*About the Role* The HR Business Partner (HRBP) serves as a strategic and hands-on HR partner to assigned departments and business leaders. This position works closely with managers and employees to strengthen organizational effectiveness, employee performance, workforce planning, employee relations, leadership capability, and overall HR compliance. The HRBP is expected to maintain a strong presence within the business, understand day-to-day operational challenges, and proactively identify people-related risks and opportunities. This role requires an HR professional who is comfortable challenging leaders, holding managers accountable, resolving complex employee relations matters, using workforce data to drive decisions, and translating business objectives into practical HR actions. The ideal candidate has experience supporting a fast-paced manufacturing, operations, or similarly dynamic environment and can effectively balance strategic HR partnership with hands-on execution. *What You’ll DoHR Business Partnership & Leadership Support* * Serve as the primary HR partner for assigned departments, managers, and employees. * Develop a strong understanding of departmental operations, staffing requirements, organizational structure, business objectives, and workforce challenges. * Provide practical HR guidance to department heads and managers regarding workforce planning, employee performance, organizational effectiveness, employee relations, and policy application. * Coach managers on leadership effectiveness, communication, accountability, documentation, and employee management. * Provide constructive challenge to leaders when HR practices, management decisions, or employee actions create unnecessary organizational, compliance, or employee-relations risk. * Partner with HR leadership on organizational changes, restructuring, workforce expansion, and other business initiatives. *Performance Management* * Partner with department leaders to establish clear employee performance expectations, goals, objectives, and measurable KPIs. * Monitor completion and effectiveness of 30/60/90/180-day performance plans, introductory-period evaluations, annual reviews, and other performance-management processes. * Coach managers on addressing performance concerns promptly and consistently. * Assist managers with developing performance improvement plans, written warnings, corrective actions, and development plans. * Follow up with managers to ensure performance commitments and corrective actions are completed within established timelines. * Identify recurring performance trends and recommend appropriate interventions. * Support performance calibration and talent-review discussions. *Employee Relations* * Serve as a resource for employees and managers regarding workplace concerns, policies, expectations, and employment-related matters. * Conduct timely, objective, and well-documented workplace investigations. * Manage employee relations matters involving attendance, conduct, performance, workplace conflict, complaints, and policy violations. * Recommend appropriate corrective action based on facts, company policy, past practice, and applicable employment requirements. * Partner with the Director of Human Resources on complex or high-risk employee relations matters. * Maintain appropriate investigation records and confidential HR documentation. * Monitor employee-relations trends and identify areas requiring management intervention, training, or policy clarification. *Workforce Planning & Organizational Effectiveness* * Partner with department leaders to assess current and future workforce requirements. * Review organizational structures, staffing levels, skills gaps, succession risks, and critical-position coverage. * Participate in annual headcount and workforce-planning processes. * Assist leaders with developing staffing plans aligned with production requirements and business growth. * Evaluate turnover, absenteeism, overtime, vacancies, employee performance, and other workforce indicators. * Recommend organizational or workforce solutions based on business needs and HR data. * Support succession planning and identification of high-potential employees. *Talent Management & Employee Development* * Partner with Recruiting to understand staffing priorities and ensure effective transitions from candidate selection through onboarding. * Support new-hire integration and monitor early-stage employee performance and retention. * Identify employee and leadership development needs. * Partner with Training and Performance Management resources to develop appropriate training interventions. * Assist managers with career development, succession planning, promotions, transfers, and employee development plans. * Support leadership development initiatives designed to strengthen frontline and departmental management capability. *HR Metrics & Business Reporting* * Monitor and analyze key HR metrics. * Identify trends and provide recommendations to HR and operational leadership. * Prepare periodic workforce updates and HR dashboards. * Hold managers accountable for completing required HR actions and documentation. *Policy, Compliance & Risk Management* * Ensure consistent application of company policies and procedures. * Provide managers with guidance regarding federal, state, and local employment requirements. * Support compliance with applicable requirements including FLSA, FMLA, ADA, EEO, Title VII, USERRA, wage-and-hour requirements, and other employment regulations. * Assist with reasonable accommodation and leave-management processes as appropriate. * Maintain accurate and confidential employee documentation. * Identify potential employment risks and escalate significant concerns to the Director of Human Resources. * Support HR audits, policy reviews, investigations, and compliance initiatives. *Manufacturing & Operational Support* * Maintain regular visibility within manufacturing and operational areas. * Build effective working relationships with plant leadership, supervisors, shift leaders, and employees. * Support HR needs across production schedules and shifts as business requirements dictate. * Partner with Operations, EHS, Quality, Training, and other functions to address workforce readiness. * Support manufacturing startup, expansion, schedule changes, organizational changes, and workforce ramp-up activities. * Respond to urgent employee relations and operational HR issues when necessary. *Cross-Functional Responsibilities* The HR Business Partner will regularly collaborate with: * Human Resources * Recruiting * Training & Performance Management * Manufacturing & Operations * Environmental, Health & Safety (EHS) * Quality * Department managers and business leaders * Supervisors and shift leaders The position requires regular interaction with employees and leaders across office and manufacturing environments and may require flexibility to support multiple shifts and changing operational needs. *What We’re Looking For* * Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field preferred. * Equivalent combination of education and relevant HR experience may be considered. * 5+ years of progressive Human Resources experience. * 3+ years of experience providing direct HR partnership to managers and business leaders preferred. * Demonstrated experience managing employee relations and workplace investigations. * Strong hands-on experience with performance management, corrective action, coaching, and manager accountability. * Strong understanding of HR policies, practices, employee relations, and employment compliance. * Ability to assess complex workplace situations and provide practical, business-focused HR guidance. * Ability to build effective working relationships with employees, managers, and senior leaders. * Strong written and verbal communication skills. * Ability to manage confidential and sensitive employee information with appropriate discretion. * Ability to work effectively in a fast-paced, changing, and operations-focused environment. *Preferred Qualifications* * Manufacturing, industrial, distribution, engineering, energy, or other operations-intensive experience strongly preferred. * Experience supporting rapidly growing or changing organizations strongly preferred. * Experience supporting organizational changes, workforce expansion, restructuring, or manufacturing startup activities. * Experience with workforce planning, succession planning, and talent-management processes. * Experience analyzing HR metrics and workforce trends to support business decisions. * Experience coaching supervisors and managers in manufacturing or operations environments. *Additional Information* * Primarily onsite position in Timberlake, North Carolina. * Regular interaction with employees in office and manufacturing environments. * May require flexibility to support multiple shifts, employee investigations, operational issues, startup activities, or other business-critical needs. * Occasional travel may be required. * Must follow all applicable safety requirements when entering manufacturing or operational areas. Applicants must be authorized to work for any employer in the U.S. The Company will not sponsor or take over sponsorship of any employment visa, including without limitation, H-1B, O-1, E-3, TN status, or I-485 job portability or similar immigration processes. Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Parental leave * Relocation assistance * Vision insurance Work Location: In person
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Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for managing the transaction testing process for assigned regulatory reports, products, and systems by researching and interpreting regulatory reporting requirements, designing and executing source-to-report testing procedures, and validating the accuracy, completeness, and traceability of reported data. This role requires strong expertise in regulatory reporting (FFIEC 031 and FR Y-9C required; FR Y-14 and FR 2052a preferred), along with hands-on proficiency in SQL , sample selection, and evidence validation. The Team Lead will assess data lineage from source systems through reporting processes, identify control gaps and data quality issues, oversee testing execution, and document audit-ready results. The individual will provide leadership, guidance, and quality oversight to offshore testing teams while serving as the accountable owner for assigned reports or testing portfolios. The role requires strong stakeholder management skills to communicate observations, support remediation efforts, and drive continuous improvement within the transaction testing framework. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Lead and execute transaction testing activities for assigned regulatory reports, products, and systems to assess the accuracy, completeness, and regulatory compliance of reported data. Research and interpret regulatory reporting instructions, business requirements, and reporting methodologies to design effective transaction testing procedures. Perform source-to-report data validation by tracing reported values through upstream systems, transformations, controls, and supporting documentation. Develop testing strategies, sampling methodologies, test scripts, and evidence requirements to support risk-based testing objectives. Utilize SQL, and/or other analytical tools to perform data analysis, sample selection, population validation, and investigation of exceptions. Review business processes, data lineage, process documentation, and key controls to identify potential reporting risks and control weaknesses. Document testing procedures, observations, root cause