Department: 01120 WFBMG Wake Forest Health Network: Archdale - Family Medicine Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday- Friday 8-5 Pay Range: $20.80 - $31.20 EDUCATION/EXPERIENCE: High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred. REPORTS TO: Supervisor or Manager LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A ESSENTIAL FUNCTIONS: 1. Greets patients arriving for their appointments. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. 2. Ensures all patient demographic and insurance information is complete and accurate 3. Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred 4. Verifies insurance benefits. Obtains, calculates and collects the patient?s out of pocket financial liability. Requests and collects past due and present balances or estimates due 5. Follows the Financial Clearance policy for non-urgent patient services if financial clearance has not been completed or authorization has not been obtained, when appropriate 6. Identifies patients in need of financial assistance and refers patients to Financial Counselor 7. Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility (when applicable) and providing patient with appropriate documents. 8. Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans. 9. Proactively communicates issues involving customer service and process improvement opportunities to management 10. Meets productivity requirements to ensure excellent service is provided to customers 11. Meets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements. 12. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information SKILLS & QUALIFICATIONS: Ability to identify and understand issues and problems. Examines data and draws logical conclusions based on information available Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations and comply with updates on insurance pre-certification requirements Mathematical aptitude, effective oral and written communication skills and critical thinking skills Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral, pre-certification and authorization processes. Ability to speak effectively to customers or employees of the organization; presents a pleasant, professional demeanor and image during telephone conversation Ability to handle sensitive and confidential information according to internal policies Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Experience with Microsoft Outlook, Word and Excel and ADT software Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages Must be able to work with minimal supervision, to problem solve in a high profile and high stress area and interact positively with all internal and external customers while possessing the ability to determine priority of work WORK ENVIRONMENT: Exposed to a normal office environment. Must be able to sit the majority of the workday. Occasionally lifts up to 10 lbs. Operates all equipment necessary to perform the job Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information, obtaining pre-certification or authorization as required, and entering all necessary information into Wake Forest Baptist Medical Center (WFBMC) ADT system. The PSR is responsible for informing the patient of their estimated liability, collecting patient liabilities, identifying patients in need of financial assistance and referring patients to financial counseling as necessary. This position requires multi-tasking and effective problem solving skills. It is expected that the PSR will foster positive relationships with all patients in an effort to provide quality service.
Department: 11918 Lexington Medical Center - Plant Operations Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: M-F 8-4:30 with on-call rotation Pay Range: $26.55 - $39.85 It's More Than a Job, It's a Calling! Position: Maintenance Technician II Location: Atrium Health Lexington Medical Center; Lexington, NC. Full Time; 1st shift 8am-4:30pm, Monday-Friday, with on call rotation. Major Responsibilities: Performs facility and equipment maintenance in accordance with applicable codes and standards. Documents through use of the computerized maintenance management system (CMMS). Proficient level of skill to maintain, troubleshoot and repair mechanical equipment such as motors, pumps, conveyors, doors, fans, boilers, heat exchangers, controls, etc. within defined parameters and with a moderate level of guidance/assistance. Proficient level of skill to maintain, troubleshoot and repair patient care equipment such as beds, wheelchairs, carts, tables, etc. where not maintained by other departments Proficient level of skill to maintain, troubleshoot and repair mechanical/electrical systems such as pneumatic tube, HVAC, refrigerators/freezers, ice machines, commercial kitchen equipment, electrical, plumbing, piped medical gas systems, specialized water systems etc. within defined parameters and with a moderate level of guidance/assistance. Performs other routine to moderately complex general maintenance functions in the area’s grounds maintenance, carpentry, painting, and snow removal. Respond and make repairs associated with emergencies such as leaks, floods, water outages, fires, power outages, equipment failures, etc. as directed or within defined emergency response plans. Respond to building occupant requests in a timely and professional manner. Performs zone maintenance rounding. Keeps requesters apprised of the status of corrective actions and service requests. Conducts preventive maintenance and performs equipment safety checks. Inspects and repairs fire doors, hardware, firewalls and smoke partitions. Reads blueprints and maintenance manuals to gain knowledge needed to complete assignments. Licensure, Registration, and/or Certification Required: Driver's license required. Education Required: High school diploma or GED equivalent Experience Required: 2-4 Years of Experience in equipment maintenance Knowledge, Skills & Abilities Required: Basic computer skills such as CMMS, building automation system, Microsoft Office. Good communication and interpersonal skills. Physical Requirements and Working Conditions: Must be able to sit, stand, walk, lift, squat, bend, crawl, reach above shoulders, and twist frequently throughout the workday. Must be able to lift up to 15 lbs. from floor to overhead, lift up to 50 lbs. from floor to chest-level, lift and carry up to 50 lbs. at waist height a reasonable distance. Must be able to push/pull with 50 lbs. of force. Exposure to electrical and mechanical hazards and therefore knowledge of safety precautions. Position requires travel. May be exposed to road/weather hazards. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Performs routine, preventative, and general maintenance services that require a general skill in a variety of systems. Perform all tasks with priority and focus on safety of patients, staff, and themselves. Maintains life safety systems and required documentation.
