The Clinical Practice Specialty Registered Nurse (RN) provides exceptional care and support across various clinical settings. Working under minimal supervision, this role ensures the delivery of high-quality specialty patient care and supports the strategic success of healthcare initiatives for that service line. Specialty Care is office based only and includes the following: Oncology, Allergy, Geriatrics, Pulmonary, Dermatology, Urgent Care, and Endocrinology as well as Cardiology, Neurology, Rheumatology, Occupational Medicine, GYN only, ENT, Vascular, Psychiatry, APPs in Community Care Clinic, Wound Care and Patient Care Clinic settings. Essential Job Function: • Reviews patient needs and conditions to deliver nursing care in assigned clinical settings to ensure that every patient receives the direct and proper care needed. • Analyzes patient information, including medical history, diagnostic results, and current condition, to develop individualized nursing care plans. • Prepares nursing processes, such as medication administration, management and access of vascular devices and treatments to provide comprehensive and effective patient care. • Administers medications and treatments, follows established protocols and guidelines to ensure safe handling of hazardous/non-hazardous medications, to ensure patient and staff safety. • Reconciles medical records to ensure accuracy and compliance with regulatory standards and organizational policies. • Evaluates patient response to interventions and identifies any additional interventions needed to meet defined goals of care. • Collaborates with interdisciplinary care team to ensure effective care planning. • Serves as a knowledgeable resource and mentor, providing guidance, education, and support to colleagues and staff members to promote a culture of continuous learning. • Performs other duties as assigned. Education: • Required: Associate degree in nursing, For Oncology RNs Specialty Competency eligible within 3 months of hire. • Preferred: Bachelors Degree in Nursing, For Oncology RNs Specialty Competency eligible within 3 months of hire. Experience: • Required: 1 year as a Registered Nurse with 1 year in a clinical specialty hired as defined by ANCC or national nursing organization. Licensure/Certification/Listing: • Required: Registered Nurse license in North Carolina or a Compact state BLS (CPR)-American Red Cross or AHA Healthcare Provider. • Preferred: Certification in Specialty eligible within 1 year of hire.
Department: 11926 Regional Non Enterprise Corporate - Public Safety Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Position is based at our Winston Salem location M-F 8am-5pm Pay Range: $44.15 - $66.25 Major Responsibilities Ensures accurate, timely, and actionable information is available to leadership to support strategic and operational decision-making. Presents insights, trends, and findings in clear, executive-level formats. Collects, cleans, analyzes, and interprets data from multiple systems and sources to identify trends, risks, opportunities, and performance gaps. Develops and manages dashboards, scorecards, key performance indicators (KPIs), and performance reports using business intelligence tools. Applies appropriate analytical techniques, statistical methods, and tools based on data requirements and business needs. Serves as an internal consultant by providing data interpretation, evaluation, and recommendations for process and program improvements. Supports planning, execution, and monitoring of programs and initiatives to ensure alignment with organizational goals, timelines, and metrics. Assists with the development, documentation, and continuous improvement of operational processes, policies, and procedures. Conducts regular reviews and audits of program performance and develops mitigation or improvement plans as needed. Collaborates with cross-functional teams to define requirements, implement solutions, and support adoption of data-driven best practices. Education Bachelor’s degree in data analytics, business, computer science, information systems, statistics, economics, or a related field. Certification / License Must possess a valid driver’s license. Work Experience Five years of professional experience in data analysis, program management, business analysis, or process improvement, OR a Master’s degree. Experience supporting enterprise-level initiatives, analyzing complex datasets, and communicating insights to diverse audiences. Knowledge, Skills, and Abilities Proficiency in data analysis and reporting using relational databases Experience with data visualization and business intelligence tools (e.g., Power BI, Tableau, or equivalent) Strong analytical, problem-solving, and critical thinking skills Experience working with large datasets, performance metrics, and KPIs Ability to translate complex data into clear, actionable insights Strong written and verbal communication skills for technical and non-technical audiences Proficiency in Microsoft Excel and standard productivity tools Ability to manage multiple priorities, deadlines, and stakeholders Physical Requirements and Working Conditions Hybrid role requiring a combination of in-office and remote work Occasional local travel may be required Ability to work in a fast-paced, deadline-driven environment Self-directed, detail-oriented, and adaptable with strong organizational skills Disclaimer All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description does not state or imply that these are the only duties to be performed. Employees are required to follow all job-related instructions and perform other duties as requested by their leaders. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Provides data analysis, reporting, and audit support to departmental leadership by ensuring data accuracy, consistency, and compliance across reporting and operational systems. Conducts regular audits, develops standardized reporting, and delivers insights that support accountability and continuous improvement.