analyses, and conclusions in a manner that is complete, accurate, and audit-ready. Communicate testing results, observations, and risk impacts to stakeholders, management, audit, and regulatory examination teams as appropriate. Lead offshore testing resources by providing work assignments, coaching, quality reviews, and ongoing guidance to ensure adherence to testing standards and methodologies. Support issue remediation efforts by collaborating with business, technology, and reporting teams to validate corrective actions and closure activities. Drive continuous improvement initiatives to enhance testing methodologies, efficiency, automation opportunities, and overall testing coverage. Manage multiple testing engagements simultaneously while ensuring timely delivery of objectives, milestones, and stakeholder commitments. Mentor and develop junior teammates while fostering an inclusive and collaborative team environment. Participate in hiring, onboarding, and performance coaching of team members while promoting overall testing excellence and consistency. QUALIFICATIONS Required Qualifications Bachelor's degree in Finance, Accounting, Information Systems, Business, Computer Science, Mathematics, Analytics, Engineering, or a related field, or equivalent education and experience. Six years of relevant experience in regulatory reporting, transaction testing, audit, risk management, data validation, or related disciplines. Demonstrated subject matter expertise in banking regulations, regulatory reporting, risk management, and data governance through progressively responsible roles. Strong knowledge of transaction testing methodologies, risk-based sampling approaches, source-to-report validation, and data lineage assessment. Experience leading testing engagements and managing multiple concurrent deliverables. Strong analytical, problem-solving, and investigative skills with attention to detail. Excellent written and verbal communication skills with the ability to present complex issues clearly to senior stakeholders. Preferred Qualifications and Experience Proven experience with regulatory reporting, specifically FFIEC 031 and FR Y-9C (experience with FR Y-14 and FR 2052a strongly preferred). Strong experience performing transaction testing, source-to-report validation, data lineage reviews, and control effectiveness assessments. Experience designing and executing risk-based sampling methodologies and statistical or judgmental sample selection approaches. Hands-on expertise with SQL and SAS for population analysis, sample extraction, testing support, and issue investigation. Experience reviewing source documentation, business process documentation, data lineage artifacts, and control evidence. Strong understanding of regulatory reporting governance, data quality frameworks, and issue management processes. Experience supporting internal audit, regulatory examinations, and remediation validation efforts. Demonstrated ability to lead offshore testing teams and provide effective quality assurance oversight. Proven ability to build strong partnerships with reporting, technology, risk, compliance, and business stakeholders. Core Competencies Regulatory Reporting (FFIEC 031, FR Y-9C, FR Y-14, FR 2052a) Transaction Testing & Source-to-Report Validation Data Lineage & Data Traceability Risk-Based Sampling Methodologies Regulatory Compliance Testing SQL Data Analysis Control Assessment & Evidence Validation Issue Identification & Root Cause Analysis Audit & Regulatory Examination Support Offshore Team Leadership Stakeholder Engagement & Communication Process Improvement & Testing Framework Enhancement General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work
Dogwood, a Division of TowneBank, has been named as a Best Employer for multiple consecutive years and is driven by a passion for serving our customers and communities. Our team members play a crucial role in delivering exceptional financial services through our branches and online offerings across the Carolinas. With deep roots in the communities we serve, we pride ourselves on being an employer of choice and making a meaningful impact on the lives of our members. This role will be included in the merger with TowneBank and will become a TowneBank position upon conversion in late 2026. Primary Purpose: Assist the loan officers in the day-to-day management and monitoring of their loan portfolio including loan underwriting for new and existing members, as well as member interaction. Perform various other member service tasks and assignments as required. Essential Responsibilities: Assist the loan officers with the loan approval process by obtaining and analyzing financials, preparing loan summaries and packages for approval. Attend outside prospect and member meetings as necessary. Monitor the maturing loan report and assist loan officer and administrative officer in underwriting loans for renewal, to include requesting necessary financial information and completing LCA’s for temporary extensions. Manage LO’s Past Dues including adding comments to Insight. Inputting both new loans and renewals to B2B. Complete quarterly Problem Asset Reports for the loan officer’s portfolio for review and approval and assist with managing credit monitoring items and Priority 1 exceptions. Learn about each of the Bank’s products and services as well affiliate companies to look for additional cross selling opportunities as well as assist the loan officer and administrative officer when needed. Work on special projects as requested to help improve efficiencies in the overall loan portfolio management of the region. Work along with and independently of the officers to understand closing requirements for all loans as well as help clear exceptions as needed. Proactively build strong and effective partnerships with all business partners. Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA). Performs other duties as required or assigned, which are reasonably within the scope of the duties in this job classification. Minimum Required Skills & Competencies: Excellent member service skills. Excellent communication skills and the ability to interact professionally with internal and external members. Complete understanding of TowneBank lending culture and philosophy. Satisfactory completion of Credit and Small Business rotation or equivalent knowledge and experience in analyzing financial statements and underwriting commercial credit. Ability to work with minimum supervision. Ability to work well with various internal departments to achieve team goals and objectives. Previous lending experience or experience in loan operations. Knowledge of Bank policies and procedures. Computer skills (Word and Excel). Desired Skills & Competencies: College degree in Business, Finance or Accounting. Knowledge of B2C and B2B. Has 8 or more years of experience of credit analysis/underwriting experience. Physical Requirements: Express or exchange ideas by means of the spoken word via email and verbally. Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. Not substantially exposed to adverse environmental conditions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Banker II Part-time-075572 Description As a Banker at Woodforest National Bank, you will serve as a frontline ambassador, delivering the Woodforest Experience. You will focus on building and growing retail customer relationships through exceptional service, proactive marketing of products and services, and consistent execution of operational excellence. This role is ideal for individuals who enjoy helping others, thrive in a retail sales environment, and are committed to living Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every customer and team interaction. Key Responsibilities: Ownership · Take personal responsibility for delivering strong retail performance by identifying customer needs and recommending appropriate banking solutions. · Act with accountability in achieving individual sales goals through proactive conversations, referrals, and marketing outreach both inside and outside the branch. · Demonstrate ownership in resolving customer inquiries or concerns at the first point of contact, utilizing internal partners as needed to ensure timely resolution. · Maintain operational excellence through accurate transaction processing, account opening, and consistent adherence to policies, procedures, and regulatory requirements. · Ability to explain complex solutions in a simple to understand way. Service · Deliver the Woodforest Experience by creating warm, welcoming, and personalized interactions with every customer, every day. · Engage customers in meaningful conversations to understand financial needs and clearly explain retail banking products, services, and digital solutions in a simple, easy-to-understand manner. · Provide dependable, efficient service while maintaining professionalism, composure, and a positive attitude in a fast-paced retail environment. · Embrace a technology-driven customer experience by confidently supporting digital banking tools and platforms. Community · Build strong relationships with customers, retail partners, and community members by representing Woodforest as a trusted neighborhood bank. · Actively participate in local retail marketing efforts that drive branch traffic, deepen customer relationships, and support community engagement initiatives. · Collaborate with branch team members to support community events, outreach activities, and in-store promotions that align with Woodforest’s community-focused mission. Integrity · Uphold the highest ethical standards by safeguarding customer confidentiality, privacy, and sensitive information. · Comply fully with all bank policies, procedures, security protocols, and regulatory guidelines. · Demonstrate honesty, transparency, and respect in all customer, peer, and leadership interactions. Initiative · Perform branch servicing duties including teller transactions, cash handling, balancing, ordering cash, vault activities, audits, ATM servicing, and workspace upkeep. · Open and maintain deposit accounts and consumer loan products with accuracy and attention to compliance standards. · Follow branch security procedures and remain vigilant in protecting the bank, customers, and team members. · Maintain flexibility to support additional retail branch duties and business needs as assigned. Competencies Required: · Must be proactive when seeking business outside of the branch. · Must be open to direct coaching and feedback. · Ability to work flexible or extended working hours to meet business needs; demonstrated reliability. · Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members. · Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in a sales and service process. · Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines. · Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail. · Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports. Qualifications Minimum Qualifications/Experience: · Minimum of 2 years of relevant retail sales and/or customer service experience · Prior in-store retail banking experience preferred but not required · Demonstrated willingness to accept coaching and feedback to improve performance · Strong communication, organizational, and problem-solving skills · Ability to work flexible or extended hours based on retail branch needs What Succuess Looks Like: · Customers feel welcomed, valued, and confident in their banking relationships · Consistent achievement of retail sales and marketing goals · Strong operational accuracy and compliance performance · Demonstrated commitment to Woodforest’s Core Values through daily behaviors Formal Education & Certification: · High School Diploma or equivalent required. Work Status: · Full-time. Supervisory Responsibility: · No. Travel: · May be expected to support nearby branches within approximately 45 miles as business needs require. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Technology Requirements: · Must maintain a mobile device compatible with the Cisco Duo app for secure authentication. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. Job : Branch Banking Primary Location : North Carolina-Burlington Schedule : Part-time Work Locations : NC - Burlington WM-0829 530 S Graham-Hopedale Rd Burlington 27217 Unposting Date : Ongoing Organization : North Carolina
