Dispatcher and Customer Service Representative Overview We are seeking a dedicated and organized Dispatcher and Customer Service Representative to join our towing company team. This role involves coordinating vehicle dispatch operations while providing exceptional customer service to clients in need of roadside assistance or towing services. The ideal candidate will be proficient with vehicle dispatch software, possess strong communication skills, and be committed to delivering prompt, professional support to our customers and drivers. Responsibilities * Manage incoming customer calls, providing courteous and efficient assistance to clients requesting towing or roadside services. * Utilize vehicle dispatch software to coordinate the assignment of tow trucks and drivers based on location, availability, and urgency. * Communicate effectively with drivers to relay dispatch instructions, updates, and estimated arrival times. * Track and monitor ongoing dispatch activities to ensure timely service delivery and resolve any issues that may arise during operations. * Maintain accurate records of all customer interactions, dispatch activities, and service details for reporting and quality assurance purposes. * Provide ongoing support to customers by answering questions, addressing concerns, and ensuring a positive experience throughout the service process. * Collaborate with team members to optimize dispatch procedures and improve overall operational efficiency. * Adhere to safety protocols and company policies during all aspects of dispatching and customer interactions. Requirements * Prior experience in customer service or dispatching is preferred but not mandatory; training will be provided. * Familiarity with vehicle dispatch software or similar systems is highly desirable. * Excellent communication skills with a friendly, professional demeanor. * Strong organizational skills with the ability to multitask effectively in a fast-paced environment. * Ability to remain calm under pressure while managing multiple priorities. * Basic computer skills; proficiency with common office applications is a plus. * Availability to work flexible hours as needed for operational coverage. Join our team as a Dispatcher and Customer Service Representative if you are committed to delivering outstanding service while efficiently coordinating vehicle dispatch operations in a dynamic environment. Pay: $15.00 - $17.00 per hour Benefits: * 401(k) * Flexible schedule * Health insurance * Paid time off Work Location: In person
Build Your Career Where You Matter Join CBX Solutions, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services. At CBX Solutions, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution. Why Work With Us? We’re committed to your success, personally and professionally. You’ll have access to: • Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match. • Work-Life Balance: Generous paid time off for rest, family, and self-care. • Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to CBX University, our in-house development program. • Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do. Responsible for coordination and procurement of Hollow Metal Frame(s), Hollow Metal Door(s) and Wood Door(s) for assigned locations. Ensures that all procedures surrounding inventory control are properly executed. Works to achieve optimized inventory levels. Projects future usage changes and understands their impact. Coordinates with internal and external customers regarding material orders and delivery dates. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications • High School Diploma Required • 5 - 10 years in an operational staff position required • Must have extensive door and hardware application knowledge • Must pass pre-employment drug screen and background check Knowledge, Skills and Abilities • Experience using Microsoft Office products required • Experience using WD and HM Mfg Online systems (Orderpro; VT Online; Eggers Online; DoorBuilder; COW/EDGE; OEW) • Experience filling out machining sheets, along with understanding of Mfg specific preps • Industry Specific ERP Software • Excellent verbal and written communication and leadership skills Essential Functions • Monitor HM/WD Mfg. lead times for potential purchasing conflicts • Review vendor quotes along w/ project specifications and notes from Sales/PM • Identify alternate sourcing opportunities for cost savings, lead times and/or quality enhancements • Create PO’s using ERP system, along with Online platforms and machining sheets • Review acknowledgement Cost vs. Estimated/Detailed PO costs • Verify acknowledgement details, costing and expected delivery • Enter all order acknowledgements; adjusted costing, enter delivery dates, order # in ERP System • Answer manufacturers questions in a timely manner • Source or alternate source material to be pulled from stock. • Ensure strategic vendor support and alignment for assigned products • Other duties as assigned by supervisor Physical Demands While performing the duties of this job, the employee is regularly required to communicate verbally. The employee frequently is required to stand; walk; use hand to handle or feel; and reach with hands and arms. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Equal Opportunity Employer CBX Solutions is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
DescriptionOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their...