The Nursing Technician supports the Registered Nurse through observing and documenting patient conditions. Working under close supervision, this role assists with patient support through progressive mobility and assistance with daily tasks as needed. Essential Job Function: • Supports patients with daily living tasks, including meals, personal care, and progressive mobility in order to support the recovery and plan of care. • Assesses patients quality of life related to nutrition, hydration, and elimination in order to distribute resources and anticipate patient needs. • Admits, transfers, and discharges patients in order to move them to the appropriate locations in line with the plan of care. • Assists with clinical procedures, including monitoring blood glucose, recording vital signs, obtaining EKGs, applying restraints, and attending to elimination needs to provide comfortable care for patients. • Helps to maintain unit inventories of supplies and medical equipment in order to ensure a clean and safe environment in adherence to the National Patient Safety Goals. • Checks that fall-risk patients have the appropriate arm bands, socks, and signage to ensure physical safety. • Helps document all clinical procedures, patient interactions, and medication use to maintain a detailed patient history. • Responds promptly to delegation from registered nurse staff and shares patient observations to ensure efficient collaboration. • Performs other duties as assigned. Education: • Required: High School Diploma or equivalent. Experience: • Required: None Licensure/Certification/Listing: • Required: Certification required by State of North Carolina DHHR. Nurse Aide Certification required. BLS (CPR)-American Red Cross or AHA Healthcare Provider.
Department: 34401 Lexington Medical Center - Nursing: Med Surg Unit A Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: Three 12 hr shifts per week (7p-7a) with weekend requirements of every third weekend. Pay Range: $38.20 - $57.30 A sign-on bonus is available to applicants who have not received a sign-on bonus from the organization for another role within the past 24 months. Where You’ll Work Atrium Health Wake Forest Baptist – Lexington Medical Surgical & Telemetry (Unit A) Unit A is a 45-bed Medical-Surgical and Telemetry unit providing comprehensive care for adult patients with diverse medical and surgical needs, including those requiring continuous cardiac monitoring. Our team fosters a collaborative, supportive culture grounded in patient safety, evidence-based practice, and compassionate care. What sets Unit A apart is our commitment to professional growth and teamwork, paired with advanced telemetry capabilities to effectively manage complex conditions. We’re Looking For: Completion of an accredited or approved program in nursing Registered Nurse license issued by the state of North Carolina Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association More than 1 year of RN experience What You’ll Do: As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures. Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum. About This Location: Lexington Medical Center, part of Atrium Health Wake Forest Baptist Health, offers world-class care close to home in Lexington, NC. Our 94-bed hospital provides advanced services in orthopedics, general surgery, ENT, stroke, and cancer care. Our outpatient expertise includes digestive health services, a state-of-the-art rehabilitation department, a diagnostic imaging center and wound care center—all supported by the resources of a nationally recognized academic medical center. Be the nurse who redefines care. At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all. Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together . Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. The Registered Nurse (RN), a member of Advocate Health Nursing Professional Governance community, provides high- quality, patient-centered care through evidence-based practice, clinical expertise, and compassionate care delivery in an acute care setting. The RN collaborates with interdisciplinary teams, advocates for patient needs, and upholds professional practice standards to promote optimal health outcomes.