Hayward Holdings Inc. (NYSE "HAYW") is one of the leading manufacturers of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island, Georgia, as well as Canada, Spain, France, Australia, and China. Position Summary Hayward is seeking an experienced Senior Business Analyst with deep expertise in Microsoft Dynamics 365 Finance & Supply Chain Management (D365 FSCM), formerly Finance & Operations (F&O). This role will primarily support the Sales and Customer Service business functions, including Quote-to-Cash, Sales & Marketing, Rebate Management, and Pricing Management. The ideal candidate will serve as the bridge between business stakeholders and technical teams, helping translate business requirements into scalable D365 solutions. This individual will play a critical role throughout the implementation lifecycle, from requirements gathering and solution design through testing, training, deployment, and ongoing system optimization. Essential Duties & Responsibilities Business Analysis & Process Improvement Partner with business stakeholders to understand current sales and customer service processes, identify pain points, and align requirements with D365 FSCM capabilities and global standards. Gather and document business requirements while defining project scope and priorities. Perform gap analyses and recommend best practices that leverage standard D365 functionality whenever possible. Translate complex business requirements into functional specifications for technical teams. Dynamics 365 Configuration & Solution Design Lead the configuration of D365 FSCM modules supporting: Quote-to-Cash Sales & Marketing Rebate Management Pricing Management Collaborate with development teams to design scalable customizations, third-party integrations, and approval workflows. Ensure solutions align with both business objectives and enterprise architecture standards. Project Delivery & Implementation Support project planning, timeline management, status reporting, and overall project execution. Develop and execute system testing strategies, including validation of configurations, customizations, and integrations. Identify, document, troubleshoot, and resolve system defects throughout testing and deployment. Provide post-go-live support to ensure system stability and successful user adoption. Training & Change Management Facilitate business workshops to gather requirements and validate solutions. Develop training materials and conduct end-user training sessions. Lead change management efforts to encourage adoption and maximize business value. Continuous Improvement Monitor system performance and identify opportunities for process improvements and system enhancements. Stay current with new Microsoft Dynamics 365 FSCM functionality and recommend enhancements that improve business operations. Support continuous optimization initiatives across Sales and Customer Service processes. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Supply Chain Management, or a related field. 7–10+ years of experience as a Business Analyst or Functional Consultant supporting Microsoft Dynamics 365 FSCM. Extensive recent hands-on experience with: Quote-to-Cash Sales & Marketing Rebate Management Pricing Management Strong understanding of D365 FSCM configuration, workflows, forms, reporting, and security. Experience integrating D365 with third-party applications such as SPS Commerce EDI, Salesforce, or similar platforms. Proven ability to translate business requirements into practical technical solutions. Strong analytical, troubleshooting, and problem-solving skills. Excellent verbal, written, and presentation skills with the ability to communicate across technical and business audiences. Demonstrated success working with cross-functional teams in a fast-paced environment. Preferred Qualifications Microsoft Dynamics 365 Finance & Supply Chain Management Certification. Experience with Microsoft Power Platform (Power Automate, Power BI) and Azure services. Understanding of enterprise architecture principles. Experience managing multiple projects or workstreams simultaneously. Previous experience supporting large-scale ERP implementations or transformations. Location This position is based onsite in one of the following locations: Clemmons, NC Mocksville, NC
Schedule/Hours: Seasonal; Full Time & Part Time; Monday-Saturday This position is responsible for: Ringing the bells for The Salvation Army Christmas Program at assigned locations Key Responsibilities: Rings bells for The Salvation Army Christmas Program at assigned locations Ensure that the Kettle is never left unattended Greeting the public in a courteous and friendly manner Conducts job duties in accordance with the ministry of The Salvation Army and its Christian principles Physical Requirements and Working Conditions: Ability to follow instructions with limited supervision. Ability to greet and respond to the general public courteously. Ability to abide by required dress code. Ability to ring small hand bell and be responsible for bell and apron. Employee Benefits: Employee Discount No formal education or experience requirements Licenses and Certifications: None Equal Opportunity Employer: Veterans | Disabled