Looking for dedicated truck driving jobs? J.B. Hunt is hiring local CDL-A drivers! Become a Dedicated Contract Services� driver and start enjoying consistent freight and deliveries for a single customer. Job Details: Average $85,000 per year. $1500 Per Week minimum weekly pay guarantee for the first 6 weeks Safety bonus opportunities Daily home time Onsite management Paid online orientation Driver Benefits: PTO accrues from day one 401(k) with company match Eligible for medical, dental and vision coverage after just 30 days Access to life insurance options Access to mental health and disability benefits Don't wait - join North America's largest dedicated provider today! Call 1-877-791-9458 or pre-qualify online at DriveJBHunt.com. J.B. Hunt accepts pre-qualification forms on an ongoing basis. EOE including disability/veterans. Program details apply. In addition to the number of activities performed, factors which may affect annualized earnings include, but are not limited to, training completed, paid breaks, endorsements, tenure, equipment type and number of days worked each week. This position may be eligible for safety bonuses and incentives based on profitability or performance, as applicable. J.B. Hunt offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), two weeks of paid parental leave, and six days with holiday pay.
About Freedom House Freedom House s a nonprofit organization dedicated to supporting mothers and their children through a Christ-centered, long-term recovery program. By creating a nurturing environment for healing and growth, we empower families to rebuild their lives. Position Overview The Program Driver plays an important role in supporting the daily operations of the Freedom House residential recovery program. The primary responsibility of this position is to provide safe, reliable transportation for residents and their children to work, medical appointments, court appearances, school or childcare activities, program activities, and other approved destinations. In addition to transportation duties, the Program Driver assists program staff with errands and other day-to-day needs that help the program operate efficiently and allow residents to focus on their recovery, families, and progress toward independence. The ideal candidate is dependable, flexible, patient, and comfortable working with mothers and children in a residential recovery environment. This individual should have good judgment, a positive attitude, and the ability to respond appropriately when schedules or circumstances change unexpectedly. Key Responsibilities Safely transport residents and their children to and from work, medical and counseling appointments, court appearances, school or childcare activities, program activities, and other approved destinations. Coordinate with program staff regarding daily transportation schedules, priorities, and changes. Assist with program-related errands, including picking up medications, supplies, groceries, donations, or other items as needed. Maintain appropriate professional boundaries and protect the confidentiality and privacy of residents and their children. Communicate promptly with program staff regarding transportation issues, scheduling conflicts, resident concerns, or other matters requiring attention. Follow all Freedom House policies and procedures, including those related to resident safety, confidentiality, transportation, and medication handling. Maintain flexibility in scheduling Qualifications & Experience High school diploma or equivalent preferred. Valid North Carolina driver's license and a safe driving record. Ability to safely operate program vehicles and transport adults and children. Dependable, punctual, and able to manage a changing daily schedule. Good interpersonal and communication skills. Must be able to meet any applicable organizational and insurance requirements for operating Freedom House vehicles.
Location Address: 606b Walters Street, Reidsville, North Carolina 27320 Work Shift: 12hr-C Shift (United States of America) Production equipment operators—are you looking for an opportunity to turn your experience into a great career with a national manufacturing company? Join our team at Altium Packaging! We are one of the nation’s largest blow molding companies and a leading supplier of rigid plastic packaging solutions to national, regional, and local customers across North America. As we continue to grow, we need talented and experienced people, just like you, to serve as Production Machine Operators. In this role, you will operate a variety of production equipment, including blow-mold machines, grinders, trimmer machines, and conveyor systems. Prior experience with these specific machines is not necessary. As long as you have strong background operating equipment, we can teach you what you need to know. We offer competitive pay and benefits as well as the professional development and advancement opportunities you need to build a rewarding long-term career with us. If this sounds like what you’ve been looking for, and if you meet our qualifications, we want to talk with you. Operating blow-mold machines (including wheels, reciprocating, or shuttle machines) to ensure production of quality bottles Performing audits, weights, and quality checks Adhering to quality control, blow mold process procedure, and Good Manufacturing Practices Making adjustments to meet product specifications Repairing or replacing pneumatic and hydraulic lines Assisting with preventive maintenance, mold, neck and blow pin, and other mechanical changes Grinding excess bottle and material Troubleshooting and resolve process problems Preparing maintenance request forms and documenting equipment repairs Training blow-mold employees as required Preparing and documenting daily reports, including rejects, regrinds, and line efficiencies Ensuring compliance with corporate and plant safety standards and with applicable laws and regulations issued by regulatory agencies Performing other duties as assigned by management Reasonable mandatory overtime may be required due to business needs. Qualifications: Required: High school diploma or general education degree (GED); associate’s degree, preferred 1-3 years of experience in the field or in a related areaAbility to recommend process improvements Commitment to safe work practices Solid English language skills Desire to learn Apprenticeship and/or formal training in area of specialty, preferred Preferred: Altium Packaging, Our Culture Differentiates Us! We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making. We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers. Our Guiding Principles Act with Integrity & in Compliance Drive Value Creation Be Disciplined Entrepreneurs Focus on the Customer Act with Humility Treat others with Dignity and Respect Seeking Fulfillment in your Work We Believe in Rewarding our Most Important Resource – Our People! We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community. EEO Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Take your career to the next level at Altium Packaging!