Department: 34000 Lexington Medical Center - Administration: Nursing Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: This position is for 7p-730a and requires teammate to work every third weekend. Holiday rotations are also required. Pay Range: $44.15 - $66.25 EDUCATION/EXPERIENCE: Graduation from an accredited school of nursing, BSN, BS or MSN required. Masters degree in a related field preferred. Three years acute care (Emergency, Medical-Surgical, or Critical Care) nursing experience and three years supervisory or leadership experience required. LICENSURE, CERTIFICATION, and/or REGISTRATION: Current license as a Registered Nurse in the State of applicable state. Certification within one year of hire required. BCLS required. Advanced Cardiac Life Support (ACLS) or Pediatric Advanced Life Support (PALS) may be required within one year. ESSENTIAL FUNCTIONS: Ensures administrative continuity to staff, patients, and families while acting as a liaison for the hospital executive director on call and the patient care services management team. Aware of and responds to activities occurring within the entire house during assigned work hours. Collaborates with Nursing Management and Nursing Staffing Office provides primary leadership in the appropriate placement of nursing staff for staffing decisions during assigned hours. Analyzes trends in utilization of resources and recommends changes to Nursing Director and/or Nurse Manager. Provides consultation to ensure appropriate and timely placement of patients in conjunction with the Admitting Office, Bed Management, Clinics and patient care areas. Coordinates and conducts Daily Debriefings including weekends and holidays. Initiates decision to escalate capacity management plan when necessary and communicates this information accordingly. Collaborates with physicians, nurses and ancillary staff to resolve clinical/operational issues. Teams with Hospitalists in a co-management model to facilitate communication and throughput within the organization. Serves as a resource for policies, standards, and performance issues. Provides disciplinary counsel as appropriate and communicates to the Nurse Manager and/or Nursing Director as appropriate. Serves as a resource for patient care quality, compliance and regulatory standards. Initiates action for resolution and notifies Nurse Manager and/or Nursing Director for follow up. Serves as on-site liaison for Hospital Administrator on-call. Provides information to the Office of Communications Marketing and Media regarding patients or situations of interest to the media. Communicates in an effective, positive and professional manner, role-modeling behaviors congruent with Caring Science. Serves as on-site liaison for resolution of Service Excellence issues. Ensures a biogenic environment that stimulates the ongoing professional development of staff in accordance with the principles of Shared Governance, Caring Science, and professional practice. Develops and fosters relationships that support the continuous enhancement of care delivery, and patient and staff satisfaction through a professional practice environment of mutual respect. Ensures that the hospital disaster plans and policies are followed throughout the hospital and coordinates activities as needed. Represents the Chief Nursing Officer/Directors of Nursing with on-site operational and clinical leadership after normal business hours. SKILLS/QUALIFICATIONS: Negotiation and conflict resolution skills Resilient and flexible in a changing environment Functions effectively under stressful and difficult situations Excellent and effective oral and written communication skills Ability to work effectively with the team WORK ENVIRONMENT: Clean, well-lit and comfortable climate Potential exposure to contamination with bloody or bodily fluids, requiring protective equipment Highly stressful, dynamic conditions Manage multiple tasks simultaneously, defining details, sending and receiving clear and accurate verbal communication May be required to be on standby and work extended shifts Required Protective Equipment: eye/face protection, gown, mask, gloves PHYSICAL REQUIREMENTS: 0%35%65%tototo35%65%100%N/AActivityXStandingXWalkingXSittingXBendingXReaching with armsXFinger and hand dexterityXTalkingXHearingXSeeingLifting, carrying, pushing and or pulling:X20 lbs. maximumX50 lbs. maximumX100 lbs. maximum Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Works in conjunction with physicians, hospital staff, and departments to prioritize admissions to the most appropriate bed available, based upon medical necessity and admission criteria. Communicates with all departments, as appropriate, to maximize efficiency and expedite the admission, transfer and discharge processes. Acts independently to provide crisis management, interpret policy, and make timely decisions that directly affect patient care. Serves as the administrative liaison to patients, families, WFUBMC employees, and external customers.