Department: 01120 WFBMG Wake Forest Health Network: Thomasville - Family Medicine Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday- Friday 8am-5pm Pay Range: $20.80 - $31.20 EDUCATION/EXPERIENCE: High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred. ESSENTIAL FUNCTIONS: 1. Greets patients arriving for their appointments. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. 2. Ensures all patient demographic and insurance information is complete and accurate 3. Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred 4. Verifies insurance benefits. Obtains, calculates and collects the patients out of pocket financial liability. Requests and collects past due and present balances or estimates due 5. Follows the Financial Clearance policy for non-urgent patient services if financial clearance has not been completed or authorization has not been obtained, when appropriate 6. Identifies patients in need of financial assistance and refers patients to Financial Counselor 7. Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility (when applicable) and providing patient with appropriate documents. 8. Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans. 9. Proactively communicates issues involving customer service and process improvement opportunities to management 10. Meets productivity requirements to ensure excellent service is provided to customers 11. Meets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements. 12. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information SKILLS & QUALIFICATIONS: Ability to identify and understand issues and problems. Examines data and draws logical conclusions based on information available Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations and comply with updates on insurance pre-certification requirements Mathematical aptitude, effective oral and written communication skills and critical thinking skills Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral, pre-certification and authorization processes. Ability to speak effectively to customers or employees of the organization; presents a pleasant, professional demeanor and image during telephone conversation Ability to handle sensitive and confidential information according to internal policies Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Experience with Microsoft Outlook, Word and Excel and ADT software Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages Must be able to work with minimal supervision, to problem solve in a high profile and high stress area and interact positively with all internal and external customers while possessing the ability to determine priority of work WORK ENVIRONMENT: Exposed to a normal office environment. Must be able to sit the majority of the workday. Occasionally lifts up to 10 lbs. Operates all equipment necessary to perform the job Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information, obtaining pre-certification or authorization as required, and entering all necessary information into Wake Forest Baptist Medical Center (WFBMC) ADT system. The PSR is responsible for informing the patient of their estimated liability, collecting patient liabilities, identifying patients in need of financial assistance and referring patients to financial counseling as necessary. This position requires multi-tasking and effective problem solving skills. It is expected that the PSR will foster positive relationships with all patients in an effort to provide quality service.
