What We Offer: Comprehensive benefits include medical, dental, vision, and life insurance. Retirement fund with matching contributions. Tuition assistance for qualifying team members. Employee assistance programs and discounts. Remote work opportunity in approved states (equipment provided). What We're Looking For: Education: Bachelors Degree, Required. Experience: Five or more years’ Revenue Cycle, Customer Service or related experience, required. Three or more years’ Leadership experience required. Licensure/Certification/Registration: Coding Certification - CPC, RHIT or RHIA, preferred. Additional Skills Required: Ability to successfully complete generic and department-specific skills validation and competency testing. Understands and can apply knowledge of decision support applications, data source systems and operational procedures and appropriate internal controls. Human relations and interpersonal skills necessary for interacting with management, team members, and administration. Excellent verbal and written communication skills. Proficient in Word and Excel. Ability to design, analyze and implement processes surrounding billing, third party relationships, compliance, collections, and other financial functions to ensure effective and efficient operations. What You'll Do: Responsible for all administrative functions that contribute to the management and collection of patient service revenue. Maintain the revenue cycle process for the organization, including clinical departments and physician partners. Provide leadership and daily support to maintain ongoing quality and productivity. Support, oversee, and manage the performance and productivity of the team. Assist with annual budget preparation for the department. Coordinate the resolution of all escalated and trended issues. Conduct monthly meetings with key third–party carriers and vendors to discuss reimbursement issues and payer publication notices affecting claims processing changes. Manage the department dashboard and design action plans as issues are identified within the department. Develop, direct, and facilitate ongoing programs for staff development, training, education, and retention when needed for new and existing employees, mentor, and develop a long-term succession plan for future growth. Ensure all tools needed to perform job functions are available. Routinely assess adequacy of tools and implement new tools, utilizing a project management approach as needed. Meet with the Supervisors/Team Leads to verify that all normal business operations are occurring timely, accurately, and the outcome is effective and aligned to maximize operational and financial performance. Assist with escalated patient concerns and questions. Create an environment that supports and respects diversity to promote creative problem solving. Maintain organizational policy and procedure including rules of conduct. Participate on regional committees which govern the organization’s actions and decisions regarding corporate compliance with regulatory guidelines and requirements. Provide ongoing informal and formal feedback to direct reports consistent with organizational policies and procedures.
The Registered Nurse (RN) Per Diem provides high-quality patient care and applies nursing knowledge to ensure effective medical care and positive patient outcomes on a per diem basis. While working under close supervision, this role works collaboratively with the healthcare team and seeks guidance from senior medical professionals to address challenging circumstances to ensure optimal patient care on designated daily shifts. Essential Job Function: • Assists in conducting patient assessments, examinations, and treatments to contribute to comprehensive and personalized patient care on a day-to-day basis. • Supports the analysis of patient data to guide medical decisions, treatment plans, and interventions. • Helps implement prescribed medical interventions and treatments to ensure strict adherence to protocols and promote patient safety. • Collaborates with the interdisciplinary healthcare team to facilitate communication and coordination of care to improve patient outcomes. • Seeks guidance and advice from senior medical professionals on complex patient situations and challenging healthcare circumstances to ensure optimal patient care. • Performs other duties as assigned. Education: • Required: Associate Degree in Nursing. • Preferred: Bachelors Degree in Nursing. Experience: • Required: 1 year as a Registered Nurse with 1 year in a clinical specialty as defined by ANCC or national nursing organizations. Licensure/Certification/Listing: • Required: Registered Nurse license in North Carolina or a Compact state; BLS (CPR)-American Red Cross or AHA Healthcare Provider.
What We Offer: RN Pediatrics Location: Winston‑Salem, NC Department: Forsyth Peds Assoc/Westgate Full Time - Mon-Fri 8am-5pm The Triage team member provides patient support by assessing needs, routing inquiries appropriately, and ensuring timely access to care. This role includes both administrative triage duties and hands-on clinical responsibilities through regular rotation on the clinical floor. The position supports providers, assists with patient flow, and promotes high-quality, patient-centered care. What we offer: Day 1 medical, dental, vision Future Forward tuition support Mental health and wellbeing support What We're Looking For: Education: 4 Year / Bachelors Degree, preferred. Graduate of an accredited school of nursing required. If your RN nursing license has been inactive, retired or lapsed for five years or more and you have not been licensed in another state during the last five years, successful completion of a Board approved refresher course is required prior to reactivating or reinstating your license. In order to be considered for current licensure status, you must apply for reinstatement within one year of completing the refresher course. Experience: One year relevant experience, preferred. Licensure/Certification: Current RN licensure in appropriate state, required. ACLS, PALS, BAT and DOT, preferred. What You'll Do: Perform patient triage via phone or in-person, assessing symptoms, determining urgency, and directing patients to appropriate care. Provide clinical support during floor rotations, including rooming patients, obtaining vital signs, and preparing exam rooms. Complete documentation accurately in the EMR, including triage notes and encounter details. Serve as a resource for general patient inquiries, test results, and care instructions.