Banker II-075579 Description As a Banker at Woodforest National Bank, you will serve as a frontline ambassador, delivering the Woodforest Experience. You will focus on building and growing retail customer relationships through exceptional service, proactive marketing of products and services, and consistent execution of operational excellence. This role is ideal for individuals who enjoy helping others, thrive in a retail sales environment, and are committed to living Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every customer and team interaction. Key Responsibilities: Ownership · Take personal responsibility for delivering strong retail performance by identifying customer needs and recommending appropriate banking solutions. · Act with accountability in achieving individual sales goals through proactive conversations, referrals, and marketing outreach both inside and outside the branch. · Demonstrate ownership in resolving customer inquiries or concerns at the first point of contact, utilizing internal partners as needed to ensure timely resolution. · Maintain operational excellence through accurate transaction processing, account opening, and consistent adherence to policies, procedures, and regulatory requirements. · Ability to explain complex solutions in a simple to understand way. Service · Deliver the Woodforest Experience by creating warm, welcoming, and personalized interactions with every customer, every day. · Engage customers in meaningful conversations to understand financial needs and clearly explain retail banking products, services, and digital solutions in a simple, easy-to-understand manner. · Provide dependable, efficient service while maintaining professionalism, composure, and a positive attitude in a fast-paced retail environment. · Embrace a technology-driven customer experience by confidently supporting digital banking tools and platforms. Community · Build strong relationships with customers, retail partners, and community members by representing Woodforest as a trusted neighborhood bank. · Actively participate in local retail marketing efforts that drive branch traffic, deepen customer relationships, and support community engagement initiatives. · Collaborate with branch team members to support community events, outreach activities, and in-store promotions that align with Woodforest’s community-focused mission. Integrity · Uphold the highest ethical standards by safeguarding customer confidentiality, privacy, and sensitive information. · Comply fully with all bank policies, procedures, security protocols, and regulatory guidelines. · Demonstrate honesty, transparency, and respect in all customer, peer, and leadership interactions. Initiative · Perform branch servicing duties including teller transactions, cash handling, balancing, ordering cash, vault activities, audits, ATM servicing, and workspace upkeep. · Open and maintain deposit accounts and consumer loan products with accuracy and attention to compliance standards. · Follow branch security procedures and remain vigilant in protecting the bank, customers, and team members. · Maintain flexibility to support additional retail branch duties and business needs as assigned. Competencies Required: · Must be proactive when seeking business outside of the branch. · Must be open to direct coaching and feedback. · Ability to work flexible or extended working hours to meet business needs; demonstrated reliability. · Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members. · Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in a sales and service process. · Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines. · Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail. · Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports. Qualifications Minimum Qualifications/Experience: · Minimum of 2 years of relevant retail sales and/or customer service experience · Prior in-store retail banking experience preferred but not required · Demonstrated willingness to accept coaching and feedback to improve performance · Strong communication, organizational, and problem-solving skills · Ability to work flexible or extended hours based on retail branch needs What Succuess Looks Like: · Customers feel welcomed, valued, and confident in their banking relationships · Consistent achievement of retail sales and marketing goals · Strong operational accuracy and compliance performance · Demonstrated commitment to Woodforest’s Core Values through daily behaviors Formal Education & Certification: · High School Diploma or equivalent required. Work Status: · Full-time. Supervisory Responsibility: · No. Travel: · May be expected to support nearby branches within approximately 45 miles as business needs require. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Technology Requirements: · Must maintain a mobile device compatible with the Cisco Duo app for secure authentication. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. Job : Branch Banking Primary Location : North Carolina-Eden Schedule : Full-time Work Locations : NC - Eden WM-0810 304 E Arbor Ln Eden 27288 Unposting Date : Ongoing Organization : North Carolina