Department: 01220 WFBMG University Group Practice: WFBMC Main - Internal Medicine Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday to Friday 8-5 Pay Range: $28.55 - $42.85 EDUCATION/EXPERIENCE: Bachelor's degree with one year experience in the field or related area; or, an equivalent combination of education and experience required. LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A ESSENTIAL FUNCTIONS: Manages daily operations of a Medical Center residency program. Assists program director by serving as a liaison for the program trainees and ongoing program activities. Provides administrative support to program director and residents including program policies and procedures. Represents program director in meetings and other administrative affairs as needed. Understands the Accreditation Council for Graduate Medical Education (ACGME) requirements for program requirements. Analyzes and suggests specific changes and modifications. Coordinates completion of Program Information Form (PIF) for ACGME site review and Internal Graduate Medical Education (GME) Program Review. Prepares and maintains program records for program accreditation. Coordinates the recruitment, orientation, and graduation processes in the residency/fellowship training program. This includes the interview process, ranking, and post-match administration. Utilizes the Electronic Resident Application Service (ERAS) process and submits rank list to National Resident Matching Program (NRMP) and/or San Francisco Match. May be required to conduct resident orientations, provide Medical Center process training, and oversee or coordinate resident rotation schedules. Develops and maintains current resident and alumni educational records. Conducts annual compliance training for all residents and maintains records. Administers educational and residency performance evaluations as required by ACGME. Coordinates various human resources activities, including resident promotions, training verifications, vacation, sick leave, and leave of absence documentation. Initiates contracts and necessary documentation to Medical Staff office for incoming and outgoing residents. Schedules, coordinates, and participates in educational conferences and committee meetings. Monitors and reconciles residency program budget. Serves as contact for various planning committees. SKILLS/QUALIFICATIONS: Solid oral and written communication skills Superior organizational skills Ability to prioritize work independently and meet important deadlines Problem-solving and decision-making skills Goal-setting and long-range planning Knowledge of medical terminology Familiar with a variety of program's concepts, practices, and procedures WORK ENVIRONMENT: Clean, comfortable office environment Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Under general direction, oversees the administration and scheduling of physician residents in a medical environment. Ensures that the activities of the physician residents meet the needs for training and accreditation in accordance with the Accreditation Council for Graduate Medical Education (ACGME). Relies on experience and judgment to plan and accomplish goals. May lead and direct the work of others.
Department: 11868 Non Enterprise Corporate - Design and Construction: Planning Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 40 hour work week. Monday - Friday 8 hours per day. Hybrid onsite, office work with remote hours possible. Pay Range: $51.05 - $76.60 Functions as the interface between the owner's personnel, consulting engineers, architects and construction contractors in the planning, design, construction and occupancy of high complexity facility renovation, addition or new construction projects. Performs a wide spectrum of functions to achieve the functional, quality, scope, schedule and budget goals of the project, including the leadership of the project team. EDUCATION/EXPERIENCE: B.A. or B.S. degree in Health Administration, Engineering, Construction Management, Architecture, Business Management, Civil Engineering or a related discipline with 6 years of experience in healthcare or academic design and construction required or an equivalent combination of education and experience. LICENSURE, CERTIFICATION, and/or REGISTRATION: The Center for Health Design Evidence-Based Accreditation and Certification, and/or The American Society of Healthcare Engineers Certified Healthcare Constructor preferred ESSENTIAL FUNCTIONS: Leads project teams; teaches, mentors and coaches all level project managers Develops, organizes, leads, supports teams, internally and externally Develops, monitors and achieves the scope, budget and schedule of single or multiple projects and/or project portfolios of high complexity Builds organizational capabilities; conducts strategic planning. Incorporates strategic master facility plan information into project development Regularly interfaces with organization's executive leadership. Adapts and executes functional or departmental business plans and contributes to the development of functional or departmental strategies Participates in the design & construction process as the owner representative Develops and monitors benchmarking and performance indicators Produces, obtains and organizes project documentation Develops, sets, monitors and achieves goals Procures and manages external resources Applies current design, construction and project management methodologies and techniques Follows legal and contractual processes Leverages technology to support project delivery Develops, implements and manages design standards Reads, evaluates