Material Handler - Winston-Salem 1st shift The Opportunity: The Material Handler position in Winston-Salem, NC is responsible for the efficient handling of materials from Manufacturing and outside Suppliers going to our Assembly Plants and Customers. Pay: $19.30/hr. How you will impact Smurfit Westrock: Responsible for operating Electric Pallet Jacks, Forklifts, Stand-up Reach Trucks, and Sit-down Swing Reach Trucks. Complete a daily checklist on Material Handling Equipment (MHE) before the start of the shift. Ensure all safety equipment and devices are in place and working properly. Safe operation of the MHE within the plant to prevent damage or personal injury. Responsible for unloading inbounds, warehousing materials, supplying production lines and loading outbound shipments. Checking the trailers to make sure they are safe to use. Ensuring materials are properly unitized and marked. Accurately checking the quantity and description of the materials handled. Loading various size pallets to maximize trailer cube while minimizing in transit damage. Completing paperwork associated with the movement of materials in an accurate and timely manner. Maintaining accurate inventory of all materials and completing daily cycle counts. Assisting other areas as need to maintain a team approach. May assist as a back up to the Warehouse Clerk when necessary Responsible for the overall Safety and cleanliness of equipment and area. Work in a safe and efficient manner in accordance with company policies and procedures. Overtime is required. Perform other duties as assigned. What You Need to Succeed: High school diploma or equivalent Two (2) years of Sit-Down Forklift experience required Forklift certification a plus or must be willing to obtain upon hire One (1) or more years of experience as warehouse clerk preferred. Fluency in English required, verbal and written. Basic computer literacy preferred but not required Physical Requirements: Perform job duties in severe weather conditions: heat, cold, rain, etc. Walk for distances of 100 yards repeatedly and without assistance. Lift 50pounds and without assistance or equipment Utilize all material handling equipment without assistance. Ability to stand and walk for extended periods of time as a primary job responsibility. Observance of established safety guidelines in conducting physical work activity duties. Wear protective equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Overall Job Summary The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer’s Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking. Schedule, organize, and plan daily activities for team members to ensure efficient store operations. Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition. Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems. Learn how to create a desirable work environment through promotions, recognition, and empowerment. Problem solving and conflict resolution for both team members and customers. Learn sales and profit management – accountable for achieving top and bottom line. Promote a safe and productive work environment Manage the daily merchandise flow to ensure adequate in-stock and inventory controls. Learn the process of organizing merchandise resets to company specifications on a periodic basis. Implementing and sustaining merchandise presentation per company standards. Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports. Train to do periodic sales forecasting, payroll analysis and budget review. Train on documentation of team member evaluations and corrective action. INVENTORY: Train on managing periodic price changes. Train on communicating inventory needs to buyers and distribution centers. Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems. SPECIAL PROJECTS: Learn how to coordinate and conduct special sales events. Train to assist District Manager and other Store Managers in solving district issues and support operational needs. Community involvement. TEAM MEMBER RELATIONS: Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the “Employer of Choice”. Learn how to address team member issues and concerns, working with HR team when necessary. Learn how to assess and develop team members for advancement within the organization. BUDGET/AUDITING Train to be responsible for budgeting and sales forecasting. Learn how to be responsible for auditing store processes. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver’s license. Education: High school diploma, Bachelor’s degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered. Preferred knowledge, skills or abilities Must have valid driver’s license if you drive for company business. Process information and merchandise through system and POS Register system. Read, write, and count to accurately complete all documentation. Freely access all areas of the store including selling floor, side lot, stock area, and register area. Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register. Move and transfer merchandise generally weighing 0-50 lbs. throughout the store. Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall. Work a minimum of 52 hours per week. Stand and walk for long periods of time often up to four hours straight without a break. Travel to other store locations and to company functions. Working Conditions Normal office working conditions Physical Requirements Standing (not walking) Sitting Walking Kneeling/Stooping/Bending Reaching overhead Driving a vehicle Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Nearest Major Market: Greensboro ALREADY A TEAM MEMBER? You must apply or refer a friend through our internal portal CONNECTION Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it. EMPOWERMENT We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! OPPORTUNITY A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