*Overview* Strive Point Marketing Inc. is looking for motivated and personable individuals to join our growing team as *Entry-Level Sales & Marketing Associates*. This is a full-time, on-site position focused on *customer engagement, sales, and client representation* at partnered retail locations. Sales & Marketing Associates work directly with customers to introduce products and services, answer questions, and provide a positive customer experience. *No previous sales or marketing experience is required. Paid training is provided.* *Responsibilities* * Engage with customers in a retail environment * Represent client products and services * Provide information about products, services, and promotions * Answer customer questions and identify customer needs * Assist customers throughout the sales process * Work toward individual and team goals * Participate in training, coaching, and team meetings * Maintain a professional and positive attitude *Qualifications* * High School Diploma or GED * Strong communication and interpersonal skills * Professional and dependable * Comfortable working directly with customers * Positive attitude and willingness to learn * Ability to work well in a team environment *No previous experience is required — we provide comprehensive, paid training.* *Compensation & Training* This is a *W-2 position with guaranteed base pay*. The position also offers opportunities for *commission and performance-based compensation*. Actual earnings may vary based on qualifications and individual performance. Our training program is designed to help new team members build experience in *sales, marketing, customer service, communication, and client representation*. *What We Offer* * Guaranteed base pay * Commission opportunities * Performance-based incentives * Weekly pay * Paid training * Ongoing coaching and mentorship * Professional development * Career advancement opportunities * Team recognition and incentives *Our Team* At Strive Point Marketing Inc., we provide a supportive, goal-oriented environment where team members can learn, develop their skills, and grow professionally. *Apply Today* If you’re looking for an *entry-level opportunity where you can gain hands-on experience, develop your communication and sales skills, and grow professionally*, we’d love to hear from you. Pay: $45,000.00 - $62,000.00 per year Benefits: * Paid training Application Question(s): * What is the best email and phone number for the hiring team to contact you? Work Location: In person
Office Administrator – SHFP – Mebane, NCLocation: Mebane, NC Job Type: Full-Time | Pay: Industry-Leading Benefits: Competitive, People-First Benefits At SuperHero Fire Protection (SHFP), we save lives and protect property by providing essential fire protection and life safety services. Behind every successful installation, inspection, and service call is a team of dedicated professionals who keep everything running smoothly. We’re looking for an Office Administrator who is organized, dependable, detail-oriented, and passionate about supporting people. If you thrive in a fast-paced environment, enjoy keeping operations on track, and want to be part of a team with a meaningful mission, you may be the perfect addition to our crew! Essential Roles and Key Responsibilities Keep the Office Running Smoothly: Manage daily office operations, answer incoming calls, coordinate correspondence, maintain calendars, and provide administrative support to the team. Deliver Excellent Customer Service: Welcome visitors, clients, and vendors professionally while responding to inquiries and directing requests to the appropriate team members. Support Service and Field Operations: Assist with scheduling service appointments, coordinating technician schedules, communicating job updates, and helping ensure field teams have the information they need. Maintain Accurate Records: Perform data entry, organize electronic and physical files, maintain customer and job records, and ensure documentation is accurate and up to date. Assist with Administrative and Financial Tasks: Support invoice processing, billing documentation, purchase orders, expense tracking, timesheet review, and other administrative functions as assigned. Coordinate Fire Protection Documentation: Assist with organizing inspection reports, service tickets, work orders, equipment records, and other documentation related to fire alarm, sprinkler, and life safety systems. Support Internal Communication: Serve as a point of contact between office staff, field technicians, management, customers, and vendors to help ensure information is communicated efficiently. Assist with Scheduling and Follow-Up: Track outstanding paperwork, follow up on open service requests, and help ensure administrative deadlines and customer commitments are met. Be the Glue That Holds the Team Together: Anticipate needs, identify opportunities for improvement, resolve routine administrative issues, and help create an organized, productive office environment. Qualifications and Skills At least two years of experience in an administrative, office support, or coordination role. Experience in construction, mechanical services, facilities management, or the fire protection industry is a plus. Strong verbal and written communication skills, including professional phone, email, and face-to-face interactions. Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft Office applications, including Outlook, Word, and Excel; experience with Microsoft Teams and scheduling or business management platforms is a plus. Strong attention to detail and the ability to maintain accurate records and documentation. Ability to communicate effectively with office personnel, field technicians, customers, vendors, and management. A proactive, solutions-oriented approach with the ability to anticipate needs and follow through on assigned tasks. Ability to handle confidential information professionally and exercise sound judgment. A positive, dependable, team-first attitude with a strong commitment to customer service. Willingness to learn fire protection and life safety terminology, systems, and administrative processes. Education High school diploma or equivalent required. Additional coursework or training in business administration, office management, or a related field is a plus. Certifications and Licenses No specific certifications or licenses required. Microsoft Office, administrative support, or customer service certifications are a plus.
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career...