and interprets design documents Performs other duties as assigned SKILLS & QUALIFICATIONS: Communicate clearly and effectively Recognize and adapt to a variety of situations using self-awareness, self-regulation, humility, motivation, empathy and social skills Effectively and thoroughly plan, organize and prioritize Proficient use project management technologies; MS Office, PDF editors, scheduling applications, internet and collaboration platforms Knowledge of authorities having jurisdiction and their requirements Familiar with typical design and construction contract instruments and legal considerations Understand process improvement fundamentals and their application Take initiative and works independently but also collaboratively Knowledge of the healthcare and research environment to support effective healthcare and research delivery WORK ENVIRONMENT: Work environment consists of four main work locations: Remote or home office On-site office Construction job-site trailer Construction job sites including outdoors, on active construction sites, and in renovation spaces. Must be able to sit, stand, and walk for a major portion of the day. Must be able to climb ladders, kneel, crouch and turn in awkward positions to observe work and conditions. Must be able to climb stairs, walk on uneven or unstable platforms. Must have corrected vision be able to sense vibrations and smells. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Project Manager Senior PDC AHWFB
Department: 36402 Lexington Medical Center - Respiratory Therapy Services Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: 12 Hour night shift, Full Time Nights Pay Range: $30.70 - $46.05 POSITION HIGHLIGHTS: Location: Lexington Medical Center, Lexington, NC Shift Schedule: Full Time Nights YOU’LL NEED: Graduate of an AMA approved two or four-year program for respiratory care or satisfies the requirements as outlined in the admissions policies of the NBRC for registry examinations. Registered Respiratory Therapist (RRT) by the National Board of Respiratory Care (NBRC) and licensed to practice as a RCP in the state of North Carolina required. Basic Life Support (BLS) required. Peds: PALS and NRP required within 90 days of employment. Adult: ACLS required within 90 days of employment. ESSENTIAL FUNCTIONS: Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building. Provides respiratory therapies, following age appropriate standards of care and departmental policies and procedures throughout the hospital. Initiates and maintains mechanical ventilation and airway support following age-appropriate standards of care. Reports routine clinical procedures regarding patients to relief personnel to ensure continuity of care for the patient. Performs and maintains competency for point-of-care testing, as assigned, ensuring compliance with WFBH policies and with applicable state and federal regulations. Provides invasive and non-invasive monitoring to ensure patient safety and appropriateness of care. Maintains professional and technical knowledge and ensures QI to enhance service to customers. Ensures age/developmentally appropriate patient care is provided in accordance with Age-Specific Care Guidelines for the specific age groups served. SKILLS/QUALIFICATIONS: Communication skills including verbal, non-verbal listening skills Ability to provide direct and indirect respiratory care Ability to perform multiple tasks under stress This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. Atrium Health Wake Forest Baptist is seeking dedicated and compassionate Respiratory Therapists to join our dynamic healthcare team within our Lexington, NC campus. As a Respiratory Therapist this is your opportunity to grow, learn, and make a meaningful impact on the lives of our patients and communities.
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success. Essential Job Function • Assists patients through the registration process verifying patient demographics and insurance information to ensure accuracy for payment processing and insurance billing. • Assists new employees with registration workflows. • Follows established protocols for collecting and posting co-pays, payment processing and review of records for bad debt. • Adheres to No Surprise Act. • Responsible for maintaining accurate cash drawer and preparing daily deposits and following practice close processes. • Follows practice scheduling guidelines for single or multiple clinics and return, referral and testing appointments Assists new employees with appointment scheduling. • Follows office procedures for incoming calls, messages, voice mail and email and coordinate follow up where needed. • Manages referrals and obtains pre-certification as needed and notifies pre-cert coordinator for follow up. • Creates a positive guest experience through adherence to Steps of Service protocols. • Deescalates situations when necessary. • Trains new employees on general clerical support; paperwork, medical records, faxes, scans, filing, typing, etc Ensures new patient information is delivered in a timely manner. • Mails new patient packets and contact new patients the day before their scheduled appointment. • Adheres to no show policy, send letters and document no shows in a timely manner. • Performs other duties as assigned Education • Required: High School Diploma or equivalent • Preferred: Graduate of a certified medical office training course Experience • Required: 1 Year clerical experience in medical setting. Proficient in EPIC Cadence/Prelude. Customer Service experience in healthcare setting. Licensure/Certification/Listing