The Medical Assistant Certified delivers team-based patient care under the direction of a Provider, following established care plans that support each patient’s needs. Working under close supervision in an outpatient setting, this role performs routine clinical and administrative tasks to assist providers and the care team. The Medical Assistant helps maintain safe, timely, and efficient clinic operations by supporting daily patient care activities and workflow.Essential Job Functions Clinical Support • Supports basic patient data collection by gathering and documenting biological, psychological, social, and cultural information under close supervision. • Prepares patients and standard equipment for routine clinical procedures, ensuring comfort and readiness. • Assists with preventive care activities, including basic screenings and health maintenance reminders. • Identifies and reports potential abnormal findings to the provider or supervising team member. • Follows established clinical protocols based on the patient’s reason for visit, seeking guidance as needed. • Performs routine clinical procedures after completing required training and demonstrating competency; may include point of care testing and basic diagnostic support. • Maintains exam rooms by cleaning, restocking supplies, and ensuring a safe, organized environment. • Assists with specimen collection, labeling, and routing according to established procedures. • Documents clinical information accurately and promptly in the electronic medical record under supervision. • Administers medications, including immunizations and other basic treatment modalities, following organizational policies, medical assisting standards, and the rights of medication administration under direct provider supervision. Administrative Support • Assists with appointment scheduling and basic patient check-in/checkout tasks. • Supports pre-certification, referral and prior authorization processes by gathering information and routing requests as directed. • Manages simple incoming patient calls and messages using standard scripts and standing protocols. • Performs basic EMR navigation for documentation, orders, and patient communication under supervision. • Assists with tracking and restocking clinical supplies. • Performs other duties as assigned. Safety Compliance • Follow protocols, infection control guidelines, and regulatory requirements. • Reports safety and compliance concerns promptly. Minimum Qualifications: Education: • Required: High school diploma or equivalent. • Preferred: Completions of Medical Assistant Program Experience: RequiredNo prior Medical Assistant experience required Preferred: • Up to 1 year of experience in a clinical or ambulatory setting preferred • Completion of medical assistant program including clinical rotation and physician office experience. • Prior work, educational or volunteer experience requiring customer service, team collaboration and attention to detail Participation in a clinical orientation, competency evaluation, and ability to pass a clinical skills assessment and medication administration test within ninety (90) days of hire, and within 3 attempts. Licensure/Certification/Listing: • Required: Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), American Allied Health - RMA(AAH), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Workers Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), American Medical Certification Association (AMCA) • BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Registered Nurse (RN) delivers high-quality patient care and ensures positive patient outcomes through the compassionate and efficient application of nursing knowledge. Working under general supervision, this role promotes professional nursing practice by coordinating patient care through the nursing process and multidisciplinary collaboration. Essential Job Function • Reviews patient needs and conditions to deliver nursing care in assigned unit to ensure that every patient receives the direct and proper care needed. • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans. • Prepares nursing processes, such as medication administration and treatments to provide comprehensive and effective patient care. • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies. • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care. • Collaborates with interdisciplinary care team to ensure effective care planning. • Performs other duties as assigned. Education • Required: Associates Degree in Nursing • Preferred: Bachelors Degree in Nursing Experience • Required: 1 year as a Registered Nurse • Preferred: 1 year in a clinical specialty as defined by ANCC or national nursing organizations Licensure/Certification/Listing • Required: Registered Nurse license in North Carolina or a Compact state, BLS (CPR)-American Red Cross or AHA Healthcare Provider