The Nursing Technician supports the Registered Nurse through observing and documenting patient conditions. Working under close supervision, this role assists with patient support through progressive mobility and assistance with daily tasks as needed. Essential Job Function: • Supports patients with daily living tasks, including meals, personal care, and progressive mobility in order to support the recovery and plan of care. • Assesses patients quality of life related to nutrition, hydration, and elimination in order to distribute resources and anticipate patient needs. • Admits, transfers, and discharges patients in order to move them to the appropriate locations in line with the plan of care. • Assists with clinical procedures, including monitoring blood glucose, recording vital signs, obtaining EKGs, applying restraints, and attending to elimination needs to provide comfortable care for patients. • Helps to maintain unit inventories of supplies and medical equipment in order to ensure a clean and safe environment in adherence to the National Patient Safety Goals. • Checks that fall-risk patients have the appropriate arm bands, socks, and signage to ensure physical safety. • Helps document all clinical procedures, patient interactions, and medication use to maintain a detailed patient history. • Responds promptly to delegation from registered nurse staff and shares patient observations to ensure efficient collaboration. • Performs other duties as assigned. Education: • Required: High School Diploma or equivalent. Experience: • Required: None Licensure/Certification/Listing: • Required: Certification required by State of North Carolina DHHR. Nurse Aide Certification required. BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Medical Assistant Certified delivers team-based patient care under the direction of a Provider, following established care plans that support each patient’s needs. Working under close supervision in an outpatient setting, this role performs routine clinical and administrative tasks to assist providers and the care team. The Medical Assistant helps maintain safe, timely, and efficient clinic operations by supporting daily patient care activities and workflow.Essential Job Functions Clinical Support • Supports basic patient data collection by gathering and documenting biological, psychological, social, and cultural information under close supervision. • Prepares patients and standard equipment for routine clinical procedures, ensuring comfort and readiness. • Assists with preventive care activities, including basic screenings and health maintenance reminders. • Identifies and reports potential abnormal findings to the provider or supervising team member. • Follows established clinical protocols based on the patient’s reason for visit, seeking guidance as needed. • Performs routine clinical procedures after completing required training and demonstrating competency; may include point of care testing and basic diagnostic support. • Maintains exam rooms by cleaning, restocking supplies, and ensuring a safe, organized environment. • Assists with specimen collection, labeling, and routing according to established procedures. • Documents clinical information accurately and promptly in the electronic medical record under supervision. • Administers medications, including immunizations and other basic treatment modalities, following organizational policies, medical assisting standards, and the rights of medication administration under direct provider supervision. Administrative Support • Assists with appointment scheduling and basic patient check-in/checkout tasks. • Supports pre-certification, referral and prior authorization processes by gathering information and routing requests as directed. • Manages simple incoming patient calls and messages using standard scripts and standing protocols. • Performs basic EMR navigation for documentation, orders, and patient communication under supervision. • Assists with tracking and restocking clinical supplies. • Performs other duties as assigned. Safety Compliance • Follow protocols, infection control guidelines, and regulatory requirements. • Reports safety and compliance concerns promptly. Minimum Qualifications: Education: • Required: High school diploma or equivalent. • Preferred: Completions of Medical Assistant Program Experience: RequiredNo prior Medical Assistant experience required Preferred: • Up to 1 year of experience in a clinical or ambulatory setting preferred • Completion of medical assistant program including clinical rotation and physician office experience. • Prior work, educational or volunteer experience requiring customer service, team collaboration and attention to detail Participation in a clinical orientation, competency evaluation, and ability to pass a clinical skills assessment and medication administration test within ninety (90) days of hire, and within 3 attempts. Licensure/Certification/Listing: • Required: Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), American Allied Health - RMA(AAH), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Workers Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), American Medical Certification Association (AMCA) • BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Registered Nurse (RN) Per Diem provides high-quality