered Nurse license in North Carolina or a Compact state BLS (CPR)-American Red Cross or AHA Healthcare Provider If working in a critical care area, ACLS-American Red Cross or AHA Healthcare Provider is required.