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success. Essential Job Function • Assists patients through the registration process verifying patient demographics and insurance information to ensure accuracy for payment processing and insurance billing. • Assists new employees with registration workflows. • Follows established protocols for collecting and posting co-pays, payment processing and review of records for bad debt. • Adheres to No Surprise Act. • Responsible for maintaining accurate cash drawer and preparing daily deposits and following practice close processes. • Follows practice scheduling guidelines for single or multiple clinics and return, referral and testing appointments Assists new employees with appointment scheduling. • Follows office procedures for incoming calls, messages, voice mail and email and coordinate follow up where needed. • Manages referrals and obtains pre-certification as needed and notifies pre-cert coordinator for follow up. • Creates a positive guest experience through adherence to Steps of Service protocols. • Deescalates situations when necessary. • Trains new employees on general clerical support; paperwork, medical records, faxes, scans, filing, typing, etc Ensures new patient information is delivered in a timely manner. • Mails new patient packets and contact new patients the day before their scheduled appointment. • Adheres to no show policy, send letters and document no shows in a timely manner. • Performs other duties as assigned Education • Required: High School Diploma or equivalent • Preferred: Graduate of a certified medical office training course Experience • Required: 1 Year clerical experience in medical setting. Proficient in EPIC Cadence/Prelude. Customer Service experience in healthcare setting. Licensure/Certification/Listing
The Clinical Practice Specialty Licensed Practical Nurse (LPN) provides nursing support and coordinates with the analysis of patient needs in clinical setting. Working under close supervision, this role assists with documenting patient information, processing recommendations, and handling various administrative tasks to assist in delivering quality patient care. The LPN applies nursing knowledge to ensure effective patient care and positive outcomes. Specialty Care is office based only and includes the following: Oncology, Allergy, Geriatrics, Pulmonary, Dermatology, Urgent Care, and Endocrinology as well as Cardiology, Neurology, Rheumatology, Occupational Medicine, GYN only, ENT, Vascular, Psychiatry, APPs in Community Care Clinic, Wound Care and Patient Care Clinic settings. Essential Job Function: • Assists healthcare professionals to deliver patient care by preparing patients for examination, obtaining vital signs, documenting medical histories, and updating patient records. • Collaborates with the interdisciplinary healthcare team to facilitate communication and coordination of care to improve patient outcomes. • Processes recommendations from healthcare providers, such as medication orders, referrals, and diagnostic tests, to ensure accuracy and timely execution. • Assists with implementing prescribed medical interventions and treatments to ensure strict adherence to protocols and promote patient safety. • Administers medications and treatments, follows established protocols and guidelines to ensure accurate documentation and patient safety. • Protects patient confidentiality by ensuring that health information and records are communicated with consistency with the appropriate standards, laws, and company policies. • Helps to respond to emergencies and safety hazards by utilizing personal protective equipment and hospital precautions to avoid patient harm. • Performs other duties as assigned. Education: • Required: Diploma in Practical Nursing. Experience: • Required: 1 year as a Licensed Practical Nurse with 1 year in a clinical specialty hired as defined by ANCC or national nursing organization. Licensure/Certification/Listing: • Required: Licensed Practical Nurse LPN licensed in North Carolina or Compact State, BLS (CPR)-American Red Cross or AHA Healthcare Provider.
The Clinic Registered Nurse (RN) provides high-quality patient care in a clinic setting. Working under close supervision, this role collaborates with physicians or APP providers to ensure an efficient and safe clinic environment is promoted through well-defined clinical processes and an adherence to established protocols. The Clinic RN will also perform administrative work as needed, such as reconciling information across various healthcare documents, including patient records, physician notes, diagnostic reports, and treatment plans.Essential Job Function • Reviews clinical procedures, protocols, and practices to ensure compliance with organizational standards and regulatory requirements. • Provides direct patient care; conducts comprehensive assessments, administers medications and treatments, and monitors patients' conditions to ensure optimal health outcomes. • Coaches and reviews the work of lower-level professionals, providing guidance, feedback, and support to ensure high-quality care delivery and professional development. • Collaborates with interdisciplinary teams to coordinate patient care, facilitate communication, and promote continuity of care across different healthcare settings. • Performs other duties as assigned. Education • Required: Associate's Degree in NursingPreferred: Bachelor's Degree in Nursing Experience LicensureCertificationListing • Required: Registered Nurse license in North Carolina or a Compact stateBLS (CPR)American Red Cross or AHA Healthcare Provider