Department: 34102 High Point Medical Center - Nursing Float Pool Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: 3 12 hour shifts weekly 7am-7pm Weekend rotation Pay Range: $38.20 - $57.30 Where You Will Work: The float staff provide flexible, skilled nursing care across multiple units (primarily acute care and intermediate level care) within High Point Medical Center, stepping in to support staffing needs and maintain safe patient care. They adapt quickly to different patient populations, workflows, and clinical environments while upholding hospital standards and best practices. We’re Looking For: Completion of an accredited or approved program in nursing Registered Nurse license issued by the state of North Carolina Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association Advance Cardiac Life Support (ACLS) required NIHSS required 2 years of RN experience preferred What You’ll Do: As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures. Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum. About This Location: High Point Medical Center, part of Atrium Health Wake Forest Baptist, is deeply rooted in the High Point community. Our strong sense of commitment extends to patient care, where we strive to meet all the needs of our patients—right here at home. Our 351-bed hospital serves the residents of High Point and surrounding areas providing a wide range of patient- and family-centered care backed by the expertise of a nationally recognized academic medical center. Our hospital offers a full range of hospital-based services, including emergency services, cardiovascular services, vascular surgery, general surgery (including robotics), bariatric surgery, neurosurgery, orthopedic and spine surgery, women’s services (OB, GYN surgery, and GYN oncology), behavioral health, and inpatient rehabilitation. Be the nurse who redefines care. At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all. Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Ready to Take the Next Step: Apply Now! This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. The Registered Nurse (RN), a member of Advocate Health Nursing Professional Governance community, provides high- quality, patient-centered care through evidence-based practice, clinical expertise, and compassionate care delivery in an acute care setting. The RN collaborates with interdisciplinary teams, advocates for patient needs, and upholds professional practice standards to promote optimal health outcomes.
The Medical Assistant Certified provides team-based patient care as directed by the Provider and according to standard plans of care appropriate to the patient's condition, needs, and/or age. Working under close supervision, this role provides support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes and care.Essential Job FunctionAssists in collection of patient data including biological, psychological, social, and cultural factors.Enters data, such...
The Mental Health Technician Nurse Secretary helps provide therapeutic services to psychiatric patients under Trauma Informed Care principles in accordance with the Registered Nurse's directions and the established treatment plan. Working under general supervision for routine situations, this role serves psychiatric patients across the life span through various treatment programs, such as educational groups and 1:1 interaction. Essential Job Function: • Observes and reports changes in patient symptoms and behaviors to the Registered Nurse in order to make necessary changes to the care plan. • Helps communicate effectively and graciously with patients and families to keep them involved in the care process, including through the facilitation of patient educational groups. • Performs safety checks and environmental rounds, documenting procedures and updating the Registered Nurse with progress. • Checks supply stocks in order to meet patient and nursing needs and budgetary constraints in line with the department goals. • Supports the provision of patient care as delegated by the Registered Nurse, including measuring vital signs and capillary blood glucose, preparing EKGs, transporting patients, and assisting with ambulation elimination needs. • Responds to verbal and nonverbal communication from psychiatric patients in order to communicate empathetically and meet needs. • Performs other duties as assigned. Education: • Required: High School Diploma or equivalent. • Preferred: Successful completion of Nursing Assistant Certificate and/or Associates degree in human service field preferred. Experience: • Preferred: A minimum of one year of experience in behavioral health field or health care field. Licensure/Certification/Listing: • Required: BLS (CPR)-American Red Cross or AHA Healthcare Provider; STARR (verbal and physical de-escalation) to be successfully completed within the first 30 days of hire date. • Preferred: Listed as a Nursing Aide I with the North Carolina Division of Facilities Services; Certification through American Association of Psychiatric Technician NCPT Certification Level I-II.
