Director of Compliance Trellis Supportive Care Lead Compliance. Drive Excellence. Make a Lasting Impact. Are you a strategic healthcare leader with a passion for regulatory excellence, compliance, and continuous improvement? Trellis Supportive Care is seeking a Director of Compliance to lead agency-wide compliance initiatives, health information management, privacy programs, and regulatory support that ensure exceptional patient care and organizational excellence. This is a unique leadership opportunity to influence the future of a respected nonprofit hospice, palliative care and supportive care organization committed to compassionate, high-quality care. What You'll Do As the Director of Compliance, you will provide leadership and oversight for regulatory compliance, health information management, HIPAA privacy, and agency-wide regulatory initiatives. You'll partner with leaders across the organization to ensure Trellis remains compliant with state, federal, and accreditation standards while fostering a culture of accountability and continuous improvement. Key responsibilities include: Lead agency-wide regulatory compliance and readiness initiatives. Interpret evolving healthcare regulations and implement organization-wide compliance strategies. Oversee Health Information Management processes, ensuring medical record integrity and HIPAA compliance. Serve as the organization's Privacy Officer, leading privacy monitoring, compliance activities, and regulatory guidance. Partner with clinical, quality, IT, HR, and operational leaders to strengthen regulatory processes and improve outcomes. Guide accreditation preparation, external surveys, audits, and compliance action plans. Mentor and develop high-performing teams while promoting collaboration, accountability, and operational excellence. We're Looking For Someone Who Thrives in a fast-paced healthcare environment. Has strong knowledge of healthcare regulations, compliance, accreditation standards, and privacy requirements. Enjoys solving complex challenges and leading organizational improvement initiatives. Is an exceptional communicator who can translate complex regulations into practical, actionable guidance. Leads with integrity, collaboration, and a commitment to excellence. Brings experience leading teams, managing change, and building strong cross-functional partnerships. Why Trellis Supportive Care? At Trellis Supportive Care, our mission is to provide compassionate care for individuals living with life-limiting illnesses and support for those who love them. We believe our employees are our greatest strength, and we're committed to fostering a culture built on compassion, respect, collaboration, and continuous learning. When you join Trellis, you'll become part of a team dedicated to making a meaningful difference every day—for our patients, families, and one another. Apply today and join Trellis Supportive Care in our mission to provide extraordinary care with excellence, integrity, and compassion. ***Trellis Supportive Care offers an exceptional Benefits package, including Medical, Dental, Vision, Paid Time Off, & Retirement Plan Matching Funds*** For more information, please contact: Charlotte Akers, Talent Acquisition Manager with Trellis Supportive Care ***Annual flu vaccination required during flu season (medical or religious exemptions considered) ***Equal Opportunity Employer – All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status TSC 001
We are hiring for: MH/SU Adult and Child Care Manager Extender Forsyth County Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides whole person, integrated care management in service sites, homes and communities through face to face and other interactions and through the work of integrated care teams. Promotes whole person care directed at better health outcomes and addressing all needs spanning physical and behavioral health, I/DD, pharmacy, and unmet health related resources. Ensures sustained high quality of care and services to persons with mental health, substance use and/or developmental disabilities. Complies with company, state and federal policy. Required Education/Experience: Education- High School Diploma or equivalent; Must be at least 18 years of age Experience- Must meet at least one of the following requirements: o Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.* OR o Be a person with lived experience with a behavioral health condition and a Certified Peer Support Specialists. OR o Be a parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member).* OR Have two (2) years of paid experience performing the following types of functions, with at least one year of paid experience working directly with the Tailored Care Management eligible population: Performing general outreach, engagement, and follow-up with members Coordinating services/appointments (e.g., appointment/wellness reminders, arranging transportation) Engaging in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing Sharing information with the care manager and other members of the care team on the member’s circumstances Providing and tracking referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services Participating in case conferences Support the care manager in assessing and addressing unmet health-related resource needs License: Must have Valid Driver's License Essential Job Related Responsibilities Care Management Service Delivery – Performs general outreach, engagement, and follow-up with members; coordinates services/appointments (e.g., appointment/wellness reminders, arranging transportation); Engages in health promotion activities (as defined in the Tailored Care Management Provider Manual) and knowledge sharing; shares information with the care manager and other members of the care team on the member’s circumstances; Provides and tracks referrals and providing information and assistance in obtaining and maintaining community-based resources and social support services; Participates in case conferences; supports the care manager in assessing and addressing unmet health-related resource needs. Implements workflows, policies and procedures, and documentation standards that promote whole person care.. Maintains a positive and professional image in the work setting and community. Follows policies and procedures to ensure accountability of service delivery. Best Practices – Demonstrates a