*Job Description:* *A Brighter Day Community Supports* is seeking a highly organized, dependable, and experienced *QP / Office Manager* to oversee day-to-day member operations, staff coordination, quality assurance, documentation, and office administration. This position combines *Qualified Professional (QP) responsibilities with operational leadership*. The successful candidate will be comfortable working independently, managing multiple priorities, supporting direct-care staff, communicating with care managers and families, and ensuring services are delivered in accordance with member goals, authorizations, and applicable NC Medicaid and LME/MCO requirements. *KEY RESPONSIBILITIES* *Member & QP Operations* * Coordinate and oversee new member onboarding and service implementation. * Review ISPs/PCPs, authorizations, goals, service documentation, and member records. * Conduct required member contacts, home visits, assessments, and staff supervision as applicable. * Monitor member progress and ensure services remain goal-driven and person-centered. * Review service notes for accuracy, quality, interventions, progress, and authorization alignment. * Participate in care-team and person-centered planning meetings. * Communicate with care managers, guardians, families, providers, and LME/MCO representatives. * Identify and escalate health, safety, behavioral, staffing, or compliance concerns. *Office & Staff Management* * Manage daily office workflow and operational priorities. * Coordinate employee and independent-contractor onboarding. * Track background checks, credentials, training, certifications, and required documentation. * Monitor staff schedules, coverage, documentation, and performance. * Follow up consistently on incomplete or late documentation. * Support EVV compliance and resolution of time-entry/documentation issues. * Assist with payroll preparation by ensuring required documentation is complete and approved. *Quality Assurance & Compliance* * Conduct routine member-chart and service-documentation audits. * Monitor compliance with NC Medicaid, LME/MCO, agency, and service requirements. * Track authorizations, assessments, reviews, incidents, corrective actions, and other deadlines. * Assist with audits, monitoring visits, and accreditation/compliance activities. * Participate in QA/QI activities and continuous process improvement. * Maintain strict confidentiality and protect member information. *QUALIFICATIONS* * Bachelor’s degree in a related field *or other education/experience meeting applicable NC QP requirements for the services assigned*. * Must meet applicable *N*orth Carolina Qualified Professional requirements for assigned services. * Previous experience in NC IDD, behavioral health, Medicaid, or home- and community-based services strongly preferred. * Knowledge of NC Medicaid documentation, service authorization, person-centered planning, and LME/MCO processes preferred. * Strong organizational, written, verbal, and interpersonal communication skills. * Proficiency with electronic records, Microsoft Office/Google Workspace, EVV, and other technology systems. * Ability to work independently while maintaining accountability for deadlines and results. * Valid driver’s license, reliable transportation, and ability to travel locally for member-related responsibilities. *What We’re Looking For:* A proactive leader who can help move the agency forward, strengthen operations, support staff, and ensure exceptional service delivery for the individuals we serve. *Job Type: * Contract. Full-Time. *Location:* Greensboro, NC *Compensation:* Competitive salary. Negotiable, based on experience _We are an Equal Opportunity Employer and welcome qualified applicants from all backgrounds to apply._ Expected hours: 40.0 per week Work Location: In person
Role Overview: The Registered Nurse leads the healthcare team by establishing authentic, personalized relationships with patients and their support systems. They collaborate with physicians and team members to assess, plan, implement, and evaluate individualized care plans that promote optimal health or support peaceful end-of-life care.Key ResponsibilitiesUtilize evidence-based practices and compassion to guide patients through their health journey.Manage and deliver care in accordance with cur...
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We are seeking a Registered Nurse for a specialized Neurosurgical ICU team.The role involves providing high-acuity, neurological, and neurosurgical care to critically ill patients with conditions such as stroke, traumatic brain injury, seizures, and postoperative neurosurgical states.You will perform comprehensive neurological and physical assessments, respond promptly to patient condition changes, and administer advanced interventions including mechanical ventilation, intracranial pressure moni...
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The MR Technologist I is responsible for assisting physicians in performing diagnostic and therapeutic procedures using MRI equipment.Responsibilities include: preparing patients, safely operating MRI machinery, and obtaining high-quality diagnostic images.QualificationsAssociate degree or equivalent; graduate of ARRT-approved Radiography or MR program.Minimum of one year of MR experience preferred.Certification and registration by ARRT in MR (RT(R)(MR) or RT(MR)), required within six months of...
Join as an Interventional Radiology Technologist and make a life-saving impact through advanced imaging procedures.Responsibilities IncludePerforming diagnostic and therapeutic interventional procedures with precision and collaborationPartnering with physicians and nurses to ensure optimal patient outcomes in a fast-paced, high-tech environmentDelivering safe, efficient, and compassionate patient care, maintaining patient-centered excellenceContributing as a vital team member where your skills a...
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