Department: 35207 High Point Medical Center - Nursing: Telemetry: 6 South Neuro Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: 3 12 hour shifts weekly 7pm-7:30am Every third weekend or 4 weekend shifts in a six week schedule Pay Range: $19.80 - $29.70 The Nursing Assistant I performs designated basic patient care and related nursing tasks to provide optimal/quality care consistent with Hospital mission and Nursing philosophy, goals, standards, and bylaws. Assists the Licensed Nurse in the implementation of nursing care in predictable, uncomplicated, and stable patient situations as directed. Neuro-Telemetry (6 South) is a 36 bed progressive care and designated stroke unit that has a patient population with a variation of medical needs and diagnoses. What You’ll Need: High School Diploma or GED required Successful completion of a North Carolina Board of Nursing Aide I approved training program/competency evaluation required Nurse Aide I Registration Division of Facility Services Nurse Aide I Registry Required American Heart Association or American Red Cross Basic Life Support (BLS) certification required Job Specific Duties: Patient Observation: Observes and reports the patient's general appearance/behavior/response to basic care, procedures, and treatments. Observes characteristics of patient's urine, stool, and drainage and reports abnormalities/changes. Observes patient receiving intravenous therapy and reports to nurse immediately any disruptions/disconnections/swelling and patient complaints of pain/discomfort at site. Observes and reports skin abnormalities and provides appropriate therapeutic measures. Observes patient care equipment for proper functioning and reports any malfunctions to the Licensed Nurse. Reports to the licensed nurse any abnormal vital signs and changes in patient behavior. Patient Information & Documentation: Obtains and documents patient temperature, pulse, respirations, heart rate, blood pressure, and pulse oximetry as required on admission and throughout hospitalization. Obtains and documents patient heights/weights as required on admission and throughout hospitalization. Measures and documents patient's fluid intake/output accurately. Checks/records patient's diet/activity level/observations/ treatments/nursing care plan on worksheet and gathers all needed equipment in organizing/beginning patient care. Collects urine/stool/sputum specimens as directed by the Licensed Nurse. Patient Care: Maintains patient care environment in a safe and organized manner with necessities within reach. Sets priorities in patient care/delegated treatments and consults nurse when changes occur or assistance is needed. Assists patient with elimination activities (bedpan, urinal, bedside commode, bathroom, bladder/bowel training) as condition indicates/directed by the nurse. Provides hygiene for the incontinent patient. Performs hygienic/comfort measures (complete/partial/tub/sitz bath, occupied/unoccupied bed, back rub, mouth/hair/ skin/nail care, denture care, changing gown, HS care). Performs and documents therapeutic measures (enemas, perineal/catheter care, unsterile heat/cold application, elastic/ therapeutic stockings, glucometers). Checks, turns, and repositions the bedfast/incontinent patient every two hours. Provides 1:1 monitoring of patients as directed. Patient Dietary Assistance: Prepares patient for meals and assists or feeds patient and documents percentage eaten on Patient Care Profile. Maintains fresh water and distributes juices/nourishments/ dietary supplies as directed/requested by patient. Forces or restricts fluids as ordered/directed. Patient Transfer/Discharge: Assists in the admission/transfer/discharge process and safe management of personal belongings. Assists patient in ambulation, transfer to chair/stretcher/ commode and uses lifts as needed. Patient Environment: Maintains unit and patient care environment in a clean and neat manner by emptying linen hampers, trash receptacles and cleaning the refrigerator as directed by the Licensed Nurse. Changes linens for occupied/unoccupied beds and maintains clean, dry, wrinkle-free linens according to patient needs. Obtains and/or returns supplies (i.e., blood, medications, etc.) and equipment as requested. Call Lights: Answers call lights. Teamwork& Support: Assists in the standard pre-operative/post-operative care procedures as directed by the Licensed Nurse. Performs surgical/orthopedic skin preps and surgical scrubs as needed. Performs post-mortem care as needed. Demonstrates initiative in seeking out patient care/unit maintenance tasks/assisting co-workers. Completes unit assignments on patient assignment sheet as indicated by Charge Nurse/Unit Coordinator. Reports to oncoming Nursing Assistant regarding work completed and work to be done. Customer Focus: Ensures excellent customer service to patients including excellent communication, treating them in a caring manner, being timely regarding treatment and being professional in their care. Promotes department to physicians, hospital and community in a positive manner at all times Meetings & Updates: Promotes a positive work environment with co-workers and other customers. Attends/participates in a minimum of 75% of unit staff meetings. Attends a minimum of 2 hours of continuing education programs (100% completion of mandatory programs).Reviews memos/communication book/bulletin boards/ minutes of staff meetings to maintain current knowledge of hospital communications. Professionalism: Upholds a professional working relationship at all times and adheres to department rules. Practices teamwork. Other Duties: Performs other duties as assigned by management Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. The Nursing Assistant I performs designated basic patient care and related nursing tasks to provide optimal/quality care consistent with Hospital mission and Nursing philosophy, goals, standards, and bylaws. Assists the Licensed Nurse in the implementation of nursing care in predictable, uncomplicated, and stable patient situations as directed.
Department37203 Wake Forest Baptist Medical Center - Pain Management: BrookstownStatusFull timeBenefits EligibleYesHours Per Week40Schedule Details/Additional InformationMonday- Friday 8:00am -5:00pm Pay Range$21.85 - $32.80Major ResponsibilitiesPrepares and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (i.e., chief complaint, allergies, and/or medications). Monitors and completes Clinical Integration/ Quality Improvement meas...