Company: Lewis System & Service About Us: Lewis Systems & Service, a leading provider specializing in air compressors, is hiring talented individuals to join their team. With a focus on delivering high-quality solutions, they offer comprehensive services including sales, installation, maintenance, repairs, and system upgrades. Join their team to make an impact in the air compressor industry, work with top manufacturers, and contribute to their commitment to customer satisfaction. Visit our Website: www.lewissystemsinc.com Summary The Compressed Air and Vacuum Systems Service Technician serves as an ambassador for the Company and is responsible for repairs and maintenance of compressed air and vacuum equipment residing on client property. Services are performed on-site and on-demand to ensure complete customer satisfaction. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Perform daily equipment checks to diagnose and repair problems with compressed air and vacuum equipment before they occur. • Perform annual and semi-annual maintenance and testing on compressed air and vacuum systems. • Respond to emergency calls during normal operating hours and outside of normal operating hours. • Program, troubleshoot microprocessor and PLC-based equipment controls. • Resolve customer-initiated technical issues. • Ability to start up and troubleshoot compressed air and vacuum equipment. • Work at customer site. • Build and maintain client relationships. • Serve as a technical resource to customers. • Partner with company sales representatives and management to increase service and aftermarket business. • Ability to travel to assist other company technicians as needed. • Complete daily reports and maintenance checklists as required and send them to the customer and company admin team. Candidates with prior field experience with compressed air systems are encouraged to apply. Factory certifications for any type of compressed air equipment are not mandatory but would be beneficial. Competencies • Strong Mechanical and Problem-Solving Skills. • Good Communication, Customer Service and Consultative Skills. • Strong work ethic with ability to work under minimal supervision. • Reliable and punctual • Able to use a computer and service software. • Must have own hand tools; however, the company can furnish. • Company service truck provided. • Must live within 1 hour of the Greensboro, NC facility. • Willing to train the right candidate. Required Education and Experience • High school diploma or equivalent. • Must have Mechanical Aptitude. • Previous work history with a service-based organization. Additional Eligibility Qualifications • Certifications, such as Asse 6040, preferred but not required. • The ability to pass government background checks and regular drug screening. • Refrigeration Experience a plus but not required. Required License and Certifications • Must have a valid, unexpired driver’s license. • Good driving record. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, but the candidate must be able to work flexible hours. Evening and weekend work may be required as job duties demand. Travel Local travel is expected with this position 100% of the time. Work Environment This job operates in Hospital Facilities, Industrial Plant or Service Shop environments. This role routinely uses hand and power tools as well as office equipment such as laptop computers, and smartphones. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position would require the ability to lift up to 50 pounds unassisted occasionally. Ability to climb and work on ladders and scaffolding. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #lewissystems #manycompaniesoneteam #FCGcareers #flowcontrolgroup #FCG-h Lewis Systems & Services operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications. Why Build a Career with Us? Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies. Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses. Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact. Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