passion for positive change by continuously improving and defining innovative care management interventions. Stays up to date with current best practices and keeps the team continuously informed about best practice innovations. Cross-functional Collaboration - Collaborates cross-functionally with other Integrated Care Team members, community organizations and RHA departments to ensure success of Care Management implementation. Person-Centered Approach – Maintains a person-centered philosophy focusing on an individual’s strengths, needs, and preferences that promote health, wellness, and safety. Fosters a person-centered culture with Care Management Teams to optimize individual education around self-management, disease management, and integrated healthcare planning. Quality Assurance and Use Of Data - Implements the strategic use of data to support delivery of effective, integrated, and well-coordinated care management services.. Ensures individual data sharing and storage consistent with state and company policies. Maintains a Safe and Healthy Environment- Implements all organization health and safety policies and procedures. Financial Performance - responsible for documenting services provided in a timely manner in order to be appropriately accounted for reimbursement purposes Ensures proactive and effective communication - Establishes and maintains frequent and regular communication with persons supported, family members, other team members and colleagues. Fosters open communication and feedback. Helps maintain focus on care planning goals and outcomes. Establishes and maintains strong external relationships, to include providers, community organizations, and Clinically Integrated Networks (CIN). Ethics & Compliance – Supports and participates in an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program, emphasizing confidentiality and no retaliation policies. Directs the confidential and immediate investigation into allegations of abuse, neglect, exploitation, theft, fraud, waste, misconduct, and violations of ethics and compliance practices according to company policy. Ensures protections of individuals served during investigations. Ensures all external reporting requirements are followed. Ensures adequate follow- through on recommendations from investigation reports. Participates as assigned as designated members to Quality Improvement Committee, Quality Assurance Committee, Quality Management Team, Safety, Task Force and Human Rights Committee meetings. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.
SUMMARY An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. Conduct performance reviews and compensation evaluations for the office team. Exercise judgment and utilize tools to achieve revenue and EBITDA growth. Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS Industry related experience will be beneficial. Mangement experience required Favorable result on background check as required by state. Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE HSD or GED ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. SUMMARY An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. Conduct performance reviews and compensation evaluations for the office team. Exercise judgment and utilize tools to achieve revenue and EBITDA growth. Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS Industry related experience will be beneficial. Mangement experience required Favorable result on background check as required by state. Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE HSD or GED ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
Are you a dynamic leader passionate about enhancing the lives of seniors? The Southwood is seeking an experienced Dietary Manager to oversee the culinary operations, team leadership, and resident dining experience at The Southwood. Why Join The Southwood? At The Southwood, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer: Competitive salary Comprehensive health, dental, and vision insurance Paid time off and holidays Ongoing professional development opportunities Company-paid life insurance Company-paid Employee Assistance Program Essential Duties and Responsibilities: Operational Leadership: Oversee the day-to-day food service operations, ensuring meals meet dietary requirements, are of high quality, and are prepared in compliance with health regulations. Team Development: Lead and supervise the dietary team, including cooks, aides, and nutrition staff. Provide training, mentorship, and performance management to maintain a high standard of food preparation and service. Resident Engagement: Ensure meals meet the nutritional needs and preferences of residents. Respond to dietary requests and concerns, fostering a positive dining experience. Menu Planning: Collaborate with clinical teams to plan menus that adhere to nutrition and dietary guidelines while accommodating individual resident needs, including special diets. Regulatory Compliance: Ensure all food service operations adhere to local, state, and federal regulations. Maintain safe food handling practices and conduct regular kitchen inspections. Inventory & Budgeting: Manage food inventory and ordering. Maintain cost control practices to meet budgetary guidelines while ensuring quality service. Health & Safety: Promote a safe, sanitary kitchen environment. Ensure proper storage and handling of food, maintaining cleanliness throughout food prep and dining areas. Quality Assurance: Collaborate with clinical teams to monitor and ensure the quality of the meals served aligns with residents' health needs and preferences. Qualifications: Bachelor’s degree in food service management, nutrition, or a related field (preferred) Certification as a Dietary Manager (CDM) or eligibility for certification (required) 2+ years of experience in food service management, preferably in a healthcare or senior living environment Strong knowledge of nutrition standards, food safety regulations, and dietary requirements Proven leadership, communication, and organizational skills Compassion for and a desire to work with the elderly If you’re a passionate, results-driven leader with a commitment to enhancing the dining experience for seniors, apply today to make a difference with The Southwood! If you’re a results-driven leader with a passion for senior care, apply today to make a difference with The Southwood!