patient care and applies nursing knowledge to ensure effective medical care and positive patient outcomes on a per diem basis. While working under close supervision, this role works collaboratively with the healthcare team and seeks guidance from senior medical professionals to address challenging circumstances to ensure optimal patient care on designated daily shifts. Essential Job Function: • Assists in conducting patient assessments, examinations, and treatments to contribute to comprehensive and personalized patient care on a day-to-day basis. • Supports the analysis of patient data to guide medical decisions, treatment plans, and interventions. • Helps implement prescribed medical interventions and treatments to ensure strict adherence to protocols and promote patient safety. • Collaborates with the interdisciplinary healthcare team to facilitate communication and coordination of care to improve patient outcomes. • Seeks guidance and advice from senior medical professionals on complex patient situations and challenging healthcare circumstances to ensure optimal patient care. • Performs other duties as assigned. Education: • Required: Associates degree in nursing. • Preferred: Bachelors degree in nursing. Experience: • Required: 1 year as a Registered Nurse with 1 year in a clinical specialty as defined by ANCC or national nursing organizations. Licensure/Certification/Listing: • Required: Registered Nurse license in North Carolina or a Compact state; BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Radiologic Technologist performs medical exams using X-rays or other diagnostic imaging examinations on patients to create images of specific parts of the body. The images are then interpreted by a doctor for diagnosis and monitoring of disease. Working under direct supervision, this position prepares patients for the exams, moves patients to the correct position, operates the equipment, and uses their knowledge and skill to minimize the radiation dose to the patient. Essential Job Function: • Follows instructions from physicians regarding which area of the patient’s body needs imaging. • Talks the patient through the procedure and answer questions to lower their anxiety and increase their understanding of the procedure. • Positions the patient correctly and adjusts the imaging equipment to the specified position to create quality images of specific parts of the body. • Prevents unnecessary radiation exposure both to themselves and to the patient. • Follows correct techniques and procedures such as patient shielding to ensure adherence to ensure accurate and reliable diagnostic imaging services. • Completes required documentation for each procedure to ensure proper patient records and facilitate seamless communication among healthcare providers. • Performs other duties as assigned. Education: • Required: High School Diploma or equivalent; Graduate of a Radiology, Imaging or related educational program. Experience: Licensure/Certification/Listing: • Required: ARRT (R) | Radiologic Technologist - DxBLS (CPR)-American Red Cross or AHA Healthcare.
The Patient Access ED Registration Specialist is the first point of contact and creates a welcoming environment to include anticipation and action on the needs of our internal and external customers in the emergency department care setting. The role is responsible for accurately identifying patients and completing demographic, financial, regulatory and medical information.Training for this position requires one week of initial training, Monday through Friday from 8 AM to 5:00 PM, followed by several weeks of evening shadowing in the department. Essential Job Function: • Utilizes tools and resources to perform responsibilities accurately and efficiently to obtain and enter required information for registration into the electronic health system. • Follows prescribed procedures for positive identification and medical record number assignment and reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information. • Ensures EMTALA compliant registration steps are taken for emergency department patients. • Identifies patients who present with critical symptoms and activates clinical protocols. • Ensures ALL appropriate regulatory signatures are obtained. • Thoroughly and accurately documents insurance verification information, identifying deductibles, copayments, coinsurance, and policy limitations and verifies patient liabilities with payers, calculates patient payment, requests payment at the time of registration and documents in the EHR. • Consistently displays good customer service behaviors to ALL patients and visitor to promote positive patient experiences. • Assists patients to their destination as needed and manage patient visitor flow according to hospital policy and safety guidelines. • Performs other duties as assigned. Education: • Required: Associate degree in healthcare administration, medical office administration, or related field required.4 Years related experience in lieu of associates degree. Experience: • Required: 1 year experience in a healthcare setting, particularly in patient registration, insurance verification, or a similar administrative role. Licensure/Certification/Listing: • Preferred: Certification in healthcare administration (e.g., Certified Healthcare Access Associate – CHAA).