TE Connectivity’s Automotive Americas organization is seeking a Senior Manager, Program Management to lead a team responsible for the successful execution of customer programs and strategic business initiatives. This position provides leadership, direction, and oversight for a portfolio of complex automotive programs while ensuring alignment with customer requirements, business objectives, and program governance standards. The Senior Manager, Program Management serves as a key business leader for assigned customer portfolios and is accountable for program execution, talent development, customer satisfaction, financial performance, risk management, and cross-functional alignment throughout the product lifecycle. The role partners closely with Engineering, Operations, Supply Chain, Quality, Product Management, Sales, and Finance to deliver strong business and customer outcomes. Role Responsibilities Program & Portfolio Leadership Lead a portfolio of automotive customer programs from business award through product launch and lifecycle management. Drive execution excellence across New Product Development, Advanced Development Programs, Sustaining projects, and customer-specific initiatives. Ensure programs achieve committed objectives related to timing, quality, cost, revenue, profitability, and customer satisfaction. Lead program reviews, escalation management, launch-readiness activities, and recovery plans for critical business issues. Establish portfolio priorities and resource-allocation strategies that support business objectives. Customer Leadership Serve as the senior Program Management leader for assigned OEM customer portfolios. Develop and maintain strong relationships with customer leadership teams and key stakeholders. Lead customer communications regarding program status, risks, changes, and corrective actions. Drive customer-focused decision-making and execution accountability throughout program lifecycles. People Leadership Recruit, lead, coach, and develop Program Managers and Project Managers. Drive employee engagement, succession planning, performance management, and career development. Conduct talent reviews and capability assessments while building a strong leadership pipeline. Foster a culture of accountability, collaboration, continuous improvement, inclusion, and customer focus. Business & Financial Performance Own portfolio performance metrics and drive achievement of business objectives. Partner with Commercial, Operations, and Finance leaders to support revenue growth, profitability, and investment decisions. Monitor program financial performance, forecast accuracy, resource utilization, and risk exposure. Ensure disciplined decision-making that balances customer needs with business objectives. Governance & Operational Excellence Ensure compliance with project management processes, PAC governance, launch-readiness requirements, and portfolio-management standards. Lead risk identification, mitigation planning, issue escalation, and corrective-action management. Support deployment of best practices, standard work, TEOA principles, and process improvements. Leverage dashboards, digital tools, analytics, and AI-enabled capabilities to improve execution effectiveness. Cross-Functional Leadership Align Engineering, Operations, Quality, Supply Chain, Sales, Finance, and Product Management teams around program objectives. Influence organizational decisions affecting customer commitments, business strategy, investments, resources, and execution priorities. Lead cross-functional teams in resolving complex technical, operational, and commercial challenges. Act as a role model for TE Values and leadership behaviors. What your background should look like Required Qualifications Bachelor’s degree in Engineering, Business, Operations, Supply Chain, or a related field. 10+ years of experience in Program Management, Project Management, Engineering, Operations, Product Management, or a related discipline. 5+ years of people-leadership experience in a matrixed environment. Experience leading complex customer-facing programs and cross-functional teams. Demonstrated ability to manage multiple priorities in a dynamic business environment. Strong business acumen, communication, negotiation, and leadership skills. Preferred Qualifications MBA or advanced degree. Project Management Professional certification. Experience within the automotive Tier 1 supplier industry. Experience managing large-scale product launches, customer escalations, and portfolio governance. Experience with project portfolio management systems, analytics tools, and AI-enabled business processes. Soft Skills Strategic thinking and business acumen. Judgment, critical thinking, and decision-making. Customer focus and communication for impact. Program and portfolio leadership. Talent development, coaching, and inclusive team leadership. Resource management and management of multiple priorities. Problem solving and cross-functional collaboration. Results orientation, continuous improvement, and value realization. #TANAUV #LI-HYBRID Competencies SET : Strategy, Execution, Talent (for managers) ABOUT TE CONNECTIVITY TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter). COMPENSATION • Competitive base salary commensurate with experience: $156,000 – $225,000 (subject to change dependent on physical location) • Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity. • Total Compensation = Base Salary + Incentive(s) + Benefits BENEFITS • A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits. EOE, Including Disability/Vets IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Job Locations: 3700 REIDSVILLE ROAD WINSTON SALEM, North Carolina 27101 United States 3800 REIDSVILLE ROAD WINSTON SALEM, North Carolina 27101-2166 United States Posting City: WINSTON SALEM Job Country: United States Travel Required: 10% to 25% Requisition ID: 158197 Workplace Type: Hybrid External Careers Page: Project Management