About Piedmont Health Services Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title – Certified Pharmacy Technician Department - Pharmacy Reports to – Pharmacy Manager Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: Understands most pharmacy computer functions, understands drug ordering process, able to print most computer reports, able to communicate with medical providers, understands most pharmacy operations, able to assist Pharmacy Manager with operations. Able to begin daily pharmacy operations without pharmacist, can perform most pharmacy computer functions, can order medications from wholesaler independently, complete most pharmacy daily and monthly reports, complete weekly Pfizer report, can perform routine inventory functions, understands and practices good patient relationships, works well with center staff, provides leadership for other technicians, can handle most telephone queries, understands IVR operation, understands Medicare Part D. Work Location: Moncure CHC - 7228 Moncure-Pittsboro Road, Moncure, NC 27559 Schedule: (Varies) Monday: 8:30am – 5:00pm, Tuesday: 8:30am – 5:00pm, Wednesday: 8:00am – 5:00pm, Thursday: 8:30am – 8:00pm, Friday: 8:30 am – 1:00pm Travel: To All PHS Sites As/If Needed Duties/ Responsibilities – Utilizes pharmacy knowledge to insure appropriate decisions in conjunction with pharmacist. Assesses individual patient questions and refers to pharmacist appropriately. Able to provide appropriate services to all age groups. Able to discuss areas of medication usage with pharmacist. Demonstrates ability to discuss third party payer information with patients. Demonstrates ability to provide drug information to medical staff by utilizing appropriate references. Understands PHS policy and procedures regarding protocols utilized by PHS. Demonstrates knowledge of pharmacy law. Understands how to provide patient services in a timely manner and with compassion. Works well with all of PHS. Works with pharmacy program in a positive, professional manner. Understands revenue and expense statistics for pharmacy. Understands role of community health centers. Works to increase revenue for PHS pharmacies and to decrease expenses. Inspires confidence from staff and patients. Works in a manner that produces accessibility to patients. Works cooperatively with Pharmacy Manager. Constantly works to improve pharmacy services. Demonstrates flexibility in work schedule. Provides leadership for PHS. Always aware of patient needs. Demonstrates appropriate working relationship with entire center staff. Performs all other duties , as assigned. Qualifications – Education: Minimum high school graduate or equivalency Required: Must be a certified Pharmacy Technician. Preferred: English/Spanish Bilingual skills preferred, One to three years of experience in pharmacy and customer service/healthcare preferred. Current/valid License: Passed National Certification Exam- preferred, registered with N.C. Board of Pharmacy Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Rang: $17.85 - $23.99 (commensurate with years of experience) EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 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EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health –from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team– delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management Workflow Management excluding final prescription verification Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team Seek new ways to grow, collaborate with others, and deliver better outcomes Align others around our purpose to bring your heart to every moment of your health and gain support and commitment Facilitate a team culture that promotes caring, energy, enthusiasm, and pride Education: Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy Required Qualifications: Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy 0-3 years relevant work experience Must possess or be in process of obtaining valid intern and/or technician licensure as required Strong communication and presentation skills Complete all required training within state guidelines and required timeframe Ability to: Have regular and predictable attendance, including nights and weekends Be mobile and remain upright for extended periods of time Lift, scan, and bag items Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm Reach overhead; able to stretch or reach out with the body, arms, and/or legs to grasp items Extend hand(s) and arm(s) multiple directions to place, move, or lift items Precision control: able to adjust machines to exact positions Stoop to a considerable degree and requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist Visual Acuity: Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts Able to orally communicate information and instructions to colleagues and customers Occasional lifting of up to 20 lbs; exerting up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects Ability To: Have regular and predictable attendance, including nights and weekends Complete any additional tasks as directed by supervisor or manager Complete all required training and obtain required licensure (if applicable) within state guidelines Preferred Qualifications: Immunization eligibility Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function Pay Range The typical pay range for this role is: $20.00 - $23.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 10/22/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.